The sales person in the shop was very helpful and not trying to push expensive ones over cheaper ones. He clearly explained the different types of mattresses, gave time to think it through. Arranged... See more
Company replied
Location
Switch locationUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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Salesperson had good knowledge of products. Delivery was on time and the drivers were polite and tidy. The bed and mattress were of excellent quality. Very good experience .
We went into Bensons knowing the type of bed we wanted. Victoria showed us all that were available and explained the differences between them. We were given information on the costs of extra services... See more
Company replied
The experience at the store in Llandudno was excellent . Jason the salesman was excellent . With a few days before delivery I needed to check how the headboard would be attached. Jason obliged and I... See more
Company replied
Company details
About Bensons For Beds - Llandudno226
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, United Kingdom
- 1492874821
4.9
Excellent
459 reviews
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We’re from Accrington
Easy transaction from the Scottish chap in the Llandudno showroom to the Accrington based delivery duo.
February 24, 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your feedback! 😊 We’re delighted to hear everything went smoothly—from the helpful service in the Llandudno showroom right through to the Accrington delivery team. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Great service and Craig was extremely…
Great service and Craig was extremely helpful and knowledgeable!! Great asset to the company and the store in Llandudno
March 31, 2026
Reply from Bensons For Beds - Llandudno226
Thank you for the great feedback! We’re thrilled to hear Craig was so helpful and knowledgeable — a real asset to our Llandudno store. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
Thank you the services
Thank you the service , contact and delivery was easy and faltlessl
March 26, 2026
Reply from Bensons For Beds - Llandudno226
Really appreciate your review. It’s wonderful to hear the whole process was seamless from start to finish.
Wishing you all the best until next time,
Megan | Customer Care Specialist
Happy with purchase and advice provided…
Happy with purchase and advice provided by Llandudno staff.
March 22, 2026
Reply from Bensons For Beds - Llandudno226
Thank you so much for giving us 5 stars Robyn! We’re really glad to hear you’re happy with your purchase and the advice provided by the Llandudno team. We truly appreciate your feedback,
Megan at Customer Care!💜
The lady who advised on the mattress in…
The lady who advised on the mattress in store. Explained about delivery, aftercare and the 49 nights policy were superb. The delivery drivers were also polite and knowledgeable.
March 20, 2026
Reply from Bensons For Beds - Llandudno226
Thanks for the great review Ms Preston! So glad our in‑store expert could guide you through everything — from mattress know‑how to delivery and aftercare. We hope you love your new bed,
Megan at Customer Care😊
Helpful and friendly staff both in shop…
Helpful and friendly staff both in shop and delivery team.
March 11, 2026
Reply from Bensons For Beds - Llandudno226
We’re so glad to hear our staff were helpful and friendly both in the shop and during delivery. Really appreciate your feedback,
Megan at Customer Care💜
From ordering to installation it was great.
From ordering to installation it was a smooth, pleasant experience.
The salesman in store was helpful without being pushy.
The day of delivery, I had a phone call from the delivery men to say they were on the way and roughly what time they'd be with me.
They installed the bed where I wanted and took all the packaging away. I couldn't have asked for a better service and would thoroughly recommend.
February 19, 2026
Reply from Bensons For Beds - Llandudno226
So happy to hear everything went smoothly from order to installation! 🙌 Our team aims for helpful, not pushy — and it’s great to know the delivery crew nailed the timing, setup, and clean‑up too. Thanks for the wonderful recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Llandudno226
Amazing review Ellie— we love to hear it! 🚚✨ Thanks for making our day,
Megan at Customer Care
Excellent customer service
Excellent customer service in store, friendly helpful staff. Good communication throughout with emails and texts arranging delivery.
Delivery on time and again friendly and helpful staff.
March 8, 2026
Reply from Bensons For Beds - Llandudno226
Yvonne,
We appreciate your wonderful feedback! We're so pleased to hear you received excellent customer service in our store from our friendly, helpful staff. It's great to know our communication regarding delivery was good, and that the delivery staff were friendly and helpful.
