Iain made our experience in the Dundee Store super easy, and was so knowledgeable and helpful. He didn’t put any pressure on us, and took time to explain all of our options when buying a Super King Si... See more
Company replied
Location
Switch locationUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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See what reviewers are saying
We were looking to downsize our bed and Morgan was fantastic. She gave us space but also provided very valuable support to us so we could pick the right bed, mattress and pillows. She provided great a... See more
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The staff made every effort to ensure that I knew what options were available to me and made sure that I was able to try all the mattresses appropriate to what I was looking for. I also checked out a... See more
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Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... See more
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Company details
About Bensons For Beds - Dundee658
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, United Kingdom
- 1382817578
4.9
Excellent
382 reviews
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Positive review
We had a wonderful time shopping at bensons for bed. Ian was absolutely fantastic and helpful. We got exactly what we needed at an amazing price. Extremely happy!
July 11, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
Thank you for choosing Bensons for Bed for your shopping needs. We are thrilled to hear that Ian provided excellent service and helped you find exactly what you needed at a great price. We appreciate your business and look forward to seeing you again in the future! Happy sleeping! Megan at Customer Care😊
Bobby was a great help
Bobby was a great help. Gave us plenty of time to try out different mattresses
July 9, 2025
Reply from Bensons For Beds - Dundee658
Thank you for your wonderful review! We strive to give our customers the best experience possible, and we're glad Bobby was able to assist you in finding the perfect mattress. We value your satisfaction and appreciate your business with us, Megan at Customer Care
So many beds to chose from which are…
So many beds to chose from which are all on display
July 4, 2025
Reply from Bensons For Beds - Dundee658
Thank you for your positive feedback! We take pride in our wide selection of beds for our customers to choose from. Our goal is to ensure that you find the perfect bed for your needs. Come back and see us soon, Megan at Customer Care
Marlyn was excellent!
I was served by Marlyn. I was immediately impressed by her knowledge. After looking at a few beds she left me to browse around myself trying out more beds for comfort. I finally selected an “Extra Firm.” There were a couple of optional extras which Marlyn offered, but not in a pushy way, I did decline these. Extra insurance etc. the whole shopping experience ( I hate shopping) from start to finish was great. Looking forward to my new mattress and hope it helps with my sciatica.
June 28, 2025
Reply from Bensons For Beds - Dundee658
Thank you for choosing us for your mattress needs! We are happy to hear that Marlyn provided exceptional service and made your shopping experience enjoyable. We hope your new "Extra Firm" mattress helps with your sciatica. Thank you for your business, Megan at Customer Care
Friendly and approachable
Angus was very friendly and informative. Was not pushy at all. Lovely after sales care so far also.
June 27, 2025
Reply from Bensons For Beds - Dundee658
Hi Claire Nicol. Thank you for leaving such lovely feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Reply from Bensons For Beds - Dundee658
We appreciate your positive feedback! We're glad our helpful and friendly staff provided a clean shopping environment for you. Take care, Megan at Customer Care
Angus from Dundee branch got us exactly…
Angus from Dundee branch got us exactly what we were looking for. Great service.
June 26, 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that you received great service and that we could meet your needs. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Very helpful staff.
Morgan in the Dundee store was very patient and helpful during our multiple visits to the store to make up our minds.
June 20, 2025
Reply from Bensons For Beds - Dundee658
We are happy to hear that you found our team member in the Dundee store to be patient and helpful during your visits. Thank you for your positive feedback, Megan at Customer Care.
Mattress experience
Robert served us when we were looking for a new mattress in the Dundee branch and he was very helpful and his knowledge of the beds was good as was his advise, which made our experience better
June 22, 2025
Reply from Bensons For Beds - Dundee658
We're glad you enjoyed your experience in our Dundee branch. It's great to hear that our advice and knowledge were helpful in finding your new mattress. Thank you for your positive feedback, Megan at Customer Care.
Good looking store friendly staff.
