Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy. The whole process fr... See more
Company replied
Location
Switch locationUnit 4 Valentine Retail Park, Tritton Road, LN6 7BH Lincoln, Lincolnshire, GB
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See what reviewers are saying
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice... See more
Company replied
Went into Bensons looking for a replacement bed, Casey popped over and gave some helpful advice, showed us other recommendations. No sales pressure at all. We went away and came back two more times, a... See more
Company replied
Company details
About Bensons For Beds - Lincoln602
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, United Kingdom
- 1522535143
4.8
Excellent
663 reviews
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Mattress Exchange
After trying out my new bed and mattress,Slumberland Air 3.0 for a while, I found the mattress was not right for me. I contacted Bensons Lincoln to ask about my right to exchange it and my request was dealt with straight away. Within a few weeks my new mattress arrived and the other taken away on the same day. Hassle free exchange. Excellent service from David and Casey at Bensons for Beds Lincoln
July 6, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that your mattress exchange was a hassle-free experience! It's wonderful that our team was able to assist you promptly and ensure your new mattress arrived smoothly.
Fantastic customer care
July 12, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for sharing your positive experience.
Great service from start to finish
Great choice of products, really helpful sales team and great delivery service. Really pleased with the overall experience and can definitely recommend Bensons. 5 stars 🌟
July 9, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear you enjoyed our wide choice of products and that our sales team was really helpful. It's wonderful that you were happy with our delivery service and overall experience!
Pleased with everything from purchasing…
Pleased with everything from purchasing to delivery and setting up the bed Casey in the Lincoln shop was very helpful and polite as were Wojciech and Brian when they delivered the bed.
July 5, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that your experience, from purchasing to delivery and setup, was excellent. It's wonderful that our team members were so helpful and polite!
Team Bensons
Simple and pleasant
Joe from the Lincoln store was friendly and very efficient at helping me find the right mattress as soon as I walked in and he made sure I knew all of my options. The whole process was very simple and a pleasant experience :) I also really appreciate the optional paid service of taking your old mattress away for you when they deliver the new one, really useful and worth it for me.
May 30, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear about your excellent experience at our Lincoln store! It's wonderful that our team member was friendly and efficient in helping you find the right mattress and that the process was simple and pleasant. We're also glad you found the old mattress removal service useful.
Perfect Service
From help in the show room through to assembly in our bedroom, everything was perfect.
July 2, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear that your experience, from the showroom to the assembly in your bedroom, was perfect! Thank you for your wonderful feedback.
Staff were great during the store visit…
Staff were great during the store visit and this was followed by a timely and efficient delivery service.
July 3, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased you received great service during your store visit and that your delivery was timely and efficient. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear you received efficient service and were kept well-informed. It's wonderful that our sales lady in Lincoln made such a positive impression!
Team Bensons
Friendly and efficient service
June 30, 2026
Reply from Bensons For Beds - Lincoln602
Thank you for your kind words! We are so pleased to hear you found our service friendly and efficient. We truly appreciate your positive feedback!
Team Bensons
Great experience
Great experience, sales people were very laid back! I came back 4 times and spent over an hour making sure I'd got the right mattress for my needs after my last purchase was too hard. Great job peeps!
March 23, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased you had a great experience and that our sales team was laid back and helpful. It's wonderful that you took your time to find the perfect mattress for your needs.
Team Bensons
Good experience throughout
Everyone was helpful from start to finish, both in store and on delivery. No pushy sales techniques. Easy to manage my order online when delaying delivery for our new house. Bed delivery was seamless, they took care to protect my carpets and not cause damage. Put bed together well and gave a talk through of the bed. No complaints at all. Sturdy solid bed, mattress is delicious, I sleep like a baby and no longer have back pain
June 5, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased to hear about your excellent experience, from the helpful service in-store to the seamless delivery. It's wonderful that our team took such care and that you're now enjoying a comfortable night's sleep without back pain. Thank you for your kind words!
Team Bensons
Great service
The lady in the show room was young but very polite and knowledgeable and showed us a lot of mattresses. We mulled it over and decided to nip next door to another competitor the lady was not as nice and less friendly. So we went back to Bensons (Lincoln) and bought a well made mattress plus 6 memory film pillows, that lady will go far, On delivery the two blokes were polite and friendly and put the shoe socks things on which was nice
June 27, 2026
Reply from Bensons For Beds - Lincoln602
We're delighted to hear about your positive experience at our Lincoln store! It's wonderful that our colleague's politeness and knowledge helped you find the perfect mattress and pillows. We're also glad to know our delivery team was friendly and considerate.
Team Bensons
Quality Bed and Service
Delivered on time, old bed taken away. I built myself, great instructions, no problems.
June 27, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased your delivery was on time and that you found the instructions clear for assembling your new bed! Thank you for your kind feedback.
Team Bensons
Matress/shop review
Great service from buying the mattress,to receiving it,was really good service. The member of staff who helped us to pick the right mattress,was excellent at his job. He didn't try to over sell other products,as we said that we just wanted the mattress.
We did have it delivered. The delivery went well. The driver rang to say he was on his way.
We didn't realise though,the company charge for delivery,we only realised this when we was checking the order. Everything else is great. The mattress is so comfortable. We've had really good nights sleeping on it.
June 27, 2026
Reply from Bensons For Beds - Lincoln602
We are delighted to hear you received such great service from our team, who helped you find the perfect mattress without overselling. It's wonderful that you are now enjoying comfortable nights of sleep. We appreciate your feedback regarding the delivery charge.
Team Bensons
Sales person was very friendly a…
Sales person was very friendly and helpful. Was efficient and knowledgeable.
June 24, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased our team provided a friendly, helpful, and knowledgeable experience. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Lincoln602
We are so glad to hear you had such good service.
Very professional and friendly service. Jemma had great knowledge snd within an hour we had chosen our mattress, arranged delivery and recycle old one. Fully recommend Bensons!
Totally happy with excellent service. Jemma was profession, polite and very friendly. She is an asset to Bensons. We will be back next year to buy a new bed! Many thanks, A and A.
June 16, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased you had such excellent service and found our team member professional and friendly. We appreciate your kind words!
Team Bensons
Reply from Bensons For Beds - Lincoln602
We appreciate your kind words. We are glad we could help.
Team Bensons
I walked in the store at Lincoln
I walked in the store at Lincoln, noticed what I wanted to check. They said what we was looking for any point me in the right direction. In a matter of 15 minutes. I ordered what I went in there for and it was delivered on time. Absolutely brilliant. Well done Bensons
June 7, 2026
Reply from Bensons For Beds - Lincoln602
We're so happy to hear about your brilliant experience at our Lincoln store! We're glad our team could quickly assist you in finding exactly what you needed and that your order was delivered on time. Thank you for your wonderful feedback.
Team Bensons
Excellent product
Excellent product, good customer service from shop staff to delivery guys.
Quality product, packed exceptionally well, instructions easy to follow. We would definitely purchase from company again.
June 7, 2026
Reply from Bensons For Beds - Lincoln602
We're so pleased you found our product excellent and our team, from shop to delivery, provided great service. Thank you for your kind words!
Team Bensons
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