Came to the St Leonards store and chose a mattress & pillows. Fay was professional & helpful with helping sort things out. We were notified every step of the way, delivery on time. Even used my Blue... See more
Company replied
Location
Switch locationUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
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See what reviewers are saying
Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... See more
Company replied
I wanted to buy a new storage bed for my young teenage grandson. Wayne, a sales assistant, was very helpful and pleasant. He showed and explained different models to me and also gave me useful advice... See more
Company replied
Delivery was fast and efficient. They dismantled and removed the old bed, and even offered advice on obtaining caster cups to prevent the bed from skating around on the hardwood floor. The bed is abso... See more
Company replied
Company details
About Bensons For Beds - Hastings392
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, United Kingdom
- 1424420138
4.9
Excellent
318 reviews
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Great service when buying and great…
Great service when buying and great delivery service
June 28, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased you received great service and excellent delivery! Thank you for your wonderful feedback.
Team Bensons
Excellent service all round
I was very happy with the instore service when I purchased a new mattress from the Hastings branch. Bensons have a wide range and were very helpful in answering my questions, I didn't feel hurried and the staff were very professional and knowledgeable. The delivery service was excellent too with a useful timeslot and the Sealy mattress I bought was the right choice and just what I wanted, very comfortable and with good support.
June 29, 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was excellent. We're glad you love your new mattress!
Team Bensons
Delivery was on one of the hottest days…
Delivery was on one of the hottest days in the June heatwave. The delivery men were on time having phoned in advance, cheerful, polite, respectful in asking if they should remove shoes, and hardworking. Lifted the bed frame and mattress to the room upstairs with courtesy and welcomed the drink afterwards!
June 26, 2026
Reply from Bensons For Beds - Hastings392
We're so glad to hear our delivery team provided such excellent service, especially on such a hot day! We appreciate you sharing your positive experience.
Team Bensons
From beginning to end brilliant helpful…
From beginning to end brilliant helpful friendly team
June 22, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased our team was brilliant, helpful, and friendly. Thank you!
Team Bensons
Open honest opinion
Open honest opinion, very helpful when choosing a colour, customer process very efficient and polite, will recommend the St Leonard’s on sea branch to anyone and everyone, very happy customer so far! … just waiting for the delivery.
June 23, 2026
Reply from Bensons For Beds - Hastings392
We are so glad to hear you had such a positive experience with our team at the St Leonard’s on Sea branch. We appreciate your kind words and recommendation! We hope you love your delivery.
Team Bensons
Repeat satisfied customer
This is the third mattress we have bought from Bensons. We always receive great customer service and the electronic communications are always timely and helpful.
June 17, 2026
Reply from Bensons For Beds - Hastings392
We are so pleased to hear you've had such consistently positive experiences with our mattresses and customer service. Thank you for your continued loyalty!
Team Bensons
Fay the showroom assistant
Fay the showroom assistant, was excellent and very knowledgeable and made the whole buying experience easy.
June 12, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased our team made your buying experience easy and provided excellent service. Thank you for your kind feedback.
Team Bensons
Excellent customer service
June 11, 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
Thank you for your feedback.
Team Bensons
Dayne at the St Leonards store
Dayne at the St Leonards store was so helpful. He wasn't trying to push a sale and was on hand for all my questions. I suffer with chronic pain and he knew exactly what to suggest to aid with that. He was super friendly and just lovely to deal with. Thanks Dayne for all your help.
June 9, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear about your excellent experience! It's wonderful that our team member was so helpful, friendly, and able to assist with your specific needs. Thank you for your kind feedback!
Team Bensons
Very helpful assistance both in…
Very helpful assistance both in choosing the beds and completing the transaction at a later date when ready to purchase.
June 2, 2026
Reply from Bensons For Beds - Hastings392
We're so happy to hear our team provided helpful assistance with your bed choice and purchase! We appreciate your kind words.
Team Bensons
Fantastic service good knowledge of…
Fantastic service good knowledge of products not rushed into purchasing what I wanted
May 31, 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
We're so happy you had a fantastic experience with our knowledgeable team! Thank you for your kind words.
Team Bensons
Reply from Bensons For Beds - Hastings392
We're so pleased you found our team friendly and happy, and that you received great service. We appreciate your feedback!
Team Bensons
Good service bed company
When they made my bed they did a brilliant job,the staff are were very polite and friendly , helpful , I would recommend Benson for beds.
May 31, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased our staff provided brilliant service and were polite, friendly, and helpful. Thank you for your recommendation!
Team Bensons
Great experience
Great experience in store. We weren’t pounced on as soon as we went in the store which was great. We were able to browse by ourselves and then go to a salesman when we were ready. He explained different options and we made our choices, not pushy at all. Delivery arranged easily and we were kept informed the whole way along.
On the day of the delivery tracking was very useful and I also got a call to say they were 45 minutes away. Really great delivery guys, polite and respected my property. Really happy with the service from beginning to end.
May 26, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear about your excellent experience, from browsing in-store to the professional delivery. It's wonderful that our team provided a helpful, non-pushy service. Thank you for your kind words!
Team Bensons
ON time helpful as expected
May 26, 2026
Reply from Bensons For Beds - Hastings392
We're glad we met your expectations! Thank you for taking the time to leave us a review.
Team Bensons
The service in branch was very good by…
The service in branch was very good by the 2 sales assistants that we interacted with. The ordering process was simple. Communications was good for delivery and the team delivered the bed and mattress on time.
April 20, 2026
Reply from Bensons For Beds - Hastings392
We're so pleased to hear that our sales assistants provided great service and that your ordering and delivery experience was smooth and timely! Thank you for your kind words.
Team Bensons
5star service all round
Friendly an helpful advice at time of purchase and the delivery team were 1st rate. Courteous and tidy and went the extra mile to help me which was much appreciated as I am partially disabled. 5 star service all round.
May 14, 2026
Unprompted review
Reply from Bensons For Beds - Hastings392
Thank you for your wonderful feedback! We are so pleased to hear our team provided helpful advice and that our delivery team went the extra mile for you. We appreciate your kind words.
Team Bensons - Jess
Reply from Bensons For Beds - Hastings392
We're so pleased to hear about your speedy delivery and friendly service! Thank you for sharing.
Team Bensons - Jess
Reply from Bensons For Beds - Hastings392
Thank you! We’re delighted everything was on time and that our friendly team provided fast, efficient service 😊
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