Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... See more
Company replied
The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... See more
Company replied
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... See more
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowle... See more
Written by the company
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shop service was very helpful and informative, the delivery staff were excellent, very efficient and friendly 😀

Reply from Bensons For Beds - Kendal459
Our experience at Bensons beds from going to our showroom in kendal to receiving our new beds was brilliant. The lady's in the show room are more than helpful & very nice &took the time to show us all the different beds.

Reply from Bensons For Beds - Kendal459
We were impressed by the range of mattresses available to view/try out and the knowledge of the assistant who was able to direct us to the type of mattress we wanted. We chose one which will be delivered in 4 weeks.
Thank you.

Reply from Bensons For Beds - Kendal459

Reply from Bensons For Beds - Kendal459
Would like to thank both Colin and Lewis the delivery guys as they had to carry our new bed up to the third floor which is not the easiest staircase. They are a credit to the company.

Reply from Bensons For Beds - Kendal459

Reply from Bensons For Beds - Kendal459

Reply from Bensons For Beds - Kendal459
Went to look for a new bed. Tina was so helpful and friendly. Showed us lots of choices. we’re very happy with the news and she got a sale. Good all round.

Reply from Bensons For Beds - Kendal459

Reply from Bensons For Beds - Kendal459
The manager Tina and her assistant Sue were great very helpful and very personable and their help in choosing our new bed was first class. Can’t wait for it to arrive we would definitely recommend Bensons beds Kendal.

Reply from Bensons For Beds - Kendal459
Very helpful person who let us try different types of beds.she was very knowledgeable about the beds.

Reply from Bensons For Beds - Kendal459
I thought the sales person understood my needs and directed me to a range of mattresses that would meet my requirements.
Have used Bensons beds in 2012 and found the experience excellent, therefore when I needed to change my mattress again I immediately decided to go back, the sales assistant was knowledgeable and gave a helpful and excellent experience . Would recommend without hesitation.
The showroom assistant Tina was great. Really easy to talk to, v helpful and honest about the products. Have recommended my friends to go to her at Benson’s Beds.
The staff were so friendly and helpful and I would recommend them
Had a fabulous time in Kendal bensons, Tina was so helpful and knowledgeable nothing was too much trouble she explained everything to me put me on the bed that measured what firmness of mattress I needed and showed me a good selection, Thank you Tina for making my experience so great I will definitely use Bensons for beds again and recommend to my friends
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.