Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... See more
Company replied
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The showroom had a good section of beds. The sales person was knowledgeable and gave us good advice without feeling pressurised to buy. The delivery was on time and the men put the bed together fo... See more
Company replied
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... See more
Company replied
Kristine ( Kilmarnock store) who advised me was great, really helpful and friendly. Talked through all the options and helped me put together the best option for me. Would highly recommend.
Company replied
Company details
About Bensons For Beds - Kilmarnock655
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, United Kingdom
- 1563524958
4.8
Excellent
246 reviews
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From shop floor to delivery no problem…
From shop floor to delivery no problem at all
Excellent service
March 29, 2026
Reply from Bensons For Beds - Kilmarnock655
Thanks so much! From shop floor to your door — we’re thrilled everything went smoothly. Delighted you enjoyed our excellent service!
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
Great customer service
Great customer service, plenty of products and offers to choose from
March 26, 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thank you for the lovely feedback Colin! 😊 We’re so glad you enjoyed the great service and all the choice in‑store. Hope to see you again soon,
Megan | Customer Care Specialist
From ordering in store to on time…
From ordering in store to on time delivery everything was perfect.
March 13, 2026
Reply from Bensons For Beds - Kilmarnock655
Thank you for your lovely review! We’re so pleased to hear everything was perfect from ordering in store right through to the on‑time delivery. Really appreciate your lovely feedback,
Megan at Customer Care
Excellent service and friendly very…
Excellent service and friendly very knowledgeable
March 8, 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thank you for your lovely review! We’re delighted to hear you received excellent, friendly, and very knowledgeable service. We really appreciate you taking the time to share your experience.
If there’s anything else we can help with, please let us know,
Megan at Customer Care
First class service
First class service, knowledgeable, professional, friendly and extremely helpful. Claire gave me all of the information I required and gave me space and time to make my decision before making my purchase.
February 24, 2026
Reply from Bensons For Beds - Kilmarnock655
Miss Jenny Ritchie,
We're happy to hear that you received first-class, helpful service! We appreciate you taking the time to share your positive experience with our team's knowledge and professionalism.
Team Bensons
Very helpful and polite
March 1, 2026
Reply from Bensons For Beds - Kilmarnock655
Mr Airley,
We appreciate your feedback and are so glad to hear you found our service helpful and polite! Thank you for sharing your experience.
Team Bensons
Excellent service helpful staff
March 4, 2026
Reply from Bensons For Beds - Kilmarnock655
J Wilson,
We appreciate your review! We are so pleased our staff was helpful and you received excellent service.
Team Bensons
Excellent salesman He took time to…
Excellent salesman He took time to listen to what I was looking for and then helped me to choose the right one. No pressure just great advice and help
February 28, 2026
Reply from Bensons For Beds - Kilmarnock655
Margaret Farquhar,
We appreciate your positive feedback! We're happy to hear that our salesperson listened to your needs and provided great advice without pressure.
Team Bensons
Easy process of ordering with Expert…
Easy process of ordering with Expert advice given !! Delivery date arranged to suit our requirements, given a 2 hour time slot and was advised in advance that it would arrive before allocated time !! Had bed built and made before given time slot !!
February 19, 2026
Reply from Bensons For Beds - Kilmarnock655
Thank you for your fantastic review Iain! 😊 We’re so pleased to hear that ordering was an easy process and that our expert advice helped you choose the right option. It’s great to know your delivery date was arranged to suit your needs, with a convenient 2‑hour time slot and an early heads‑up that it would arrive sooner. Even better that the team had your bed built and ready before the allocated time! We really appreciate your feedback,
Megan at Customer Care
The delivery guys were so quick and…
The delivery guys were so quick and professional would recommend bendons to anyone
February 19, 2026
Reply from Bensons For Beds - Kilmarnock655
May Mizen,
We appreciate you recommending us! We're so happy to hear that our delivery team was quick and professional. Thanks for your positive feedback,
Megan at Customer Care
From the moment we entered shop the…
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the different ones on display along with mattresses.as my daughter likes a specific kind of mattress.all in all he was very helpful and let us look at beds without being pushy or overbearing.
February 16, 2026
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear that our team member was helpful in showing you the ottoman beds and mattresses. It's great to know that you were able to browse without feeling pressured. Thank you for your positive feedback!
Stewart - Team Bensons
Very helpful and friendly made it very…
Very helpful and friendly made it very easy to get what we wantted
February 17, 2026
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear our friendly assistance made it easy to get what you wanted! We appreciate your positive feedback.
New bed. Happy customer.
Choosing new bed right through to delivery was easy. Staff very helpful and knowledgeable. Plenty of communication and updates. Phoned before arrival. Very happy.
February 13, 2026
Reply from Bensons For Beds - Kilmarnock655
We're so happy choosing a new bed and the delivery process was easy. It's great to hear our team was helpful and knowledgeable, and that you received plenty of updates. Thanks!
Reply from Bensons For Beds - Kilmarnock655
We're so happy you are loving your new bed and getting the best sleep ever! It's great to know our staff were very friendly.
- Jessica at Team Bensons
Driver john welsh and porter were very…
Driver john welsh and porter were very well mannered and helpful it was a pleasure having them deliver our bed well done to them both
February 6, 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear that our delivery team was well-mannered and helpful during your bed delivery; we appreciate your positive feedback!
Looks like good quality items at reasonable price.
Had to wait a wee while for someone to attend to us, and the shop wasn't busy,hence the 4 stars. The staff member was helpful and informative. We are happy with the deal we got.
February 2, 2026
Reply from Bensons For Beds - Kilmarnock655
Thank you for your review! We’re sorry you had a bit of a wait to be seen, especially when the store wasn’t busy — your feedback is really helpful. We’re glad to hear that once attended to, the service was helpful and informative, and that you’re happy with the deal you received. We really appreciate you sharing your experience,
Megan at Customer Care
Paul who works in the Kilmarnock branch…
Paul who works in the Kilmarnock branch was excellent. He was very patient with me and listened and helped me get what I was looking for.
January 29, 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thank you so much for your lovely feedback Courtney! 😊 We’re delighted to hear Paul in our Kilmarnock store gave you such patient, helpful support and helped you find exactly what you needed. We really appreciate you choosing us,
Megan at Customer Care
Time for a new mattress!
Large range of beds. Very knowledgeable staff. Good simulator to assess desired degree of firmness of mattress. Good good price in the sale. Delivered exactly when Benson said it would be. A good experience overall.
January 26, 2026
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear you found a large range of beds and knowledgeable staff. It's great that the simulator helped assess mattress firmness and that delivery was on time. We appreciate your positive feedback,
Megan at Customer Care
Darren was great in store and so was…
Darren was great in store and so was the delivery driver
January 24, 2026
Reply from Bensons For Beds - Kilmarnock655
We're so happy to hear that you had a great in-store experience and that the delivery service was also excellent! Thanks for your positive feedback.
Fantastic customer service
Fantastic customer service from phone back to the in store sales team member Dev. He was so patient, helpful and kind. Now just awaiting delivery.
January 16, 2026
Reply from Bensons For Beds - Kilmarnock655
We appreciate your feedback! We're happy to hear that you received fantastic customer service and that our sales team member was patient, helpful, and kind. We hope you enjoy your delivery!
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