When looking around the store a member of staff approached us asking if we needed any assistance. He gave us good and honest reviews on the mattresses in question. Very friendly staff with excellent k... See more
Company replied
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Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved... See more
Company replied
Andrew was very helpful, he greeted us when we first arrived, asked us a few questions and pointed us in the right direction. He let us get let us set off on our own but kept popping up every so often... See more
Shane in Cwmbran branch gave my partner and I brilliant advice, listened to our needs and took time to make us aware of all of our options. Now cant wait for our new mattress to arrive 😍.
Company replied
Company details
About Bensons For Beds - Cwmbran225
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3c Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, United Kingdom
- 1633485717
4.9
Excellent
279 reviews
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Excellent bed and good service
Staff in the shop were pleasant and helpful. Delivery was good and the bed is excellent.
July 12, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased to hear that our shop staff were pleasant and helpful, and that your delivery was good. It's wonderful that you are enjoying your excellent new bed!
Thank you for your positive review - Lauryn at Customer Care 💜
My bed
Great sales team. My bed great storage good mattress best night's sleep ever great 👍
June 26, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased to hear you had a great experience with our sales team and that your new bed with its storage and mattress is giving you the best night's sleep ever! Thank you for your wonderful feedback.
Team Bensons
Guest bed
Very easy process. Our salesman went through a lot of options with us. Gave us plenty of time to look at everything in the store and didn’t hurry us. Very pleasant experience.
July 16, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased you found the process very easy and had a pleasant experience. It's wonderful that our salesman went through many options and gave you plenty of time to look around. Thank you for your feedback.
Team Bensons
Good and verry pleased
July 7, 2026
Reply from Bensons For Beds - Cwmbran225
We are so pleased to hear that you had such a positive experience with us! Thank you for sharing your kind feedback.
Team Bensons
The Best
Staff very friendly. Answered all my questions professionally. Easy to talk to. Bought my bed from Bensons in Stockton.
July 1, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased to hear our staff were friendly and professional, and that all your questions were answered. Thank you for your wonderful feedback!
Team Bensons
Shane in Cwmbran branch gave my partner…
Shane in Cwmbran branch gave my partner and I brilliant advice, listened to our needs and took time to make us aware of all of our options. Now cant wait for our new mattress to arrive 😍.
June 30, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased to hear that our team provided brilliant advice and took the time to help you with your options. We hope you enjoy your new mattress!
Team Bensons
The two gentlemen who came to deliver…
The two gentlemen who came to deliver and put together my new bed were amazing as it was the hottest day of the year so far and in the smallest bedroom but they were , quick , efficient and very tidy and polite.
June 23, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased to hear our delivery and assembly team was amazing, even on the hottest day! We appreciate you highlighting their quick, efficient, tidy, and polite service. Thank you for your feedback!
Team Bensons
Excellent service.
Contact to let me know delivery times was very good, they arrived on time, were very pleasant and the job was very professional and quick. Thankyou.
June 22, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased our delivery team was professional, quick, and on time. We appreciate your kind feedback!
Team Bensons
Reply from Bensons For Beds - Cwmbran225
We're so pleased you found our team friendly and delivery good. Thank you!
Team Bensons
The sales assistant was very polite…
The sales assistant was very polite helpful and I told him my specific needs and he was very knowledgeable very on point all around a fantastic experience would highly recommend to anyone
June 15, 2026
Unprompted review
Reply from Bensons For Beds - Cwmbran225
We're so pleased our team provided such polite and helpful service, offering knowledgeable advice. Thank you for your wonderful recommendation!
Team Bensons
Reply from Bensons For Beds - Cwmbran225
We appreciate your kind words.
Team Bensons
Good selection of beds and mattresses
Good selection of beds and mattresses. No pressure sales, knowledgeable staff and very friendly
May 23, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased you found our selection and staff to your liking. We appreciate your kind words!
Team Bensons
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. Kept up to date with progress and delivery. Delivered on the date and time given. Great service thank you
June 4, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased our team was helpful and friendly, keeping you updated and delivering on time. Thank you for your kind words!
Team Bensons
The two gentlemen who delivered and…
The two gentlemen who delivered and assembled the bed. Were extremely polite and helpful.
Sales person was very helpful. I now have a lovely bed and mattress.
June 6, 2026
Reply from Bensons For Beds - Cwmbran225
We're so pleased our delivery and assembly team was polite and helpful, and that our salesperson provided great assistance. We're glad you love your new bed!
Team Bensons
The first mattress I bought
The first mattress I bought, I just couldn’t get on with. Went back to Bensons to explain and the guarantee was honoured. They arranged to take the mattress back and I ordered a different one. Great job!
June 6, 2026
Reply from Bensons For Beds - Cwmbran225
We are so pleased to hear we could help you find the perfect mattress and that our guarantee provided peace of mind. Thank you for sharing your positive experience!
Team Bensons
Im happy with my new bed and with the…
Im happy with my new bed and with the care
May 22, 2026
Unprompted review
Reply from Bensons For Beds - Cwmbran225
We're so glad you're happy with your new bed and the care you received!
Team Bensons
Great job thanks guys 👍
May 11, 2026
Reply from Bensons For Beds - Cwmbran225
We appreciate your kind words!
Team Bensons - Jess
Reply from Bensons For Beds - Cwmbran225
We're happy to hear about the good service you received, from the store to the delivery, and that you find the mattress very comfortable!
Team Bensons
From start to From start to finish an excellent company…
Replacement gel mattress. A shout out for the superb manager at Cwmbrân. Replacement and deliver arranged so quickly. The communication and process is the smoothest of any company I’ve ever experienced. I fully understand why this company wins awards.
April 23, 2026
Reply from Bensons For Beds - Cwmbran225
Thank you so much for the fantastic feedback! 😊 A huge shout‑out to the superb manager at our Cwmbrân store—we’re delighted the replacement and delivery were arranged so quickly and smoothly. Your kind words about our communication and service really mean a lot to us 🛏️✨
Bed ,mattress and Tv was well protected…
Bed ,mattress and Tv was well protected upon arrival , the delivery men were very polite and assembled the bed fairly quickly and showed me how to work the tv they were very helpful
April 13, 2026
Reply from Bensons For Beds - Cwmbran225
Thank you for your feedback! We’re so pleased to hear your bed, mattress, and TV arrived well protected and that the delivery team were polite, efficient, and took the time to show you how everything worked. It’s great to know they made the whole setup easy and stress‑free.
Thank you for your positive review - Lauryn at Customer Care 💜
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