Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy. The whole process fr... See more
Company replied
Location
Switch locationUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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See what reviewers are saying
The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... See more
Company replied
Went into Bensons looking for a replacement bed, Casey popped over and gave some helpful advice, showed us other recommendations. No sales pressure at all. We went away and came back two more times, a... See more
Company replied
Decided to replace our mattress which was long overdue. Visited Bensons and got great instore service. No pressure in making a choice. Loads of updates on progress and in particular the day of deli... See more
Company replied
Company details
About Bensons For Beds - Lincoln602
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, United Kingdom
- 1522535143
4.9
Excellent
669 reviews
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Good sleep
The mattress is very good support, I am having good sleep from the day it arrived.
September 5, 2026
May use AI-assist with repliesRead more
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Reply from Bensons For Beds - Lincoln602
Hi Georgina,
Thank you for your lovely feedback! 😊 We're delighted to hear that our team was helpful and gave you the space to make the right decision without any pressure. We believe choosing a bed or mattress should be a relaxed experience, and it's great to know you felt supported throughout your visit.
Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
A good,knowledgeable salesman and good…
A good,knowledgeable salesman and good delivery on time. Thank you.
August 30, 2026
Great service from beginning to end.
Great customer service in the shop to find the right mattress. Delivery was on time and delivery men were polite and respectful.
August 30, 2026
Good range of mattresses
Shop had a good range of mattresses all clearly marked with information.
Sale was on with a good reduction.
Sales staff were helpful and polite.
August 30, 2026
Reply from Bensons For Beds - Lincoln602
Hello,
Thank you for your lovely review! 😊 We're delighted to hear you found a great range of mattresses to choose from, with clear information to help you make the right decision. It's also wonderful to know you were able to take advantage of our sale and that our team provided helpful and polite service. Thank you for choosing us, and we hope you enjoy your new mattress,
Megan | Customer Care Specialist
Helpful staff and constant updates made…
Helpful staff and constant updates made purchasing a new mattress a
Pleasurable experience
August 24, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for your lovely review! 😊 We're delighted to hear that our helpful staff and regular updates made purchasing your new mattress such a pleasurable experience. Keeping our customers informed and supported every step of the way is something we take great pride in. We hope it brings you lots of comfort and smiles,
Megan | Customer Care Specialist
From purchase to delivery Bensons could…
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
August 22, 2026
Reply from Bensons For Beds - Lincoln602
Hey Derek,
Thank you for your fantastic feedback! 😊 From clicking buy to waving goodbye to our delivery team, it sounds like everything went exactly to plan! 🚚🛏️
We're delighted to hear that you were kept updated every step of the way and that our delivery team arrived on time, ready with friendly smiles and efficient service. First-class experiences are what we aim for, so it's wonderful to know we hit the mark.
Thanks for choosing us, and enjoy putting your feet up on your new bed,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear you received excellent service throughout your experience, from your visit to the shop all the way through to delivery. Thank you for your positive feedback!
Team Bensons
Really pleased with my experience with…
Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy.
The whole process from choosing the bed through to ordering and delivery was smooth and straightforward. The quality of the bed is excellent and we’re really happy with our purchase.
Great service, great product and a company I’d happily recommend to others. Thank you, Bensons for Beds!
August 10, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were friendly, helpful, and knowledgeable, making your bed choice easy. We're thrilled that the entire process, from choosing to delivery, was smooth and straightforward, and that you're happy with the excellent quality of your new bed.
Team Bensons
Prompt and timed delivery very helpful…
Prompt and timed delivery very helpful when working
August 16, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that our prompt and timed delivery was very helpful for you. Thank you for your positive feedback!
Team Bensons
Salesman was really helpful
Salesman was really helpful. Good value for money. No complaints!
August 16, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that our salesperson was helpful and that you found great value in your purchase. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that your purchase was quick and easy, and that your delivery went smoothly. Thank you for your positive feedback!
Team Bensons
Great service
Great service, gorgeous bed and prompt delivery. Five stars all around.
August 15, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for your wonderful review! We're so pleased to hear that you received great service, that your bed is gorgeous, and that your delivery was prompt.
Team Bensons
very help and knowlegeable in advising…
very help and knowlegeable in advising which mattress would be best for us.
thank you
July 24, 2026
Reply from Bensons For Beds - Lincoln602
We're so glad we could assist you in finding the perfect mattress. We appreciate your kind words!
Team Bensons
All went smoothly from time of buying…
All went smoothly from time of buying in Lincoln store, to delivery and fitting at home - all staff, polite and professional
August 14, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that everything went smoothly from your purchase in our Lincoln store to the delivery and fitting at your home. It's wonderful that all our staff were polite and professional.
Team Bensons
No pressure
No pressure, went in twice once to see if they had what bed we wanted, and to cost the bed and mattress, went away looked around other shops and then went back and worked out a deal with Casey, including recycling the bed we are replacing
August 8, 2026
Reply from Bensons For Beds - Lincoln602
Hey Derek,
Thank you for your wonderful review! 😊 We're delighted to hear that you enjoyed a relaxed, no-pressure experience while finding the right bed and mattress. It's great to know that Casey was able to help you explore your options, work out a deal that suited you, and arrange recycling of your old bed too. Thank you for choosing Bensons for Beds, and we hope you enjoy your new bed for many comfortable nights ahead,
Megan | Customer Care Specialist
The experience in the shop was good
The experience in the shop was good, the delivery was an awful experuence. Rude foul mouthed delery men that shouldnt be allowed in customers homes. They spoilt the whole experience
August 10, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for taking the time to provide your feedback. I am very sorry to hear about your negative experience with our delivery service. Please be assured that I will pass your comments on to the relevant team for internal review.
Thank you for your review - Lauryn at Customer Care.
I had a great experience with Bensons…
I had a great experience with Bensons for Beds from start to finish .The customer service was excellent 😊 the mattress is fantastic 🤩 and the delivery service was perfect. The delivery team was friendly, professional and carried the heavy mattress upstairs with care .Everything went smoothly and I’m very happy with my purchase I would definitely recommend Bensons for Beds.
July 22, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear you had such a great experience from start to finish! It's wonderful that our customer service was excellent, you love your new mattress, and our delivery team was friendly, professional, and careful. We're thrilled everything went smoothly and you're happy with your purchase.
Team Bensons
Excellent purchase
Excellent product and very comfortable. Happy customers. Highly recommend.
July 28, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear you found our product excellent and very comfortable! It's wonderful to know you're happy customers. Thank you for your high recommendation!
Team Bensons
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