Highly knowledgeable and friendly Team at the Edinburgh Straiton store. Stephen was great and took time with us to explain differing mattresses, pillows, etc to ensure we made the right decisions. Muc... See more
Company replied
Location
Switch locationUnit 5-6 Straiton Retail Park, Edinburgh, EH20 9PW Midlothian, Edinburgh, GB
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Everything went to plan. Kept well informed of delivery date and window slot which was updated before the bed was delivered. Removal of old bed and assembly of new bed done very smoothly. My initi... See more
Company replied
The customer service was poor, despite telling the salesman that we need a small van to go through our driveway, the large lorry was sent, as a result the mattress was delivered one week later. The ov... See more
Company replied
We have used Bensons For Beds in Straiton, Edinburgh, twice and have been amazed by the patience, consideration and professionalism of the staff there, who listened to our concerns and needs and help... See more
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Company details
About Bensons For Beds - Edinburgh Straiton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5-6 Straiton Retail Park, Edinburgh, EH20 9PW, Midlothian, Edinburgh, United Kingdom
4.8
Excellent
108 reviews
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Happy days and even happier nights
The gentleman who served me - knew his stuff, straight to the point and, no hassle.
January 14, 2025
Reply from Bensons For Beds - Edinburgh Straiton
We're glad you enjoyed your experience. It's great to know the service you received was helpful and efficient. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Edinburgh Straiton
We appreciate you sharing your kind words. We are so pleased to hear that our team's knowledge helped create a good experience for you.
Take care,
Megan at Customer Care
Staff member very helpfull l
Staff member was very helpful, showed me few beds in my requirements I'd asked for ,how I also could mix or match choose different head boards base ,colours, then left me alone to have have a browse and if I was interested in purchase was willing to assist .
It's good not to be over pushy as puts you off at times well some people
December 6, 2024
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