Team Bensons
Great purchasing experience
Very helpful staff, especially Dawn in the Llandudno store. Great service and communication. Everything was made easy for me. Plus love the bed I bought. Good assembly service, quick and efficient. Overall a very good experience and would recommend.
February 26, 2026
Reply from Bensons For Beds - Llandudno226
Darryl Smith,
We appreciate your positive feedback! It's great to know our team offered such helpful service and communication, making everything easy. We're so glad you love your new bed and found the assembly quick and efficient.
Team Bensons
Excellent choice of beds/mattresses toSuit every budget
The assistant was very helpful and help me select the right choice of bed and mattress.
February 28, 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your feedback — we’re really glad to hear the assistant was very helpful and guided you to the right bed and mattress,
Megan at Customer Care!
Listening to what our requirements…
Listening to what our requirements were.
Relaxed approach and flexible when we were looking for different bed configurations.
February 25, 2026
Reply from Bensons For Beds - Llandudno226
We're happy to hear that our team listened to your needs and provided flexibility with the bed configurations. Thank you for your positive feedback; we appreciate it.
Team Bensons
Sleepwell & Relax
That everything went as it should, from shopping in store to delivery Great experience & good to find these days
February 25, 2026
Unprompted review
Reply from Bensons For Beds - Llandudno226
So glad everything went smoothly from shop to doorstep! Great experiences really are hard to find—thanks for sharing yours,
Megan at Customer Care 😊
Reply from Bensons For Beds - Llandudno226
Thanks for the lovely review Kaye! Delighted our staff could be so helpful and friendly during your visit.
Thanks again for your support—it means a lot!
Megan at Customer Care⭐
Good personal service
February 22, 2026
Reply from Bensons For Beds - Llandudno226
We’re really pleased to hear you enjoyed the personal service. We appreciate your feedback!
Megan at Customer Care😊
Exceptional salesperson and fabulous bed
February 22, 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your fantastic review Mr and Mrs Dixon! 😊 We’re thrilled to hear you had an exceptional experience with our salesperson and that you’re loving your new bed. Enjoy every comfortable night,
Megan at Customer Care
The sales process was lengthy but…
The sales process was lengthy but thorough and proved to be essential. Communication while waiting for delivery was very good. Delivery was excellent, again communication from driver kept me informed. Delivery of single mattress was up two flights of stairs but was not a problem for them. Advice on care from them before they left was also useful.
February 22, 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your detailed feedback Elaine! We’re pleased to hear that although the sales process was lengthy, it was thorough and ultimately essential in helping you choose the right product. It’s great to know communication throughout your wait for delivery was very good.
We hope to welcome you back soon!
Megan at Customer Care
Helpful service in the shop
Helpful service in the shop. Frequent updates on progress of delivery. Good product. Overall a sound experience.
February 14, 2026
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing your feedback. We're happy to hear that you received helpful service, frequent updates, and a good product, resulting in a sound experience. Thank you for your positive review – Lauryn at Customer Care 💜
Very professional and efficient
Very professional and efficient. Kept informed of our order status throughout.
February 13, 2026
Reply from Bensons For Beds - Llandudno226
We appreciate your positive feedback! We're so happy to hear that you found our team professional and efficient, and that we kept you informed. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful staff
Bought mattress from Bensons but wasn’t happy with it as problems with my back so went back to shop before the 40 day trial finished, the lady assistant was very helpful and we talked through and tried a lot of different mattresses she didn’t rush me or anything so ‘no pressure’ and hopefully I have the perfect mattress now to early to say yet and the delivery and collection were brilliant no hassle at all. Thank you
February 12, 2026
Reply from Bensons For Beds - Llandudno226
We're happy to hear that the assistant was helpful and didn't rush you while choosing a new mattress. It's great to know that the delivery and collection were brilliant and hassle-free. Thank you!
Stewart - Bensons Team
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