Bensons For Beds - