Bensons For Beds - Lincoln602 Reviews 

644
TrustScore 5 out of 5

4.9

Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB


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Rated 5 out of 5 stars

I felt very comfortable with the sale staff whom displayed good knowledge of the product I was seeking to purchase - therefore it was a smooth sales transaction. The delivery service was excellent wh... See more

Company replied

Rated 5 out of 5 stars

After trying out my new bed and mattress,Slumberland Air 3.0 for a while, I found the mattress was not right for me. I contacted Bensons Lincoln to ask about my right to exchange it and my request wa... See more

Company replied

Rated 5 out of 5 stars

Great customer service from the moment we walked into store until we had our bed and mattress delivered last week. Am very confident that the after care will also be good.

Company replied

Rated 5 out of 5 stars

The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Lincoln602

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, United Kingdom

  • 1522535143

4.9

Excellent

TrustScore 5 out of 5

644 reviews

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4.9

All reviews

(644)

25,112 reviews in the last 12 months

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Rated 5 out of 5 stars

A VERY WELL PACKAGED SALE - A SMOOTH TRANSACTION.

I felt very comfortable with the sale staff whom displayed good knowledge of the product I was seeking to purchase - therefore it was a smooth sales transaction. The delivery service was excellent which run to a well managed timetable and the delivery staff
were very good - overall a well packaged sale.

July 19, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear you felt comfortable with our sales staff and that they displayed good knowledge of the product you were seeking. It's wonderful that this led to a smooth sales transaction. We're also delighted that our delivery service was excellent and ran to a well-managed timetable with very good delivery staff. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Great customer service from the moment…

Great customer service from the moment we walked into store until we had our bed and mattress delivered last week. Am very confident that the after care will also be good.

July 11, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear you received great customer service from the moment you walked into our store until your bed and mattress were delivered. It's wonderful that you're confident in our aftercare too!

Rated 5 out of 5 stars

Just such a nice experience

Just such a nice experience from the Point of sale with in shop staff at Lincoln branch, they just let us wander and view their stock of beds ,” no pressure selling at all”the Old school , Great all round right through to delivery.So Landlady sorry! Wife is definitely happy. Cheers all Mr & Mrs N Newark Notts.

February 20, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear you had such a nice experience with us! It's wonderful that our in-store team allowed you to browse without any pressure, and that the entire process, right through to delivery, was great. We're delighted your wife is happy!

Rated 5 out of 5 stars

Mattress Exchange

After trying out my new bed and mattress,Slumberland Air 3.0 for a while, I found the mattress was not right for me. I contacted Bensons Lincoln to ask about my right to exchange it and my request was dealt with straight away. Within a few weeks my new mattress arrived and the other taken away on the same day. Hassle free exchange. Excellent service from David and Casey at Bensons for Beds Lincoln

July 6, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear that your mattress exchange was a hassle-free experience! It's wonderful that our team was able to assist you promptly and ensure your new mattress arrived smoothly.

Rated 5 out of 5 stars

Great service from start to finish

Great choice of products, really helpful sales team and great delivery service. Really pleased with the overall experience and can definitely recommend Bensons. 5 stars 🌟

July 9, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear you enjoyed our wide choice of products and that our sales team was really helpful. It's wonderful that you were happy with our delivery service and overall experience!

Rated 5 out of 5 stars

Pleased with everything from purchasing…

Pleased with everything from purchasing to delivery and setting up the bed Casey in the Lincoln shop was very helpful and polite as were Wojciech and Brian when they delivered the bed.

July 5, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear that your experience, from purchasing to delivery and setup, was excellent. It's wonderful that our team members were so helpful and polite!

Team Bensons

Rated 5 out of 5 stars

Simple and pleasant

Joe from the Lincoln store was friendly and very efficient at helping me find the right mattress as soon as I walked in and he made sure I knew all of my options. The whole process was very simple and a pleasant experience :) I also really appreciate the optional paid service of taking your old mattress away for you when they deliver the new one, really useful and worth it for me.

