I wanted a headboard for my room couldnt decide on one the sales assistant. took me around the shop at team valley retail world i described what i was looking for i got it within 10mins deciding the b... See more
Location
Switch locationUnit 3 Retail World, Team Valley, NE11 0BD Gateshead, Tyne And Wear, GB
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Assistant in the shop was so helpful which made the process of buying our mattress so easy. Delivery slightly early but I was called to make sure it wasn’t a problem. Delivery went spot on and the... See more
From the visit to the store at Team Valley Gateshead to the delivery and set up, getting a new bed has been a brilliant process. Excellent customer care, advice and information. The communications... See more
Company replied
Excellent customer service. The salesperson was polite, attentive to our needs and very knowledgeable about products We were presented with options, but were not under pressure to make any quick... See more
Company replied
Company details
About Bensons For Beds - Gateshead150
Written by the company
Contact info
Unit 3 Retail World, Team Valley, NE11 0BD, Gateshead, Tyne And Wear, United Kingdom
- 1914879636
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Andrew was informative and helpful
Andrew was informative and helpful - plus we had a bit of banter and a good laugh. Good transaction!
Andrew, top man
Andrew looked after us from the moment we came into store. Had a look around and then looked at other stores. Returned and Andrew was amazing at giving us what we were looking for and gave us all of our options. Top man.
Great customer service
Great customer service, very helpful sales staff and not “pushy” saved us from making a big mistake which was proved they were correct, in total we’ve purchased 3 beds from bensons in the space of a month, credit to the team at Gateshead
Benson beds
I visited Benson for beds the staff were excellent very helpful and knowledgeable didn't hasse you let you browse the store at your leisure then they were on hand when required I would definitely recommend
Checked out the beds in Gateshead store…
Checked out the beds in Gateshead store . Then bought a tv bed and eve mattress. Having the best night's sleep and entertainment through the tv bed.its just to good to go to sleep after connecting xbox to it
The friendly way the staff delt with…
The friendly way the staff delt with the customers. Their knowledge, and the ease they worked. The quality of the beds and the variation and price.
We felt a bit overwhelmed when we went…
We felt a bit overwhelmed when we went into the store, the bed specialist came over to quickly for my liking as we hadn’t had chance to look around. But I have to say he turned it around and gave us lots of information about what would be right for us, and to be honest he was a very informative person and helped us to get to a decision on which bed we needed to buy.
A lovely member of staff very helpful took no time at all through the whole process.
A great .ember of staff and very helpful
Assistant (Jennifer?) was extremely…
Assistant (Jennifer?) was extremely helpful and very knowledgeable of products.
Great service and quality
Down to earth people made me feel at…
Down to earth people made me feel at ease giving good choices,information and recite well presented
Buying a mantras at Benson for Beds
From the moment we entered the shop, we got treated great, and with a clear skill, while the lady who assisted us constantly took our requirements into account. We bought before in this shop, and we will buy again.
Very helpful staff
fantastic instore experience by stuart…
fantastic instore experience by stuart (the manager) couldnt of been more helpful or accommodating will definitely buy from them again!!
Angela was very knowledgeable about the…
Angela was very knowledgeable about the products and listened carefully to our requirements. She explained the features of each product really well and gave us lots of options to consider before making our choice. Angela was friendly and cheerful and it was a good purchasing experience.
First class service.
Brilliant service from Paul at the metrocentre and his colleague Neil. We bought two mattress for teenage daughters and both Paul and Neil were super helpful and knew a tonne of information on the mattresses. We weren't pushed into buying more expensive mattress for the sake of it. Hopefully the delivery and longevity of the mattress will further support Benson for beds service. Which so far as been fantastic.
Amazing service
Great service, Stuart and Karen went above and beyond. Would highly recommend.
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