I wanted a headboard for my room couldnt decide on one the sales assistant. took me around the shop at team valley retail world i described what i was looking for i got it within 10mins deciding the b... See more
Location
Switch locationUnit 3 Retail World, Team Valley, NE11 0BD Gateshead, Tyne And Wear, GB
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Assistant in the shop was so helpful which made the process of buying our mattress so easy. Delivery slightly early but I was called to make sure it wasn’t a problem. Delivery went spot on and the... See more
From the visit to the store at Team Valley Gateshead to the delivery and set up, getting a new bed has been a brilliant process. Excellent customer care, advice and information. The communications... See more
Company replied
Excellent customer service. The salesperson was polite, attentive to our needs and very knowledgeable about products We were presented with options, but were not under pressure to make any quick... See more
Company replied
Company details
About Bensons For Beds - Gateshead150
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Retail World, Team Valley, NE11 0BD, Gateshead, Tyne And Wear, United Kingdom
- 1914879636
4.8
Excellent
462 reviews
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Really helpful sales team who spent…
Really helpful sales team who spent time talking us through the various options for a bed frame and mattress and provided reassurance around delaying deliveries if there was an issue with ur house purchase.
September 25, 2024
The man in store had alot of knowledge…
The man in store had alot of knowledge and we went through lots of pillows trying to find the right one after a disappointing previous purchase at another store.
September 20, 2024
Quick, easy, helpful and organised.
September 20, 2024
Excellent customer service from Karen…
Excellent customer service from Karen at Gateshead.
Unfortunately we had to cancel our order, Karen was friendly and professional dealing with our order.
September 19, 2024
Didn’t feel pressure just helpful…
Didn’t feel pressure just helpful advice given time to consider very polite and cheerful
September 18, 2024
Staff were friendly
Staff were friendly, welcoming and helpful without being pushy sales staff which is a skill you don’t see often
September 10, 2024
Order the right bed delivered to…
Order the right bed delivered to address on the day we agreed
August 29, 2024
Got a great discount
Went in seen a bed we liked but didn’t like the price, came back an hour later, got a £100 off happy days
September 7, 2024
Great choice & great customer service
Staff were attentive but not pushy and provided excellent customer service. Ordering was straightforward and hassle free. Great range of mattresses to choose from. An overall enjoyable experience!
September 5, 2024
The gentleman that showed me round the…
The gentleman that showed me round the the different beds was great and very knowledgeable.
August 31, 2024
We had a welcoming and friendly…
We had a welcoming and friendly salesman who made us feel at ease without any sales pressure. When we did ask for his help he was knowledgeable and guided us to getting the correct product.
August 26, 2024
Andrew was so professional as well as…
Andrew was so professional as well as friendly. He explained everything and was very knowledgeable.
We were never made to feel rushed or under any pressure.
I would recommend Bensons to anyone .
Brilliant service
August 29, 2024
Excellent Customer Service
I can not praise Andrew in the Team Valley branch highly enough, he listened to all my needs and concerns and explained all the pros and cons of the mattresses, this helped me choose (eventually) the mattress which suited me.
Excellent customer service and I would not hesitate to recommend this company.
August 23, 2024
got what mattress i wanted
August 20, 2024
Great customer service
Rather limited range of beds in the Blyth store so was advised to go to the Gateshead store which was much better and had wider selection. Staff at both stores were friendly and helpful
August 12, 2024
Yes!
We were treated with great respect from the moment we entered the store and the lady we spoke to talked us through all aspects of our purchase. Her advice was excellent and we look forward to receiving our new bed.
August 10, 2024
Great service and good selection on offer in store
Very helpful sales assistant. Good choice. Excellent delivery service (and very nice delivery men)
August 8, 2024
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