Bensons For Beds - Farnborough648 Reviews 

Excellent product & excellent service. The sales team & delivery team were helpful & pleasant. Delivery was on time with several texts to inform of schedule.

Good customer service in store and at point of delivery and assembly. Would definitely recommend.

I recently purchased a double Ottoman bed from Bensons for Beds, and I couldn't be happier with the entire experience.

From the moment the van arrived, the delivery drivers were incredibly courteous and professional. They handled the heavy components with care and ensured they didn't scuff any walls or flooring while moving through the house.

The build itself was handled efficiently and with great attention to detail. It’s a relief to have the Ottoman mechanism working perfectly right out of the gate without having to tackle the assembly myself! The team was polite, tidy, and made sure I was happy with the placement before they left.

The quality of the bed is fantastic, but the top-tier service is what really stood out. I would definitely buy from Bensons for Beds again and highly recommend their delivery and assembly service to anyone looking for a stress-free upgrade.

Excellent customer service in store and Excellent service with the delivery

The shop staff were amazing, knowledge and extremely helpful with no pressure to buy.. the delivery driver did not call 30 mins before arriving at my address, and they were extremely offended as I asked them to lift my old mattress off and move it 3 paces away to lean on the wall. I love alone so couldn't lift it. They were in a rush, not, helpful or friendly, and barged through my home with a heavy mattress as quickly as they could. In fact the exact opposite to the shop staff.. not a pleasure to deal with

Our mattress arrived on the date given, kept us updated on delivery time

Carl and Scott delivered on time and I was very happy with their service.

Great service in the shop. Great knowledge and not pushy. Delivery guys were also great. Polite and friendly.
Great communication throughout. Really impressed- thank you.

i knew what i wanted when i entered the shop so it was really helpful they remembered me from the last sale. Great communication. the only thing i wasnt made aware of is the money off OR a cleaning kit so i have now got two cleaning kits where as id rather of had the money off but wasnt given the option and after explaining my situation i thought i would have been.
Luke and paul on delivery were amazing so friendly, tidy and patient with the children and their many of questions!

All staff in the shop and on delivery were very pleasant and helpful.

Staff very helpful and knowledgeable and not pushy to get a sale

Helpful shop sales and excellent delivery.

Tina the sales representative was excellent and very accommodating with our requests . Advised us of the availability and payment methods as well as aftercare details.
Demonstrated adjustable bed and benefits exceptional customer services skills a credit to the Farnborough store. Thank you

Service provided by Naveed was professional, effecient and met expectations in all areas.
Brilliant customer service, thank you Naveed.

The staff were very helpful and not at at all pushy .

The staff were very friendly and knowledgeable.

My login is Unhappy of Frimley, but in this case I am Happy of Frimley!Bed great, service taking old bed out, setting up new bed all very good. Advice good, friendly helpful delivery guys. Arrived on time.

Bensons have been brilliant through ought the whole process. The per-sales was brilliant no hard sales, good old fashioned sales a laugh and a joke but with all the information, to make an informed decision.
we were kept updated through ought.
Delivery was brilliant we were kept updated, The delivery guys were spot on,
I cant say there was anything they could do to get it better, other than make them for free

The service and products were first class and so good we wrote to the company directly to advise them how impressed we were.