The sales person in the shop was very helpful and not trying to push expensive ones over cheaper ones. He clearly explained the different types of mattresses, gave time to think it through. Arranged... See more
Company replied
Location
Switch locationUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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Salesperson had good knowledge of products. Delivery was on time and the drivers were polite and tidy. The bed and mattress were of excellent quality. Very good experience .
We went into Bensons knowing the type of bed we wanted. Victoria showed us all that were available and explained the differences between them. We were given information on the costs of extra services... See more
Company replied
The experience at the store in Llandudno was excellent . Jason the salesman was excellent . With a few days before delivery I needed to check how the headboard would be attached. Jason obliged and I... See more
Company replied
Company details
About Bensons For Beds - Llandudno226
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, United Kingdom
- 1492874821
4.8
Excellent
461 reviews
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Highly recommend
From purchase to delivery, the staff have been excellent, pleasant, good advice. I cannot fault Bensons in any way. Very rare these days to receive such good service. Highly recommend
December 19, 2025
Unprompted review
Reply from Bensons For Beds - Llandudno226
We’re so happy to hear everything from purchase to delivery was excellent! Pleasant service, great advice, and a faultless experience are exactly what we aim for. Thank you for recommending us – it means so much! 💜 Thank you for your positive review – Lauryn at Customer Care
Friendly efficient process.
From the friendly, very helpful team instore, aiding us to find the right beds for our personal requirements , to the efficient, tidy work of the delivery team, we are very happy and impressed with the whole process from Bensons for beds. Very happy customers.
December 11, 2025
Unprompted review
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing your positive experience! We're happy to hear that our team helped you find the perfect beds and that the delivery was efficient and tidy.
Thank you, Team Bensons - Jess
Picking Simple
Jamie gave us in depth information on products which made our decision on picking our new mattress easy to make.
November 29, 2025
Reply from Bensons For Beds - Llandudno226
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Steph is wonderful
Steph helped me and my partner out so much when finding the perfect mattress for us despite having thrown her neck out
December 4, 2025
Reply from Bensons For Beds - Llandudno226
Thank you for sharing your experience! We’re so glad Steph was able to help you and your partner find the perfect mattress, even while powering through with a sore neck – that’s true dedication! We’ll make sure she sees your kind words. Wishing you both many nights of great sleep,
Megan at Customer Care
Reply from Bensons For Beds - Llandudno226
We appreciate you taking the time to share your positive experience with our service and delivery. We're so glad you're happy!
Assistance in shop was very good
Assistance in shop was very good . Helped us decide on bed and matresses
November 30, 2025
Reply from Bensons For Beds - Llandudno226
We're glad you received excellent assistance in choosing your new bed and mattresses. Thank you for sharing your positive experience!
Helpful
Looking for a bed & mattress for my brother who recently returned to uk. He actually liked the one I’d earmarked but needed to try several mattresses. Staff were very patient & helpful as I was persuading brother that getting the one he found most comfortable would be a good investment. Big sis is always right & I know he will appreciate a good night’s sleep when bed gets delivered.
November 23, 2025
Reply from Bensons For Beds - Llandudno226
We're happy to hear that our team was patient and helpful while you assisted your brother! We appreciate you sharing that he found a comfortable mattress, and we hope he enjoys his investment in better sleep.
The sales team gave an excellent…
The sales team gave an excellent experience and guidance with choosing the correct product.
November 25, 2025
Unprompted review
Reply from Bensons For Beds - Llandudno226
Thank you for your feedback! We’re delighted to hear that our sales team provided an excellent experience and guided you in choosing the right product. Your comments mean a lot to us and reflect the service we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Reply from Bensons For Beds - Llandudno226
Thank you for your feedback. We’re pleased to know you received good service. 💜 Thank you for your positive review – Lauryn at Customer Care.
Reply from Bensons For Beds - Llandudno226
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
Looking forward to welcoming you back soon,
Megan at Customer Care!
Very happy we went there
We popped into the shop after going to a rival big bed company. The difference was unbelievable in price and customer service. Dawn really listened to us and understood what we needed. There was no pushing us to things outside our price range, and they arranged for me to make a payment after payday with no fuss. Delivery was quickly arranged and they kept in touch over the phone via Dawn so that was a nice personal touch.
September 5, 2025
Reply from Bensons For Beds - Llandudno226
This is a fantastic review! Thank you for taking time to leave us some positive comments. We are thrilled that you love your new product and that you had great service while shopping with us Thank you, Anthea. - Team Bensons
Greet product and brilliant customer…
Greet product and brilliant customer service
November 6, 2025
Unprompted review
Reply from Bensons For Beds - Llandudno226
We’re delighted to hear you’re happy with the product and received brilliant customer service. Thank you for an amazing review Rob.– Lauryn at Customer Care 💜
Reply from Bensons For Beds - Llandudno226
Thank you so much for your 5 star review!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
Very experienced and helpful staff
November 2, 2025
Reply from Bensons For Beds - Llandudno226
We appreciate your positive feedback! We are so glad our experienced staff was helpful during your visit with us. Thank you,
Megan at Customer Care
Jason was absolutely brilliant
Jason was absolutely brilliant, got us to use the simulator machine to understand what preferences we have and advised us on what would suit best. He also updated me regularly with any price changes and what options we had available to us. Jason is a credit to the Llandudno team
October 27, 2025
Unprompted review
Reply from Bensons For Beds - Llandudno226
We're happy to hear that you enjoyed your experience. It's great to know the simulator helped you discover your preferences and that you were kept informed of all available options. Thank you for your positive feedback, it made our day!
Best Wishes,
Megan at Customer Care
Exceptional service
First Victoria and then Jason were great, spending time and showing patience and humour in order to find what we needed and organising a suitable delivery date. They made things much easier for us.
October 27, 2025
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing your positive experience! We're happy to hear that our team was patient, helpful, and accommodating while assisting you. Your feedback means a lot to us — thank you for choosing us,
Megan at Customer Care
Excellent service and good quality goods
October 24, 2025
Reply from Bensons For Beds - Llandudno226
We appreciate your kind review! We're happy you found our service excellent and our goods of good quality. Thank you for an amazing review – Lauryn at Customer Care 💜
Definitely shop at Bensons
Staff were so approachable, really nice I've already recommended Bensons Llandudno.
October 16, 2025
Reply from Bensons For Beds - Llandudno226
We appreciate you recommending our Llandudno location! It's great to hear our approachable staff made your visit pleasant. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
10/10
Excellent service. With special mention to Craig and Dawn who went above and beyond to help find the best mattress for me. 10/10 customer care, friendly, welcoming. Couldn’t be happier :)
October 15, 2025
Unprompted review
Reply from Bensons For Beds - Llandudno226
We're happy to hear about the excellent service you received! We appreciate that our team members were so helpful in finding the perfect mattress for you. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Really helpful staff
Really helpful staff, listened to our requests and came out with a mattress that suit both our needs. It was our first time buying a mattress and the process was smooth and effortless.
October 7, 2025
Reply from Bensons For Beds - Llandudno226
Thank you for your lovely feedback! We’re thrilled to hear our team listened carefully and helped you find a mattress that suits both your needs. It’s great to know your first mattress-buying experience was smooth and effortless.
We hope you enjoy many comfortable nights ahead!
Best regards,
Megan at Customer Care
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