I thought that the service I received in the store from Shanice was very professional, polite and empathetic to my situation. She was very knowledgeable on the products. A great experience. The del... See more
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Great service from started to finish,from showing their patience with getting the right choice of bed to fitting together.thankyou
Professional friendly service. Both in store at purchase. Experts. And following up delivery. Drivers / installers were lovely and assembled a double ottoman bed in an hour, took all the waste packagi... See more
Company replied
I purchased a bed with an igel mattress but unfortunately the mattress was way too firm & I was waking up in pain every morning plus there wasn’t enough give in it to allow for a metal plate in my sh... See more
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Company details
About Bensons For Beds - Dartford420
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, United Kingdom
- 1322287129
4.9
Excellent
351 reviews
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We were served by Georgi at the…
We were served by Georgi at the dartford store.We needed an adjustable bed for my wife special need,she was very helpful and noligable about her products and spent time with us.
Thank you for all your help.
June 21, 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
We're so pleased our team member was helpful and knowledgeable, taking the time to assist with your specific needs. Thank you for your kind words!
Team Bensons
Shanice was amazing and helped me so…
Shanice was amazing and helped me so much at dartford. Thankyou so much
June 14, 2026
Reply from Bensons For Beds - Dartford420
We are so pleased our team provided such amazing help. Thank you for your kind words!
Team Bensons
They arrived on time
They arrived on time, got on with the delivery, took the mattress to the room without any problem they were polite and friendly throughout the time they were here
June 10, 2026
Reply from Bensons For Beds - Dartford420
We're so pleased to hear our team was on time, polite, and friendly during your delivery. Thank you for sharing your positive experience!
Team Bensons
Staff were excellent and polite and…
Staff were excellent and polite and professional great experience
June 1, 2026
Reply from Bensons For Beds - Dartford420
We're delighted you had a great experience with our excellent, polite, and professional staff. Thank you for your kind words.
Team Bensons
Brilliant service from start to finish
Brilliant service from start to finish. Went into the Dartford store - the gentleman there was so helpful and clear. Then onto delivery the two guys who delivered and assembled the bed Andy and Roaz i think they were called.... are just the most pleasant and gave us helpful advice. Add onto this the peace of mind that comes with the guarantee... I wouldn't go anywhere else for a bed! I actually bought a bed from them years ago and its still going strong. I did initially try to shop around online but decided to come back here and don't regret it one bit !
June 1, 2026
Reply from Bensons For Beds - Dartford420
Thank you for sharing such a wonderful review! We are so pleased to hear about your positive experience from start to finish, from the helpful assistance in our store to the excellent service provided by our delivery and assembly team. It's fantastic to know you appreciate the peace of mind our guarantee offers and that you've been a long-standing customer. We truly value your loyalty and recommendation.
Team Bensons
Great service from Bensons
Had my mattress delivered today, ordered from the Dartford Branch. The staff in the store were really helpful and so were the delivery guys. Great service throughout. Now hopefully to have a really good nights sleep!
June 3, 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
We're so pleased to hear our team provided great service and that you're looking forward to a good night's sleep!
Team Bensons
Georgi was really helpful with the…
Georgi was really helpful with the problem we had with my mum’s auto tec bed ordering a new lower one to replace the original one
May 11, 2026
Reply from Bensons For Beds - Dartford420
We're so happy to hear our colleague provided such helpful assistance with your mother's bed. We appreciate you sharing your positive experience!
Team Bensons
Very professional and showed great…
Very professional and showed great respect for their surroundings in our home whilst delivering. Both men knew exactly what they were doing and were in and out in no time10 out of 10 from us.
May 14, 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
We are so pleased to hear our delivery team provided such professional service and showed great respect for your home. Thank you for the wonderful feedback!
Team Bensons - Jess
Reply from Bensons For Beds - Dartford420
So glad to hear it—our team will love that! 😊 Thanks for the kind words 👏
I know I'm out of the country
I know I'm out of the country, so buying the bed was a little harder, but once you emailed me it was very easy process.
May 3, 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear that the purchase became easier after our email assistance, even with the challenges of being out of the country. Thank you for your feedback.
Team Bensons
Reply from Bensons For Beds - Dartford420
We appreciate your feedback and are so glad you received very good professional service from our team.
Team Bensons
Georgi at Dartford branch
Georgi at your Dartford branch was very helpful and friendly and provided us with all the information we needed in making such a big decision to upgrade our mattress. Very relaxed and put as at ease and we had a good laugh. The bottles of water on such a hot day was also a very nice touch.
April 25, 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
We're so glad to hear that your experience at the Dartford branch was a positive one! It's great that our team member was helpful and made you feel comfortable while choosing your new mattress. We appreciate your feedback!
Team Bensons
Great service.
I was approached by Leigh within moments of walking into the store. He was friendly and knowledgeable, once I described what I was looking for he was extremely helpful made alternative suggestions. I didn’t feel rushed or pushed to buy. Leigh described delivery and the process. I was more than happy with the service.
April 29, 2026
Reply from Bensons For Beds - Dartford420
We're happy to hear that you were greeted promptly and that you found our team member to be friendly and knowledgeable. We're glad they offered helpful suggestions without any pressure. Thank you!
Team Bensons
Reply from Bensons For Beds - Dartford420
We're happy to hear you had a great experience with us! Thanks for the positive feedback!
Team Bensons
Bensons For Bed service was excellent
Bensons For Bed service was excellent. Staff were helpful and professional
April 27, 2026
Reply from Bensons For Beds - Dartford420
Thank you! We’re delighted to hear our team provided excellent, professional service 😊
Great service from start to finish
Great service from start to finish, very knowledgeable shop staff. Delivery turned up within the allocated time slot, bed was assembled quickly and old mattress taken away. Very professional service.
April 23, 2026
Reply from Bensons For Beds - Dartford420
Thank you for the fantastic feedback! We’re delighted you enjoyed great service from start to finish. It’s wonderful to hear the team’s knowledge, smooth delivery, quick assembly, and mattress removal all met expectations. We really appreciate your kind words!😊🛏️
Very Pleased
Very satisfied with our new mattress. Comfortable and very satisfied with our purchase.
April 25, 2026
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re delighted to hear you’re very satisfied with your new mattress and finding it so comfortable. Enjoy many great nights of sleep ahead! 🛏️✨
Bensons for beds are a Top company
Very professional company and Leigh the sales person who dealt with us was very professional and not pushy.
April 27, 2026
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re delighted to hear Leigh took such a professional, no‑pressure approach — that’s exactly the experience we aim to give. We really appreciate your kind feedback,
Megan | Customer Care Specialist💜
Excellent service
Excellent service! Visited the store in Dartford, Georgina provided an amazing advise, she was very knowledgeable and helpful. The most relaxing shopping experience ever. Thank you Georgina.
April 25, 2026
Unprompted review
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re so glad you had such a relaxing experience at our Dartford store. Georgina will be delighted to hear your kind words—she’s a star! Enjoy your new bed and sweet dreams 🛏️✨
Highly recommend
From selecting our bed to delivery the service was great. Shop staff were very helpful and the delivery was on schedule and trouble free. Old mattress was removed and our new bed was handled carefully and delivery drivers courteous and pleasant. Very pleased with our bed and would highly recommend Bensons Beds.
April 22, 2026
Reply from Bensons For Beds - Dartford420
Thank you! 😊 We’re delighted everything went smoothly from choosing your bed to delivery. Helpful staff, hassle‑free delivery, and a bed you love—perfect! Thanks so much for recommending us 🛏️✨
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