Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... See more
Location
Switch locationUnit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB
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I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... See more
Company replied
The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what wa... See more
The salesman at the store was great he showed me a few different mattresses and he helped me to make the right decision. The delivery guys were great they explained everything to me about turning my m... See more
Company replied
Company details
About Bensons For Beds - Enfield363
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, United Kingdom
- 2083632710
4.9
Excellent
407 reviews
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Mark at Bensons Enfield was brilliant
Mark at Bensons Enfield was brilliant. Really helpful, gave great advice and I ended up with exactly the right mattress for me. Cannot fault at all.
Which is more than I can say about the competitor next door who ignored me for nearly 15 minutes.
August 29, 2025
Reply from Bensons For Beds - Enfield363
We're happy to hear that you had such a positive experience! It's great to know the advice you received helped you find the perfect mattress. We appreciate you taking the time to share your feedback with us, Megan at Customer Care
Great Customer service from the staff.
Great Customer service from the staff.
Very knowledgeable and friendly.
August 29, 2025
Reply from Bensons For Beds - Enfield363
We appreciate your feedback! We're so glad you found our staff's customer service knowledgeable and friendly. Thank you for your kind words, Megan at Customer Care
This was my second purchase from this…
This was my second purchase from this store (Enfield) and as usual everyone was friendly and helpful and the order was trouble-free. I know from experience that I'll be kept informed by e-mail about delivery and that the mattress will arrive on the date stated. I also know that if I ring the store my call will be answered and not ignored, unlike another furniture store up the road!
August 26, 2025
Unprompted review
Reply from Bensons For Beds - Enfield363
We're happy to hear that your second purchase was trouble-free! It's great to know our team's friendliness and helpfulness made a positive impact. We appreciate you sharing your confidence in our communication and delivery process. Thanks for your positive feedback, Megan at Customer Care
A very nice man called mark was very helpful
A very nice man called mark was very helpful & friendly, & he got me a very good deal on what I wanted.
August 25, 2025
Reply from Bensons For Beds - Enfield363
We're happy to hear that someone was helpful and friendly and that you got a very good deal. We appreciate you sharing your positive experience with us!
Great experience
To be honest, rare now to shop other than online. However, felt it was important to test the mattress before buying. Such a pleasant experience, guided by a knowledgeable, helpful and extremely nice salesman, that a reminder of the benefits of 'real life' shopping. Both my husband and I enjoyed the experience, which we had anticipated as a hassle after trying to navigate the choice of mattresses online. What I particularly valued was that the salesman wasn't at all pushy, which always makes me want to turn tail and run. It really seemed that he wanted to help us above making a sale, which weirdly made me want to buy from him!
August 20, 2025
Unprompted review
Reply from Bensons For Beds - Enfield363
Thank you so much for sharing your experience with us! We're glad that we were able to provide a positive and stress-free shopping experience for you and your husband. Our knowledgeable and helpful staff are always here to guide you in finding the perfect mattress. We value your trust in us and can't wait to see you again! #RealLifeShopping #CustomerSatisfaction
Very helpful in store and delivery was…
Very helpful in store and delivery was quick and with very pleasant driver and helper
August 6, 2025
Reply from Bensons For Beds - Enfield363
Thank you so much for your kind words! We are happy to hear that our team provided excellent service in-store and during delivery. We strive to ensure a positive experience for our customers every time. We appreciate your support and hope to see you again soon, Megan at Customer Care
Reply from Bensons For Beds - Enfield363
Thank you for the positive feedback! Our team takes great pride in providing excellent customer service and we are thrilled to hear that our advisor was helpful and knowledgeable. We appreciate your business and hope to serve you again in the future.
We were not hassled and followed around…
We were not hassled and followed around all the time. Help and guidance was there if we wanted it!
July 22, 2025
Reply from Bensons For Beds - Enfield363
Thank you for your positive feedback! We pride ourselves on providing a comfortable and supportive shopping experience for our customers. We're always here to help when you need it, Megan at Customer Care
Supportive
Hi, it has been a pleasant experience for me and my son. As we were looking a bed for my teenage son and the lady explained all our questions patiently. She has been friendly and helpful to us,
July 12, 2025
Reply from Bensons For Beds - Enfield363
We are thrilled to hear that you and your son had a great experience with us! We always strive to provide the best service and make our customers feel comfortable. Thank you for choosing us for your son's bed, Megan at Customer Care
Best bed company
The team at Bensons are always a pleasure to deal with.
