Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... See more
Company replied
Location
Switch locationUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
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Came to the St Leonards store and chose a mattress & pillows. Fay was professional & helpful with helping sort things out. We were notified every step of the way, delivery on time. Even used my Blue... See more
Company replied
Helpful sales man. A good range of beds to choose from. My only complaint would be the bed I wanted and paid for has a delivery time of 12 to 14 weeks. I am prepared to wait as this bed is my favourit... See more
Company replied
I wanted to buy a new storage bed for my young teenage grandson. Wayne, a sales assistant, was very helpful and pleasant. He showed and explained different models to me and also gave me useful advice... See more
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Company details
About Bensons For Beds - Hastings392
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, United Kingdom
- 1424420138
4.9
Excellent
321 reviews
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Very good service and the delivery team…
Very good service and the delivery team was outstanding and very helpful
September 14, 2026
Reply from Bensons For Beds - Hastings392
Thank you for your kind words! We are so happy to hear that our delivery team provided outstanding and helpful service. We strive to provide the best experience for our customers and appreciate your feedback!
Helpful sales man
Helpful sales man. A good range of beds to choose from. My only complaint would be the bed I wanted and paid for has a delivery time of 12 to 14 weeks. I am prepared to wait as this bed is my favourite choice however, a quicker delivery would have been so much better for my family.
September 4, 2026
Reply from Bensons For Beds - Hastings392
Thank you for your review Dee. We are pleased that you found our store to have plenty of choice and we appreciate your patience in waiting for your order as this is usually not the case. We are sorry we could not accommodate a quicker delivery for you this time. Enjoy your new bed when it arrives, all the best, Team Hastings.
Cleanliness of store not hassled
Cleanliness of store not hassled, and good information on various options.
August 29, 2026
Reply from Bensons For Beds - Hastings392
Hello Love bexhillr,
Thank you for your lovely review! 😊 We're delighted to hear you enjoyed a relaxed, no-pressure shopping experience and found our store clean and welcoming. It's great to know our team provided helpful information on the different options available, helping you make the right choice. We appreciate your feedback and hope you enjoy your new purchase,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Hastings392
Hi Angela, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Until the next time we meet, take care! Team Hastings.
Reply from Bensons For Beds - Hastings392
We're so pleased to hear you experienced great service and found our products to be reasonably priced. Thank you for your wonderful feedback!
Team Bensons
Easy choice of mattress
Came to the St Leonards store and chose a mattress & pillows. Fay was professional & helpful with helping sort things out. We were notified every step of the way, delivery on time. Even used my Blue Light card for a discount! Absolutely fabulous!
Thank you
August 23, 2026
Reply from Bensons For Beds - Hastings392
Thank you so much Lilaclady40 for letting us know about your great experience, we love hearing good news. Enjoy your new bed and a great nights sleep! All the best, Bensons for Beds, Hastings 💜
The mattress is comfortable and the…
The mattress is comfortable and the firmness is very good. Thank you. And the shipping was also very good and they delivered on time.
August 17, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that you find your new mattress comfortable and that the firmness is just right for you! It's also wonderful to know that our shipping was efficient and on time.
Team Bensons
Very pleasant and helpful salesman
Very pleasant and helpful salesman. Gave excellent advice
August 15, 2026
Reply from Bensons For Beds - Hastings392
Mr Cutting, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Sweet dreams! Bensons for Beds, Hastings 💜
Professional
Professional, Informative and Efficient service all round.
August 16, 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
Thank you so much Kevin for letting us know about your experience, we love hearing good news. If we can be any help in the future let us know. All the best, Bensons for Beds, Hastings!
Fay at Bensons for Beds in St Leonards…
Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget and my thoughts as well.
She called us the following day to say that the price had dropped further, and despite a change in what we had thought of buying originally Fay supported us in still getting the best value. Overall a really positive and stressless experience
August 8, 2026
Reply from Bensons For Beds - Hastings392
Rebecca, we're so glad that we were able to go above and beyond your expectations! We hope your daughter enjoys her new bed. Sleep Well, Bensons for Beds Hastings 💖
Reply from Bensons For Beds - Hastings392
Hi Mr John, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase. Enjoy your new bed! All the best, Bensons for Beds, Hastings
Got the bed we wanted at a good price…
Got the bed we wanted at a good price staff were very helpful and the delivery team were very helpful to
July 26, 2026
Reply from Bensons For Beds - Hastings392
Hello Martin,
Thank you for your lovely review! We're delighted to hear you found the bed you wanted at a great price and that both our store team and delivery team were so helpful. We really appreciate your feedback and hope you enjoy your new bed! 😊
Thanks again for your support—it means a lot,
Bensons for Beds!💖
Helpful staff who took the time to sort out our needs
We were assisted by Wayne who was most helpful and acknowledgeable of products to meet our needs and who went above and beyond in helping us both with availability, discounts and finance options.
July 5, 2026
Reply from Bensons For Beds - Hastings392
Hello Malcolm,
Thank you for your wonderful review! We're delighted to hear Wayne provided such helpful and knowledgeable service while helping you find the right products for your needs. It's great to know he went above and beyond with advice on availability, discounts, and finance options. We'll be sure to pass on your kind words. Thank you for choosing us,
Bensons for Beds!😊
All good from start to finish very…professional
All good from start to finish very professionally dealt with will definitely use again.
July 27, 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
Hello Marilyn,
Thank you for your wonderful review! We're delighted to hear everything went smoothly from start to finish and that you found our service professional throughout. We really appreciate your support and look forward to helping you again in the future,
Bensons for Beds😊
Great service
Faye was as fantastic as always which is why I returned for another purchase. Very helpful and friendly and will not give up until she finds what you want. Definitely a 5 star service.
July 19, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that our team member provided such fantastic service and was so helpful and friendly. It's wonderful that they were persistent in finding exactly what you wanted, leading to a 5-star experience! Thank you for sharing your feedback!
Team Bensons
The person understood my needs and was…
The person understood my needs and was very kind and helpful
July 18, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased you found our team member understood your needs and was very kind and helpful. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care 💜
The men who brought and assembled the…
The men who brought and assembled the beds were friendly, polite and fast - a wonderful service, thank you
July 18, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that the team who brought and assembled your beds was friendly, polite, and fast. Thank you for your wonderful feedback!
Team Bensons
It was nice meeting the Team
It was nice meeting the Team , very useful in providing guidance and information about products.
July 6, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased you had a nice meeting with our team and found their guidance and information about our products very useful. Thank you for your kind feedback!
Great service
Fay , our salesperson was fantastic
Very knowledgeable about the products and gave us good advice and a good deal to boot
July 15, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that your salesperson was fantastic, very knowledgeable about our products, and provided good advice and a great deal. Thank you for your kind feedback!
Very pleased with purchase
Delivery was fast and efficient. They dismantled and removed the old bed, and even offered advice on obtaining caster cups to prevent the bed from skating around on the hardwood floor. The bed is absolutely heavenly to sleep on. I’m very pleased with my purchase.
July 10, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that your delivery was fast and efficient, and that our team provided helpful advice. It's wonderful that you're finding your new bed absolutely heavenly to sleep on!
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