Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy. The whole process fr... See more
Company replied
Location
Switch locationUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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Shop had a good range of mattresses all clearly marked with information. Sale was on with a good reduction. Sales staff were helpful and polite.
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... See more
Company replied
Company details
About Bensons For Beds - Lincoln602
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, United Kingdom
- 1522535143
4.8
Excellent
663 reviews
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Great service and good advice.
Great service and good advice.
Mattress delivered on the day promised and within in the two hour window.
Delivery guys friendly and efficient
May 4, 2026
Reply from Bensons For Beds - Lincoln602
We appreciate you sharing your positive experience! We're so glad you received great service and advice, and that the mattress was delivered as promised by a friendly and efficient team.
Team Bensons
Top Experience
Great service from walking in the Lincoln store to delivery. Knowledgeable staff, superb product!
May 4, 2026
Reply from Bensons For Beds - Lincoln602
We're delighted you had a great experience from our Lincoln store to delivery! It's wonderful to hear you found our staff knowledgeable and loved the product!
Team Bensons
Excellent Service
The chap in the shop was great. He was there to offer advice but not pushy.
The delivery drivers were excellent. Very friendly, professional and polite.
April 18, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for the great review! 😊 We’re really pleased to hear our in‑store team struck the right balance with helpful, no‑pressure advice, and that our delivery drivers impressed with their friendly and professional service. We’ll be sure to pass this on — thanks again for choosing us! 🌟
Delivery drivers was the best .
Delivery drivers was the best . The team to build the wardrobe was also good.
April 23, 2026
Reply from Bensons For Beds - Lincoln602
Thank you! 😊 We’re delighted to hear the delivery drivers were the best and that the wardrobe build team also did a great job. Enjoy your new furniture and thanks again,
Megan | Customer Care Specialist💜
Great product and excellent service
February 15, 2026
Reply from Bensons For Beds - Lincoln602
Much appreciated—great products and excellent service are what we aim for!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Good sales person who really knew his…
Good sales person who really knew his job and what we were looking for. excellent delivery service, nothing too much trouble for the delivery guys well done bensons beds
April 20, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for the great review! We’re delighted our salesperson understood exactly what you were looking for, and that our delivery team went the extra mile. We’ll be sure to pass on your kind words—thank you for choosing us,
Megan | Customer Care Specialist😊
Excellent service from start to finish.
April 20, 2026
Reply from Bensons For Beds - Lincoln602
Thank you! We’re delighted you received excellent service from start to finish 😊
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist💤
Reply from Bensons For Beds - Lincoln602
Thanks so much — we’re pleased you had such a positive experience,
Megan | Customer Care Specialist
Excellent service
April 17, 2026
Reply from Bensons For Beds - Lincoln602
Thank you! We’re so pleased you experienced excellent service.
Thank you for your positive review - Lauryn at Customer Care 💜
We walked in not 100% sure what we…
We walked in not 100% sure what we wanted but a rough idea, Joe was wonderful. Very informative and helpful, never pushy but helped us make a desicion that was right for us with a good price.
April 13, 2026
Reply from Bensons For Beds - Lincoln602
Really appreciate your review! It’s great to hear Joe’s friendly, no‑pressure approach helped you find exactly what you were looking for.
We hope to welcome you back,
Megan | Customer Care Specialist💜
Jamie at the Lincoln store was very…
Jamie at the Lincoln store was very informative and helped us in choosing the correct mattress, base and even pillows.
April 12, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for your kind words! Jamie at our Lincoln store always goes the extra mile, and we’re delighted they helped you find the right setup. Enjoy your new sleep essentials,
Megan | Customer Care Specialist😊
Very helpful and good deal!
The sales rep looking after us was incredibly helpful - suggesting suitable options for us and giving advice on the deals available.
He did everything he could to get us the right bed and the right deal.
April 6, 2026
Reply from Bensons For Beds - Lincoln602
We're so glad to hear that our sales representative was incredibly helpful in finding the right bed and deal for you. Thank you for acknowledging their advice and support!
Reply from Bensons For Beds - Lincoln602
Thank you! 😊 We’re delighted to hear everything from the shop through to delivery was handled in a polite and friendly way. We really appreciate your feedback,
Megan | Customer Care Specialist⭐
Store staff exceptional
Store staff exceptional. Delivered with care. Good communication. Thank you
March 29, 2026
Reply from Bensons For Beds - Lincoln602
Thank you! 😊 We’re delighted to hear our store team were exceptional, delivery was handled with care, and communication was spot on. We really appreciate your kind words,
Megan | Customer Care Specialist ⭐
Very good all round
Helpful, polite members of the team. Took packaging away after building the bed.
Quick and efficient, explained after care of the mattress.
Delivered on time as promised.
December 28, 2025
Reply from Bensons For Beds - Lincoln602
Thank you for the great feedback! We’re glad our helpful, polite team made everything quick and efficient — from tidy assembly to clear aftercare advice — all delivered right on time. Enjoy your new bed,
Megan | Customer Care Specialist✨
Had a great experience buying a bed and…
Had a great experience buying a bed and Casey at your Lincoln store was very helpful. Thankyou
March 31, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for the great feedback! We’re so glad you had a fantastic experience at our Lincoln store and that Casey could help you find the perfect bed. Enjoy every peaceful nights sleep
Megan | Customer Care Specialist🛏️✨
Andrew at Lincoln branch and delivery team.
Andrew at Lincoln branch, polite and very helpful. Delivery team Brandon Luke and Kieran polite, helpful and efficient. Good experience, thank you.
March 26, 2026
Reply from Bensons For Beds - Lincoln602
Thank you Wendy! Wonderful to hear Andrew at the Lincoln branch was so polite and helpful, and that Brandon, Luke, and Kieran delivered with efficiency and care. We’re delighted you had such a good experience with us,
Megan at Customer Care😊
Was contacted via a phone call with…
Was contacted via a phone call with eta. Delivery men were friendly, respectful of the property and fully explained how to care for the new mattress. Good service all round. Would definitely recommend.
March 23, 2026
Reply from Bensons For Beds - Lincoln602
Thanks for the great review Sue! So glad the delivery team kept you updated, were friendly and respectful, and made sure you knew exactly how to care for your new mattress. Wonderful to hear you’d recommend us- This means the world to us,
Megan at Customer Care💜
Great experience
Great advice, super product, delivered on time and efficient. What's not to like?
March 23, 2026
Reply from Bensons For Beds - Lincoln602
Thanks for the brilliant review Peter! Great advice, a top‑notch product, and on‑time delivery — sounds like a win all round!
We wish you many nights of peaceful sleep,
Megan at Customer Care🌟
Reply from Bensons For Beds - Lincoln602
Thank you for your lovely feedback Roberta! We’re delighted to hear David was helpful, polite, and knowledgeable without being pushy. We really appreciate you taking the time to share your experience,
Megan at Customer Care😊✨
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