My 87 year old mum purchased a bed and wasn't happy with it and we went back to exchange it, they all greated us with a smile and made the change professionally.
July 7, 2025
Unprompted review
Reply from Bensons For Beds - Enfield363
Thank you so much for your kind words! We strive to provide the best customer service and are thrilled to hear that your experience with us was a positive one. We are always happy to help, and we're glad your mother's bed was exchanged to her satisfaction. Thanks for choosing Bensons, Megan at Customer Care!
They was very helpful with the bed…
They was very helpful with the bed choosing and they told us everything that we had to know especially when showing us the Colors of the types of bed
June 28, 2025
Reply from Bensons For Beds - Enfield363
Thank you for your kind words! We're glad our team could assist you in choosing the perfect bed and that you found our colour selection helpful. It was our pleasure to help you and hope we see you again soon! Megan at Customer Care 😊
Very helpful sales people great mattresses and delivery…
Very helpful sales people and delivery was spot on.
March 25, 2025
Reply from Bensons For Beds - Enfield363
We are so happy to hear the sales team was helpful and your delivery was spot on! We appreciate your positive feedback, Megan at Customer Care.
Mark the store manager provided great customer service
Mark the store manager was very helpful, and provided great customer service. He was very knowledgeable and ensured we was happy. Thanks for your help Mark, much appreciated!
June 6, 2025
Unprompted review
Reply from Bensons For Beds - Enfield363
We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was so helpful, knowledgeable, and ensured your satisfaction. Thank you, Megan at Customer Care
Excellent customer service
The customer service was excellent. I was helped immediately and I was able to purchase within my budget. The staff were very knowledgeable regarding the different products.
June 2, 2025
Unprompted review
Reply from Bensons For Beds - Enfield363
We're happy to hear that you received excellent and immediate assistance! We're also glad our knowledgeable staff helped you find a product within your budget. Thanks for the review, Megan at Customer Care
Mark was very knowledgeable and…
Mark was very knowledgeable and helpful. Delighted with bed and furniture order. Great experience in the Enfield store.
June 4, 2025
Reply from Bensons For Beds - Enfield363
We're happy to hear that you found our team member knowledgeable and helpful! We're delighted you are pleased with your new bed and furniture. Thank you for sharing your great experience with us, Megan at Customer Care
Non pressurised helpful advice
Really helpful advice from mark who even stuck to his word and a week later awarded a sizeable discount because the deals had changed. Have used before, will use again. Thank you
May 23, 2025
Reply from Bensons For Beds - Enfield363
We're happy to hear that the advice was helpful and that you benefited from the updated deals. We appreciate your continued business and thank you for your positive feedback! Take care, Megan at Customer Care
Reply from Bensons For Beds - Enfield363
We appreciate you taking the time to share your positive experience. We're glad our staff was helpful and you were able to explore your options! Thank you, Megan at Customer care
Reply from Bensons For Beds - Enfield363
"Thank you for your kind words! We are dedicated to providing excellent service to our customers and are thrilled to hear that we succeeded with you. Your satisfaction means everything to us!" #customerlove #excellentservice
The sales executive (Rushid) that…
The sales executive (Rushid) that attended to us is a great guy. He was welcoming and hospitable
April 29, 2025
Reply from Bensons For Beds - Enfield363
Thank you for taking the time to share your positive experience with Rushid! We are thrilled to hear that he provided you with excellent service. We will make sure to pass along your kind words to him. We appreciate your business and hope to see you again soon! 😊
Sleep well, Team Bensons💜
Good experience
Najeed was very good man , friendly polite , very good in communication approachable and helpful
April 30, 2025
Reply from Bensons For Beds - Enfield363
I have passed on your feedback to Najeeb - he is very grateful for your kind words! Enjoy your new purchase
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