A bright and modern showroom. Excellent staff who greet customers and then leave to walk around the showroom themselves and when called over to assist, they are helpful and knowledgeable.
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Location
Switch locationUnit 3 Bexhill Road, St Leonards On Sea, TN38 0YX Hastings, Sussex, GB
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See what reviewers are saying
We had been putting off buying new bed. The choice of beds now available since we bought our old bed is mind boggling. We decided to keep it local and visit the Hastings store. We were fortunate en... See more
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Fay at Bensons for Beds in St Leonards was extremely helpful. She listened to what my 16yr old wanted, asked her questions and spoke with her about her choices whilst giving considerations to budget... See more
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Very good service from the team at the showroom in assisting us select a product based on our requirements. Excellent communication service between the ordering process and delivery. It was easy to am... See more
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Company details
About Bensons For Beds - Hastings392
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Bexhill Road, St Leonards On Sea, TN38 0YX, Hastings, Sussex, United Kingdom
- 1424420138
4.9
Excellent
331 reviews
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The service I received in store was… absolutely fantastic
The service I received in store was wonderful I was allowed to lay on the mattress for as long as I needed to make sure I was choosing the right one as I have specific needs and making sure I was able to lay on it for a while and feel pain was very important to me.
The delivery of the bed frame and mattress was great. They were very nice and polite and even removed their shoes. They placed the bed nicely in the room so that I was able to put it together easily. I would definitely recommend Bensons for beds. They couldn’t have been more helpful
January 22, 2026
Reply from Bensons For Beds - Hastings392
We're happy to hear that you had a wonderful in-store experience and were able to take your time finding the right mattress. It's also great to know that our delivery team was helpful and respectful. Thank you for recommending us!
From start to finish...the experience…
From start to finish...the experience was excellent. The salesman was very helpful and the delivery was spot on. I was informed at every stage. Now enjoying my new mattress.
January 23, 2026
Reply from Bensons For Beds - Hastings392
Thank you for your positive review! We are thrilled to hear that the entire experience was excellent and that our team provided great service. Enjoy your new mattress!
Which storage bed is best for your needs.
I wanted to buy a new storage bed for my young teenage grandson. Wayne, a sales assistant, was very helpful and pleasant. He showed and explained different models to me and also gave me useful advice regarding a suitable mattress. He also went over repayment schemes that were available if needed.
January 20, 2026
Reply from Bensons For Beds - Hastings392
Thank you so much for sharing your positive experience with us! We're happy to hear that Wayne provided such helpful and pleasant assistance while choosing a storage bed for your grandson. Our team is always here to provide you with the best service and advice.
Everything was good service from…
Everything was good service from walking in the store to delivery of the mattress which I am happy with.
January 17, 2026
Reply from Bensons For Beds - Hastings392
We're so happy to hear you received excellent service from the moment you entered the store until your mattress was delivered! Thank you for your review.
Reply from Bensons For Beds - Hastings392
We’re thrilled to hear your experience was amazing from start to finish – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Helpful
The man was very helpful in store and listened to what we needed. Even with our children using their imagination around store while we could focus.
January 1, 2026
Reply from Bensons For Beds - Hastings392
We’re so glad our team listened to your needs and made the experience stress-free – even with little ones exploring the store! Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Hastings392
Thank you Sarah! We’re so glad you found our team helpful and knowledgeable without any pressure – that’s exactly what we strive for!
Looking forward to seeing you again!
Megan at Customer Care
Lovely staff and atmosphere.
We popped in store after work to enquire on a new mattress.
It was a refreshing change to have a member of staff be helpful.
We tried a few mattresses and different pillows as well.
Staff weren't pushy at all. We felt relaxed and comfortable.
We must have spent over an hour in store chatting about options, making sure we purchased the right items for our needs.
