Being able to try before you buy which is so important when buying a new mattress. Glad Bensons shop is still around - hate buying on line without trying it.
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Have never been in a bed shop and expected it to be a painful experience being pestered by sales types. Instead we had store manager Susan who helped us work out what we wanted and let us make an in... See more
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wron... See more
Turned up at the Kendal store and got sorted with two beds in under half an hour. Amazing. Very well looked after by Tina who was fab, knowledgeable and super efficient. Really listened to what we nee... See more
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Company details
About Bensons For Beds - Kendal459
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
- 1539731871
4.9
Excellent
224 reviews
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Very helpful and friendly staff
June 26, 2025
Reply from Bensons For Beds - Kendal459
Thank you for sharing your positive experience with our staff! We take great pride in providing helpful and friendly service to all of our customers. We can't wait to see you again! Take care, Megan at Customer Care.
We created a problem for Bensons and they resolved it!
When the original bed was delivered, the Bensons team were unable to get it round and up a very narrow stair case. Not their fault- bad choice by us. They took it away and helped choose a bed that would fit which was delivered on time.
June 23, 2025
Unprompted review
Reply from Bensons For Beds - Kendal459
We appreciate you sharing your experience. We're glad that our team was able to assist you in finding a suitable bed after the initial delivery challenges. Thank you for your patience and for your time with sharing this review Don, Megan at Customer Care
Clear, open, honest and useful information. No pressure.
We went to look at mattresses because we wanted a firmer one than we had. Sue showed us a very firm mattress which seemed fine but cost more than we wanted to pay. She then showed us 2 others that were in our price range, one of which was in the sale and that one suited us best. There was no pushy sales talk, she told us all the options and gave us prices upfront. We ended up buying a new divan base too but there was no pressure to do that.
June 17, 2025
Reply from Bensons For Beds - Kendal459
We're glad you enjoyed your mattress-buying experience. It's great to know the options presented suited your needs and budget without any pressure. Thank you for sharing your positive feedback with us, Megan at Customer Care
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff with a good choice of mattresses. We were guided appropriately with no pressure to buy.
June 9, 2025
Reply from Bensons For Beds - Kendal459
We're happy to hear that our staff's knowledge and guidance helped you find the right mattress. We appreciate you noting our no-pressure approach to sales. Thanks for your review, Megan at Customer Care
A very good service.
A very good service.
Pleasant show room with no pushy sales reps.They were helpful and pleasant.
Great purchase options.
Bought a fantastic bed
June 3, 2025
Reply from Bensons For Beds - Kendal459
We appreciate you sharing your positive experience with us Julie! We're happy to hear that you found our showroom pleasant and our team helpful, and that you are enjoying your new bed. Take care, Megan at Customer Care
Sue, Micheal and Tina
Sue, Micheal and Tina were very professional, informative, not pushy in the slightest, a credit to your store.
June 1, 2025
Unprompted review
Reply from Bensons For Beds - Kendal459
We appreciate you acknowledging the team's professionalism and helpfulness. It's great to hear that they made your visit a positive, no-pressure experience. Take care, Megan at Customer Care
Reply from Bensons For Beds - Kendal459
We appreciate you letting us know the staff were helpful during your visit with us. Take care Glen, Megan at Customer care
pleasant experience
As soon as we arrived and asked Michael for advice he took us (4 people ) through the grading of mattresses and explained the different types of bed bases.
then he got each of us the try the test bed to physically show the different types of mattress and then showed us the different manufacturers mattresses that complied with the type we were after.
At that stage he let us roam the store and choose the mattress and bed frames we were most comfortable in.
he also went through the same process for choosing pillows,
We concluded with an order for two beds frames and mattresses plus a pillow.
AThe experience was friendly non pushy and pleasant
May 17, 2025
Reply from Bensons For Beds - Kendal459
Thank you for choosing our store for your bedding needs! We're thrilled to hear that Michael provided such a comprehensive and personalized shopping experience for you and your group. We prioritize customer satisfaction and we're thrilled to have helped you find the perfect mattresses, bed frames, and pillows. We can't wait to see you again!
