In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... See more
Location
Switch locationUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... See more
Company replied
The whole experience of buying a new mattress was very good. We had discussed having a new mattress and happened to pass Benson while in a town nearish to where we live. The sales guy was very h... See more
Company replied
We went bed shopping, went to multiple stores, but saw more of what we wanted in Bensons. Adrian in the Grimsby store was very helpful and knowledgable without being pushy. We got lots of useful infor... See more
Company replied
Company details
About Bensons For Beds - Grimsby694
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, United Kingdom
- 1472403088
4.8
Excellent
233 reviews
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Lovely sales guy took time to help and…
Lovely sales guy took time to help and advise making our choice easier
Thank you for not being pushy
May 17, 2026
Reply from Bensons For Beds - Grimsby694
We're so pleased our team helped you find the perfect choice with no pressure. Thank you for your wonderful feedback! ✨
Team Bensons
Lee was great and really helpful at…
Lee was great and really helpful at guiding us to choose our new mattress
May 6, 2026
Reply from Bensons For Beds - Grimsby694
We're happy to hear that our guidance was helpful in choosing your new mattress; we appreciate your positive feedback and thank you!
Team Bensons
Assistant manager Lee at Grimsby store…
Assistant manager Lee at Grimsby store was very rude. I went in with my husband and two children and overhead Lee say to
His colleagues that ‘if you bring your children to a bed shop on a Sunday you’re a terrible parent’ and later ‘kids should be kept on a lead’
Awful experience, would never go again
April 19, 2026
Unprompted review
Reply from Bensons For Beds - Grimsby694
We're very sorry to hear about the negative experience you had in our store. We take your comments seriously and will address this internally to ensure it doesn't happen again. Thank you for your feedback.
Team Bensons
Megan the employee helped me decide…
Megan the employee helped me decide what was best with the budget I had and walked me round the showroom telling me the pros and cons of each bed and also just her over all attitude was amazing she made you actually feel like you wasn't annoying her or that she'd rather be else where.
April 27, 2026
Reply from Bensons For Beds - Grimsby694
Thank you so much for sharing this! 😊 We’re thrilled Megan made such a positive difference—taking the time to explain the pros and cons, working within your budget, and making you feel genuinely valued. She’ll be delighted to hear this lovely feedback! 🌟
Reply from Bensons For Beds - Grimsby694
Thanks for the lovely feedback! Helping our customers is what we do best ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Fantastic experience
Let me just start by stating that my wife always walks away when salesman are pushy. Today we saw Lee in the Grimsby branch. He was the opposite of pushy but was very knowledgeable and spent a lot of time with us. It was a fantastic experience with Lee guiding us through our choice, with lots of laughing along the way. A real credit to Bensons.
April 23, 2026
Unprompted review
Reply from Bensons For Beds - Grimsby694
Thank you for sharing such a lovely experience! We’re delighted to hear Lee at our Grimsby branch provided knowledgeable, relaxed guidance without any pressure—and even made it fun along the way. He’s a real credit to the team and will be thrilled to read this,
Megan | Customer Care Specialist
friendly knowing what they are selling…
friendly knowing what they are selling making u feel comfortable
March 25, 2026
Reply from Bensons For Beds - Grimsby694
We're happy to hear that our team made you feel comfortable with their knowledge.
Thank you for your positive review – Lauryn at Customer Care 💜
The delivery time was well within the…
The delivery time was well within the estimate given, and the 2 delivery lads were very polite and helpful and made an excellent set up of the beds we had ordered. No complaints from us at all.😁😁
April 15, 2026
Reply from Bensons For Beds - Grimsby694
Much appreciated! Polite, helpful delivery and a smooth setup is exactly what we aim for 👏
Wishing you all the best until next time,
Megan | Customer Care Specialist
The friendliest staff I must say
The friendliest staff I must say , nothing was too much trouble. It helped to make my decision easier
Thanks to Danielle for dealing with me. And too Lee for keeping my wife chatting 👍🏻
April 8, 2026
Reply from Bensons For Beds - Grimsby694
Thank you so much for your kind words! We’re thrilled to hear our team made your experience such a positive one. Danielle will really appreciate the mention, and Lee will be delighted to know he helped make the visit enjoyable too 👍🏻 Thanks again for choosing us,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Grimsby694
Gemma Vickerman,
We're so happy our staff was helpful and informative, but not pushy. We appreciate your positive feedback very much!
