Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... See more
Company replied
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Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... See more
Company replied
The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... See more
Company replied
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... See more
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowle... See more
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Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
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The staff were really welcoming and did not rush you. This was at the Kendal branch .
Friendly and helpful assistant and all communication efficient and quick
Good choice at competitive prices. Knowledgeable and helpful saleswoman. No pressure to buy a particular product but instead sound advice based on experience delivered with good humour and common sense
The staff were helpful, not pushy with selling. Able to give us the information we wanted and point us in the right direction of what we needed. An excellent service
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wrong mattress natural not memory foam we asked for these to be changed which the sales person reordered the correct ones but the wrong base ours has 2 drawers so they have had to reorder again hopefully when they arrive they will be the correct ones. I have to say the sales ladies were very helpful and apologised for the mix up on the orders
Wonderful staff. Considerate, helpful with practical product knowledge and tips and kind. My wife has dementia. This was perceived and seamlessly accommodated. I will certainly be returning.
Nothing but good things to say about Tina’s brilliant customer service and product knowledge. Extremely personable and without a doubt influenced our decision to go ahead and purchase from Bensons.
Found us both a pillow by showing us all the different options available and suiting to our needs
The store is laid out beautifully, and the staff were super helpful.
Thank you!
Very courteous and helpful for our needs, happy smily face very well informed the type of bed we needed, would recommend to other people,
The staff were really friendly knew their stock and let us rake time choosing. Would definitely shop at the kendal store again
We used the electronic mattress to get the right mattress for us, the lady sales assistant was very knowledgeable and showed us different ranges of mattresses and beds.
I had helpful advice from all members of staff. Nothing was too much trouble. I was kept informed of my delivery date and time.
The goods are all of good quality although it took a longer than expected time to build the furniture.
Susan was extremely helpful. Answered all my questions. Very polite.
Sue was extremely helpful: patient, knowledgeable and informative.
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