Great service from Gateshead retail park - staff helpful and available to offer good advice without being pushy. From the minute we placed order we received regular updates about delivery and promises... See more
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Location
Switch locationUnit 3 Retail World, Team Valley, NE11 0BD Gateshead, Tyne And Wear, GB
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Wonderfully accommodating in store in Gateshead very knowledgable about beds frames etc.Wooden frame we chose is sturdy and looks lovely.Good communication around delivery with text 30mins before deli... See more
Company replied
Excellent customer service. Felt treated as a person not a sales opportunity. I did however think it wrong that a store cannot sell an item that can be found online with the company. Its all one comp... See more
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Salesman was very helpful and ready to give any advice with plenty to choose from, the delivery was on time and very helpful
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Company details
About Bensons For Beds - Gateshead150
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Retail World, Team Valley, NE11 0BD, Gateshead, Tyne And Wear, United Kingdom
- 1914879636
4.8
Excellent
477 reviews
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The friendly way the staff delt with…
The friendly way the staff delt with the customers. Their knowledge, and the ease they worked. The quality of the beds and the variation and price.
November 10, 2024
We felt a bit overwhelmed when we went…
We felt a bit overwhelmed when we went into the store, the bed specialist came over to quickly for my liking as we hadn’t had chance to look around. But I have to say he turned it around and gave us lots of information about what would be right for us, and to be honest he was a very informative person and helped us to get to a decision on which bed we needed to buy.
November 7, 2024
A lovely member of staff very helpful took no time at all through the whole process.
A great .ember of staff and very helpful
November 1, 2024
Assistant (Jennifer?) was extremely…
Assistant (Jennifer?) was extremely helpful and very knowledgeable of products.
November 2, 2024
Great service and quality
October 26, 2024
Down to earth people made me feel at…
Down to earth people made me feel at ease giving good choices,information and recite well presented
October 22, 2024
Buying a mantras at Benson for Beds
From the moment we entered the shop, we got treated great, and with a clear skill, while the lady who assisted us constantly took our requirements into account. We bought before in this shop, and we will buy again.
October 20, 2024
Very helpful staff
October 16, 2024
fantastic instore experience by stuart…
fantastic instore experience by stuart (the manager) couldnt of been more helpful or accommodating will definitely buy from them again!!
October 19, 2024
Angela was very knowledgeable about the…
Angela was very knowledgeable about the products and listened carefully to our requirements. She explained the features of each product really well and gave us lots of options to consider before making our choice. Angela was friendly and cheerful and it was a good purchasing experience.
October 18, 2024
First class service.
Brilliant service from Paul at the metrocentre and his colleague Neil. We bought two mattress for teenage daughters and both Paul and Neil were super helpful and knew a tonne of information on the mattresses. We weren't pushed into buying more expensive mattress for the sake of it. Hopefully the delivery and longevity of the mattress will further support Benson for beds service. Which so far as been fantastic.
October 6, 2024
Unprompted review
Amazing service
Great service, Stuart and Karen went above and beyond. Would highly recommend.
September 25, 2024
Really helpful sales team who spent…
Really helpful sales team who spent time talking us through the various options for a bed frame and mattress and provided reassurance around delaying deliveries if there was an issue with ur house purchase.
September 25, 2024
The man in store had alot of knowledge…
The man in store had alot of knowledge and we went through lots of pillows trying to find the right one after a disappointing previous purchase at another store.
September 20, 2024
Quick, easy, helpful and organised.
September 20, 2024
Excellent customer service from Karen…
Excellent customer service from Karen at Gateshead.
Unfortunately we had to cancel our order, Karen was friendly and professional dealing with our order.
September 19, 2024
Didn’t feel pressure just helpful…
Didn’t feel pressure just helpful advice given time to consider very polite and cheerful
September 18, 2024
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