Reply from Bensons For Beds - Kendal459
Thank you for the kind words! Our team is dedicated to providing excellent service and making sure our customers feel confident in the knowledge and efficiency of our work. We appreciate your support!
Staff very helpful. We were given time and plenty of advice…
We were given time and plenty of advice to make the right choice for our bedroom. Buying was very easy and we took advantage of the interest free credit option.
April 15, 2025
Reply from Bensons For Beds - Kendal459
Thank you for your kind words! We are thrilled to hear that you had a great experience in choosing your bedroom pieces and that our interest free credit option made the buying process even easier for you. We appreciate your business and hope you enjoy your new bedroom!
Team Bensons💜
Reply from Bensons For Beds - Kendal459
Thank you for your kind words! We are so glad our team was able to provide you with timely, hardworking, and pleasant service. It was a pleasure serve you!
Sleep well, Team Bensons💜
Choosing a mattress
Was met with a lovely lady called Sue who explained the process of choosing the right mattress.
Sue then showed us lots of choice of mattress’s that met our needs and we drilled it down to two.
Great customer care and service from Sue at Kendal
April 25, 2025
Reply from Bensons For Beds - Kendal459
Thank you for taking the time to leave a review, we are thrilled that Sue was able to help you find the perfect mattress! We take pride in providing exceptional customer care and service at our store. Thanks for choosing us!
Sleep well, Team Bensons💜
Shop service was very helpful and…
Shop service was very helpful and informative, the delivery staff were excellent, very efficient and friendly 😀
March 16, 2025
Reply from Bensons For Beds - Kendal459
We're happy to hear that our shop service was helpful and informative, and that our delivery staff were efficient and friendly! Thank you for your feedback, Megan at Customer Care
Very friendly and helpful sales lady.
March 18, 2025
Reply from Bensons For Beds - Kendal459
We appreciate you sharing your positive experience with our sales team. We're glad they were helpful and friendly, Megan at Customer Care
Bensons are brilliant
Our experience at Bensons beds from going to our showroom in kendal to receiving our new beds was brilliant. The lady's in the show room are more than helpful & very nice &took the time to show us all the different beds.
March 4, 2025
Reply from Bensons For Beds - Kendal459
We're happy to hear that you had a brilliant experience, from visiting our Kendal showroom to receiving your new beds. We appreciate your kind words regarding our team's helpfulness and the time they dedicated to assisting you. Thank you for your positive feedback, Megan at Customer Care
Great selection of Mattresses ! impressed by the range of…
We were impressed by the range of mattresses available to view/try out and the knowledge of the assistant who was able to direct us to the type of mattress we wanted. We chose one which will be delivered in 4 weeks.
Thank you.
February 26, 2025
Reply from Bensons For Beds - Kendal459
We're glad you found the perfect mattress from our wide selection with the help of our knowledgeable staff. Thank you for your positive feedback; we appreciate you choosing us, and we look forward to delivering your new mattress! Take care, Megan at Customer Care
Reply from Bensons For Beds - Kendal459
We appreciate your kind feedback! We are so glad our staff was friendly and helpful to you. Thanks for sharing your positive experience, Megan at Customer Care
Delivery
Would like to thank both Colin and Lewis the delivery guys as they had to carry our new bed up to the third floor which is not the easiest staircase. They are a credit to the company.
February 24, 2025
Unprompted review
Reply from Bensons For Beds - Kendal459
We appreciate you taking the time to share your positive experience. We're so glad the delivery team's hard work made such a great impression, especially with the difficult delivery to the third floor. Take care, Megan at Customer Care
Reply from Bensons For Beds - Kendal459
We appreciate your feedback! Our team is attentive and knowledgeable, and we are so glad that we met your needs. Take care, Megan at Customer Care
Reply from Bensons For Beds - Kendal459
We're happy to hear that our staff were so helpful and informative! We appreciate your positive feedback and support, Megan at Customer Care
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