May 30, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear about your excellent experience at our Lincoln store! It's wonderful that our team member was friendly and efficient in helping you find the right mattress and that the process was simple and pleasant. We're also glad you found the old mattress removal service useful.

Rated 5 out of 5 stars

Perfect Service

From help in the show room through to assembly in our bedroom, everything was perfect.

July 2, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear that your experience, from the showroom to the assembly in your bedroom, was perfect! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Staff were great during the store visit…

Staff were great during the store visit and this was followed by a timely and efficient delivery service.

July 3, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased you received great service during your store visit and that your delivery was timely and efficient. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Good efficient service

Good efficient service
Kept informed
Lovely sales lady in Lincoln

June 25, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear you received efficient service and were kept well-informed. It's wonderful that our sales lady in Lincoln made such a positive impression!

Team Bensons

Rated 5 out of 5 stars
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Reply from Bensons For Beds - Lincoln602

Thank you for your kind words! We are so pleased to hear you found our service friendly and efficient. We truly appreciate your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Great experience

Great experience, sales people were very laid back! I came back 4 times and spent over an hour making sure I'd got the right mattress for my needs after my last purchase was too hard. Great job peeps!

March 23, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased you had a great experience and that our sales team was laid back and helpful. It's wonderful that you took your time to find the perfect mattress for your needs.

Team Bensons

Rated 5 out of 5 stars

Good experience throughout

Everyone was helpful from start to finish, both in store and on delivery. No pushy sales techniques. Easy to manage my order online when delaying delivery for our new house. Bed delivery was seamless, they took care to protect my carpets and not cause damage. Put bed together well and gave a talk through of the bed. No complaints at all. Sturdy solid bed, mattress is delicious, I sleep like a baby and no longer have back pain

June 5, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased to hear about your excellent experience, from the helpful service in-store to the seamless delivery. It's wonderful that our team took such care and that you're now enjoying a comfortable night's sleep without back pain. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Great service

The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice and less friendly. So we went back to Bensons (Lincoln) and bought a well made mattress plus 6 memory film pillows, that lady will go far, On delivery the two blokes were polite and friendly and put the shoe socks things on which was nice

June 27, 2026
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Reply from Bensons For Beds - Lincoln602

We're delighted to hear about your positive experience at our Lincoln store! It's wonderful that our colleague's politeness and knowledge helped you find the perfect mattress and pillows. We're also glad to know our delivery team was friendly and considerate.

Team Bensons

Rated 5 out of 5 stars

Quality Bed and Service

Delivered on time, old bed taken away. I built myself, great instructions, no problems.

June 27, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased your delivery was on time and that you found the instructions clear for assembling your new bed! Thank you for your kind feedback.

Team Bensons

Rated 5 out of 5 stars

Matress/shop review

Great service from buying the mattress,to receiving it,was really good service. The member of staff who helped us to pick the right mattress,was excellent at his job. He didn't try to over sell other products,as we said that we just wanted the mattress.
We did have it delivered. The delivery went well. The driver rang to say he was on his way.
We didn't realise though,the company charge for delivery,we only realised this when we was checking the order. Everything else is great. The mattress is so comfortable. We've had really good nights sleeping on it.

June 27, 2026
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Reply from Bensons For Beds - Lincoln602

We are delighted to hear you received such great service from our team, who helped you find the perfect mattress without overselling. It's wonderful that you are now enjoying comfortable nights of sleep. We appreciate your feedback regarding the delivery charge.

Team Bensons

Rated 5 out of 5 stars

Sales person was very friendly a…

Sales person was very friendly and helpful. Was efficient and knowledgeable.

June 24, 2026
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Reply from Bensons For Beds - Lincoln602

We're so pleased our team provided a friendly, helpful, and knowledgeable experience. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Good service

Good service

June 22, 2026
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Reply from Bensons For Beds - Lincoln602

We are so glad to hear you had such good service.

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