Bensons For Beds - High Wycombe550 Reviews 

168
TrustScore 4.5 out of 5

4.7

Unit A1 Wycombe Retail Park, HP11 1FY High Wycombe, Buckinghamshire, GB


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Rated 5 out of 5 stars

The delivery driver called me to tell me when they going to arrive and they were on time delivered the mattress to the room I pointed to. Also removed the old one. Great service.

Company replied

Rated 5 out of 5 stars

My wife and I visited about 6 outlets in High Wycombe over the space of a few days. We needed to buy two beds and two mattresses. Bensons for Beds distinguished themselves with a great selection to ch... See more

Company replied

Rated 5 out of 5 stars

We recently visited Bensons for Beds High Wycombe as we were looking to replace a mattress we originally bought from them around 10 years ago and wanted something as close as possible to what we a... See more

Company replied

Rated 5 out of 5 stars

I came with my 87 year old Mum to buy her a single mattress for her bed. The member of staff who served us was very patient with her and explained the different types of mattresses and pillows to us.... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - High Wycombe550

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit A1 Wycombe Retail Park, HP11 1FY, High Wycombe, Buckinghamshire, United Kingdom

  • 1494531980

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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4.7

All reviews

(168)

25,135 reviews in the last 12 months

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Rated 1 out of 5 stars

Walked in to the shop and immediately…

Walked in to the shop and immediately liked the bed frame … asked the shop assistant to explain few things ( ottoman mechanics, what is the weight of the fame, which matters would be good etc) … he was not interested at all. Tried to find a mattress & again no assistance or any interest of the staff who were busy playing on their iPhones… shocking, I walked out … they couldn’t care less but since I really liked that bed I did get back . There was no help each question was like watching paint drying… they had something important on their iPhones …they were interested for me to pay for the delivery and acecmbley of the bed ..they wanted in cash … £275 on delivery but if I pay at the shop it’ll be £250 ! I’m baffled how this shop even exists with minus customer service ! Very disappointed by the whole experience, not sure if the trade standard or customer care was apply to this transaction!
Looking forward to your response

January 18, 2024
Rated 5 out of 5 stars

Amazing service in store!

We are extremely happy with the service received at the store. The sales person was kind, considerate and patient with the queries that we had. Jagvir never came across as trying to sell but, more personable and interested to go above and beyond. We ended up making the decision the next day and even buying more than what we originally planned.

January 22, 2024
Rated 5 out of 5 stars

Great customer service from Visaal

Great customer service from Visaal - he was genuinely interested in finding out what we needed and how Benson's might find the best product and price combination. (Very different experience to the one had at their competitor opposite who could learn much from Visaal about how to raise their game).

January 5, 2024
Rated 5 out of 5 stars

Very good experience

Very good experience. Professional, friendly and helpful saleswoman, who listened to my requirement, showed options that suited, and provided information and answered questions. I am most happy with my choice

December 29, 2023
Rated 5 out of 5 stars

Excellent service

Paul was extremely helpful and patient as we purchased two excellent beds from the store. Shopping at Bensons was a very pleasant experience.

November 20, 2023

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