December 17, 2025
Reply from Bensons For Beds - Hastings392
We're happy to hear that you found our staff helpful during your mattress search. It's great to know that you felt relaxed and comfortable while exploring options in our store. Thank you for your positive review – Lauryn at Customer Care 💜
The sales man was polite and…
The sales man was polite and understanding as to what I wanted at the time
December 30, 2025
Reply from Bensons For Beds - Hastings392
We appreciate you sharing your experience. We are so glad to hear that the salesperson was polite and understood what you wanted at the time. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful in the shop, professional during delivery
We went to the Bensons shop in St Leonards on 27th November, looking for a king size mattress which had different firmness on each half. Dayne was very helpful, showed us what was available, was happy for us to try out the beds for as long as we wanted, and did not pressurize us. We ordered during the sale, so got a decent price. The dual mattress was delivered yesterday within the time window previously given. Earlier in the day, we were sent a link to an app which showed where the delivery van was, and which number was being delivered (we were number 10 of 13). About 30 minutes before arrival, the driver phoned me to confirm they were about to arrive. When they arrived, they carefully unloaded the two halves of the mattress, brought them into the bedroom, unwrapped them and put them on the bed. They had taken off their shoes as they came into the house without asking, which was nice. They asked if we wanted them zipped together, but we said no as we need to rotate them regularly for the first few months. They then took the old matress away, as agreed.
December 17, 2025
Unprompted review
Reply from Bensons For Beds - Hastings392
We're happy to hear that you found the assistance you received in our store helpful and informative. It's great to know that the delivery service, including the app updates and the team's care during setup, met your expectations. Thank you for sharing your experience.
Very Happy with the service kind and…
Very Happy with the service kind and very helpful try before you buy also don't push you into buying they leave you to look till your ready
December 17, 2025
Reply from Bensons For Beds - Hastings392
We're happy to hear that you were very pleased with our kind and helpful service! We appreciate you mentioning the pressure-free shopping experience.
Reply from Bensons For Beds - Hastings392
We are so happy to hear that Dale was very helpful! We appreciate you taking the time to leave us this great feedback.
Reply from Bensons For Beds - Hastings392
We’re so pleased to hear you had another great experience and that Dayne was fantastic once again! Consistency in service is what we strive for, and your feedback means so much to us. 💜
Thank you for your positive review – Lauryn at Customer Care
Zared was friendly and helpful without…
Zared was friendly and helpful without being overbearing. We were very pleased with his advice.
November 23, 2025
Unprompted review
Reply from Bensons For Beds - Hastings392
We're happy to hear that the advice provided was helpful and that the service was delivered in a pleasant manner. Thank you for your positive feedback,
Megan at Customer Care
FAB mattress at a very good price !
Me and my partner went to Hastings store and was helped by Chris who was helpful and patient ! We bought a 150cm natural premium wool mattress at a very good price !
Would recommend going there.
November 17, 2025
Reply from Bensons For Beds - Hastings392
We're happy to hear that you and your partner had a positive experience at our store Chris. It's great to know that our team member was helpful and patient, and that you found a mattress at a good price. We appreciate your recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Hastings392
Thank you for your feedback! We’re so glad to hear your experience has been wonderful. We truly appreciate your support and look forward to serving you again,
Megan at Customer Care
We were warmly welcomed and felt we…
We were warmly welcomed and felt we learned a few things about beds without falling asleep!
Great service, much appreciated.
November 11, 2025
Reply from Bensons For Beds - Hastings392
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Being extra helpful
October 30, 2025
Reply from Bensons For Beds - Hastings392
Thank you so much for your kind words! We're really glad we could be extra helpful and make your experience a positive one. If there's anything else you need, we're always here to assist.
Best regards,
Megan
Customer Care Specialist
A staff member came and helped me as…
A staff member came and helped me as soon as I entered the store and helped with what I was looking for and answered all my questions
October 25, 2025
Unprompted review
Reply from Bensons For Beds - Hastings392
We appreciate you taking the time to share your experience with us Charmaine! We are happy to hear that our team member provided helpful and informative assistance during your visit.
We hope to see you again soon,
Megan at Customer Care
Excellent service
Liam was kind considerate very helpful and explained everything to me regarding my choice of bed
October 18, 2025
Reply from Bensons For Beds - Hastings392
We're happy to hear that you found our team member kind and helpful! We appreciate you taking the time to share your positive experience with us. Thank you for your review – Lauryn at Customer Care 💜
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