The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.
Company replied
Unit A1 Wycombe Retail Park, HP11 1FY High Wycombe, Buckinghamshire, GB
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The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.
Company replied
My wife and I visited about 6 outlets in High Wycombe over the space of a few days. We needed to buy two beds and two mattresses. Bensons for Beds distinguished themselves with a great selection to ch... See more
Company replied
We recently visited Bensons for Beds High Wycombe as we were looking to replace a mattress we originally bought from them around 10 years ago and wanted something as close as possible to what we a... See more
Company replied
I came with my 87 year old Mum to buy her a single mattress for her bed. The member of staff who served us was very patient with her and explained the different types of mattresses and pillows to us.... See more
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Unit A1 Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, United Kingdom
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The lady who served us was very helpful and clear in any advice
Always shop here and always look for Paul the salesman. No pushy selling and time to choose and this is why we shop here and good value.
Walked in to the shop and immediately liked the bed frame … asked the shop assistant to explain few things ( ottoman mechanics, what is the weight of the fame, which matters would be good etc) … he was not interested at all. Tried to find a mattress & again no assistance or any interest of the staff who were busy playing on their iPhones… shocking, I walked out … they couldn’t care less but since I really liked that bed I did get back . There was no help each question was like watching paint drying… they had something important on their iPhones …they were interested for me to pay for the delivery and acecmbley of the bed ..they wanted in cash … £275 on delivery but if I pay at the shop it’ll be £250 ! I’m baffled how this shop even exists with minus customer service ! Very disappointed by the whole experience, not sure if the trade standard or customer care was apply to this transaction!
Looking forward to your response
Excellent service from Ricky at High Wycombe shop! Very helpful & knowledgeable. Also very patient when we kept changing our minds as to what we needed!
We are extremely happy with the service received at the store. The sales person was kind, considerate and patient with the queries that we had. Jagvir never came across as trying to sell but, more personable and interested to go above and beyond. We ended up making the decision the next day and even buying more than what we originally planned.
Liliana helped us choose the perfect bed. She has a lovely manner and is very patient!
The guy understood my brother autistic issues. Was very very patient and a good laugh.
Thank you for helping us spend a lot of money 😆
Made three visits ahead of purchasing.
Paul was great very knowledgeable and helpful
They offered a range within my price bracket.
No pressure selling.
Offered present discount availability.
I was shown availability for my son's house too.
Great customer service from Visaal - he was genuinely interested in finding out what we needed and how Benson's might find the best product and price combination. (Very different experience to the one had at their competitor opposite who could learn much from Visaal about how to raise their game).
Very good experience. Professional, friendly and helpful saleswoman, who listened to my requirement, showed options that suited, and provided information and answered questions. I am most happy with my choice
Great service from Paul, knowledgable, professional and relatable. Lots of beds to choose from with good offers.
Paul was extremely helpful and patient as we purchased two excellent beds from the store. Shopping at Bensons was a very pleasant experience.
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