June 21, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're happy you enjoyed our store's atmosphere and our staff's friendliness. We appreciate your positive feedback very much! Take care, Megan at Customer Care
Brilliant guys.
June 11, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
Thank you for sharing this amazing review for us Linda. We hoper you love your order as much as we do! Take care, Megan at Customer Care
Ian was a great help
Ian was a great help, gave us a load of useful information and not at all pushy. Would recommend people to go there.
June 9, 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that you found our team member helpful and informative! We appreciate your recommendation and are glad you enjoyed your experience with us. Sleep well, Megan at Customer Care
Benson for Beds Dundee
We bought our bed in Dundee with Ian, he was super helpful and insightful! He helped us find the right mattress that was comfortable but still within our price range! He let us try many mattresses many times to decide and knew a lot about the products! He gave us an amazing deal on both the mattress and bed frame but also on pillows and a duvet! Would highly recommend
June 1, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We appreciate your positive feedback Amy! We're happy to hear that our team was so helpful in finding the perfect bed and mattress for you. It's great to know that you were able to find exactly what you needed within your budget. Thanks for recommending us, Megan at Customer Care
Ian provided an excellent service in…
Ian provided an excellent service in providing good advice on selection of mattresses, tyring out a few and concluding on a product that should be the right one. Very helpful in terms of looking at the offers available and also selecting pillows after looking and trying out a few. Ian took the time to ensure that our purchasing experience was spot on.
May 26, 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that you received excellent service and advice in selecting your mattress and pillows. It's great to know that the purchasing experience met your expectations. Thank you for your positive feedback. Take care, Megan at Customer Care
Great staff member was very helpful and…
Great staff member was very helpful and nice to deal .
June 2, 2025
Reply from Bensons For Beds - Dundee658
We appreciate you taking the time to share your experience with us! We are so glad to hear that our staff was helpful and nice to you. Take care, Megan at Customer Care
Very knowledgeable member of staff
Very knowledgeable member of staff. Able to answer all our questions regarding our purchase
May 29, 2025
Reply from Bensons For Beds - Dundee658
We appreciate you taking the time to leave us a review! We're happy to hear our staff was knowledgeable and able to answer all your questions. Thank you, Megan at Customer Care
Extremely knowledgeable and very…
Extremely knowledgeable and very helpful. Couldn't do enough to help us get the beds we needed. Would definitely recommend a visit.
May 29, 2025
Reply from Bensons For Beds - Dundee658
We're happy to hear that our team's knowledge and helpfulness made it easy to find the perfect beds. We appreciate your recommendation and are grateful for your visit, Megan at Customer care
Dundee - first class customer service
From start to finish, Iain in your Dundee branch was so helpful and patient with our son. At no point was he pushy and he was a pleasure to deal with. After over a year of searching, our son found a bed he liked and Iain answered every single question our son asked and then was given very helpful guidance on choosing a mattress without rushing him.
Thanks Iain for your first class service. Friendly, knowledgeable and professional. Thank you.
May 25, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're happy to hear that your son had such a positive experience in our Dundee branch. We appreciate you highlighting the patience and helpful guidance provided during the bed and mattress selection. Thank you for your kind words; we value your feedback. Take care, Megan at Customer care
Really impressed with the whole…
Really impressed with the whole experience.
Ian’s took us through lots of mattress options but also gave us the space to choose what suited us best. Felt he was very informed and helpful but not at all pushy.
Have already recommended to friends.
May 25, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're delighted you're impressed with your experience. It's great to hear that our team member provided helpful guidance without pressure, ensuring you found the perfect mattress. We appreciate your recommendation, Megan at Customer care
Excellent service Dundee store
Ian our salesman was excellent, gave us all info we needed but was not pushy, let us know about the 25% off offer and guided us through our purchase
May 24, 2025
Unprompted review
Reply from Bensons For Beds - Dundee658
We're happy to hear that you found our sales process helpful and informative. We appreciate you mentioning the great service you received during your purchase. Thanks for your feedback. Take care, Megan at Customer care
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