From the minute we walked in to Bensons at Affinity Fleetwood our experience was good. We were looking for bedroom furniture and Kath, the salesperson, was very helpful. She worked with our measuremen... See more
Company replied
Unit H2c Affinity Outlet, Anchorage Road, FY7 6AE Fleetwood, Lancashire, GB
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From the minute we walked in to Bensons at Affinity Fleetwood our experience was good. We were looking for bedroom furniture and Kath, the salesperson, was very helpful. She worked with our measuremen... See more
Company replied
A wonderful sales Lady who described each & every mattress in depth that I enquired on. Was totally satisfied that I’d be taken to the right mattress for me & my sleep patterns. Would not hesitate to... See more
Company replied
I went in Bensons in Fleetwood to get an idea of mattresses and prices. Gemma helped me and let me try numerous mattresses.I narrowed it down to my perfect choice. I am on their e mail mailing list no... See more
Company replied
Great customer service in store, went in 4 times with mum and dad, then daughter, SIL and granddaughter before choosing our products. Every time they amended our quote to reflect the changes in choice... See more
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Unit H2c Affinity Outlet, Anchorage Road, FY7 6AE, Fleetwood, Lancashire, United Kingdom
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Reply from Bensons For Beds - Fleetwood
Sarah was the lady who served me . she was friendly
very informative and couldnt do enough

Reply from Bensons For Beds - Fleetwood
We were not pushed into buying! We were given good information in order to make our own choice. Madelina was very helpful without being pushy!

Reply from Bensons For Beds - Fleetwood
Lovely friendly and helpful staff that listened to me

Reply from Bensons For Beds - Fleetwood
Was shown full range of beds, not just the dearest. Salesman Dave done a great job. Thanks

Reply from Bensons For Beds - Fleetwood
Sarah was very friendly and helpful in store. I wasn’t sure what I was looking for when I arrived but came out happy with my purchase.

Reply from Bensons For Beds - Fleetwood
5* knowledge and help from Sarah. Being fussy about pillows has never been a thing for me until now. Age creeping up and stiff necks etc. After a quick discussion about sleeping habits sarah picked out a couple of pillows she thought would match my sleep style. The first one was spot on and the 2nd just as good, i tried all the others but none as good as her suggestions. Fantastic help with good friendly banter. Thank you and really appreciate the assistance. 🙏👌👍🛌🛌.

Reply from Bensons For Beds - Fleetwood
The knowledge of Sarah the saleswoman. We tried several different beds until we found the one we wanted. Trying the different firmness and width of the mattress helped us make our decision.

Reply from Bensons For Beds - Fleetwood
Dave was knowledgeable and helpful in guiding me to the best bed for my specific needs

Reply from Bensons For Beds - Fleetwood
Made welcome and no pressure sales. Our sales advisor (Sarah) was very helpful and and had a great knowledge of the products she was selling. We can highly recommend this store. Thank you for a great buying experience..
Just great staff, wonderful experience, easy process and absolutely no issues or problems.
Fantastic choice of beds and excellent customer service.
Very smooth. Helpful, patient and knowledgeable assistant (Kath).
The sales staff were lovely and we left the store very happy with our purchase. Things started to go wrong as the number of texts increased from the delivery teams. I had been led by the store that the base and mattress would arrive on the same day. This led to phone calls and in one instance a rude put the phone down on me. All I had been doing was to explain what the store had told me! The store did resolve this and the bed base arrived on 16 December. Later a neighbour told me that he had seen the delivery van reverse into my property and damaged the base of my brick pillar. A complaint to Peter Chambers the Ops Director of P2P Delivery resulted in a series of emails where he refused to take any responsibility despite there being a witness and the tail gate light of their van would have been broken - shards were found on the ground. This is ongoing as I will now refer my complaint back to Bensons directly as this service reflects badly on them.

Reply from Bensons For Beds - Fleetwood
Staff are extremely helpful and friendly. Helped me figure out exactly what I needed without any pressure to purchase. I would be more than happy to purchase from that particular store at any time. You have great staff there.
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