Went into the Harlow store and the staff were knowledgable and gave me the time to find the right mattress. They were able to answer all my questions and especially Holly who explained the different m... See more
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Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... See more
Company replied
Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... See more
Company replied
Customer service in Harlow store was excellent. We needed a mattress for a spare bedroom and Madison helped us select the best one for our needs at a good price. No pressure to upgrade just unders... See more
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Company details
About Bensons For Beds - Harlow672
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, United Kingdom
- 1279432259
4.8
Excellent
341 reviews
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Great experience
I was left alone to try the beds as I wanted, but when I needed advice, they were happy to help me. The buying process was very simple.
January 2, 2025
Reply from Bensons For Beds - Harlow672
We're happy to hear that you appreciated having the space to explore our beds and that our team was there to assist when needed. We're glad the buying process was simple for you, Megan at Customer Care
Really helpful staff
January 2, 2025
Reply from Bensons For Beds - Harlow672
Thank you for your 5 star review Anne. We appreciate your kind words, Megan at Customer Care
Great service
I made two visits to the store when selecting a new bed and mattress. On both occasions the sales assistants couldn’t have been more helpful. They weren’t at all pushy but were knowledgeable and informed.
November 11, 2024
Unprompted review
Good service
I was in and out with what I needed within 20mins. They were very helpful and polite.
December 13, 2024
Great service and great price
The salesman was knowledgeable about the various mattresses and very friendly. The price was the best I could find.
November 28, 2024
The lady sales assistant was great and…
The lady sales assistant was great and gave us time to make an informed decision
November 28, 2024
staff were very well informed and helpful
staff were very well informed and helpful.
November 19, 2024
Thank you!
The salesperson was very understanding and kind. He helped me a lot and I had a great service. Thank you!!!
November 10, 2024
Made to feel comfortable and relaxed
November 14, 2024
Great advice and a good choice of…
Great advice and a good choice of products. Not rushed or pushed into a decision, plenty of time to try out the beds and see different options. Friendly service from Hussain.
October 22, 2024
Just the best place to buy a good bed
Just the best place to buy a good bed, thanks
Ben the menager was great ,very professional and helpful
Thanks Ben,
From the harlow benson branch
October 11, 2024
Very helpful shop people gave us good…
Very helpful shop people gave us good advice regarding types of bed, and mattress.
September 30, 2024
Excellent service so helpful with beds and bedriom furniture …
Excellent service so helpful with ordering beds and furniture the best service we have ever had in ordering anything would recommend to friends
September 29, 2024
Th lady who we felt with was extremely…
Th lady who we felt with was extremely polite and very helpful, was easy to get on with and had some laughs, we got the exact right product that we needed and was very happy with how she handled things
September 27, 2024
Good experience tried the simulator bed…
Good experience tried the simulator bed to find the best level of mattress for our needs
September 24, 2024
Excellent customer service at Harlow…
Excellent customer service at Harlow branch.
September 12, 2024
The gentleman who service us was…
The gentleman who service us was brilliant and helpful, did rush us and gave us all the information we needed
September 7, 2024
Helpful,interested staff
August 25, 2024
Personable and informed sales team.
August 21, 2024
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