Team Bensons - Jessica
Reply from Bensons For Beds - Grimsby694
Thank you for your feedback! We’re really pleased to hear everything was great 😊
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
Delivery was on time and the driver and…
Delivery was on time and the driver and assistant were really good.
March 29, 2026
Reply from Bensons For Beds - Grimsby694
Thank you! 😊 We’re pleased to hear the delivery was on time and that the driver and assistant did a great job. We really appreciate your feedback,
Megan | Customer Care Specialist⭐
Reply from Bensons For Beds - Grimsby694
Thank you for your review! We’re so glad to hear Adrian was extremely helpful and knowledgeable. We’ll be sure to pass your kind words on,
Megan | Customer Care Specialist💜
Lee made the whole experience great
Lee made the whole experience great, very relaxed not pushy, explained everything that was relevant and avoided what wasn’t.
Overall very pleased with purchases although still awaiting delivery as we needed more time to get room ready. But this was not a problem, Lee made it all seem so easy. Refreshing.
March 22, 2026
Unprompted review
Reply from Bensons For Beds - Grimsby694
Thank you for the lovely feedback! We’re so pleased Lee made the whole experience relaxed and easy, with no pressure at all. Glad everything was arranged to suit your timing — we’ll have your delivery ready when you are.
Thanks again for your support—it means a lot,
Megan at Customer Care🛏️✨
Adrian who served us was extremely…
Adrian who served us was extremely helpful and knowledgeable. He didn't hesitate to unfold sofa beds to show ease of using. Would certainly go back
March 21, 2026
Unprompted review
Reply from Bensons For Beds - Grimsby694
Thanks for the lovely review Mr Beaumont! So glad Adrian went the extra mile — sofa beds and all! His knowledge and helpfulness really shine. We’d love to welcome you back,
Megan at Customer Care🌟
Excellent service
Excellent service, our advisor really helped us find what we were looking for within our budget
March 18, 2026
Reply from Bensons For Beds - Grimsby694
Thank you so much for giving us 5 stars! We’re delighted to hear you received excellent service and that your advisor helped you find exactly what you needed within your budget. We really appreciate you sharing your experience with us,
Megan at Customer Care! 😊🛏️
Reply from Bensons For Beds - Grimsby694
We're happy to hear that you received excellent service and found everything you needed for your new mattress! We appreciate your feedback.
Team Bensons - Jessica
Excellent
What a fantastic shopping experience, it was nice to be in a showroom with no pushy salesman but to have someone on hand to answer questions.
Tried out a few different mattresses and bed styles before deciding on our choice
The salesman we had was fantastic, went through all the different credit options and everything else
I will definitely be using them again
March 11, 2026
Reply from Bensons For Beds - Grimsby694
Thank you so much for your fantastic review! I’m really pleased to hear you had such an excellent shopping experience. It’s great to know you felt comfortable browsing the showroom without any pressure, while still having someone on hand to answer your questions whenever you needed support.
We truly appreciate your kind words, and it’s wonderful to hear you’ll be returning in the future,
Megan at Customer Care
Exceptional service
Great experience choosing a new mattress . The staff where exceptional and excellent great service .
February 22, 2026
Reply from Bensons For Beds - Grimsby694
Thank you so much for your lovely review! We’re delighted to hear you had a great experience choosing your new mattress. It’s wonderful to know the team were exceptional and provided excellent service throughout. Enjoy your new comfort,
Megan at Customer Care😊
Recommend
From the salesman Lee to the regular updates, phone calls and courteous delivery with care taken to my property and carpets I am very happy with my purchases and experience
Thank you to all involved
February 1, 2026
Unprompted review
Reply from Bensons For Beds - Grimsby694
We're happy to hear about your positive experience, from the updates to the careful delivery. We appreciate your recognition of our team's dedication to your satisfaction with your purchases.
Stewart - Team Bensons
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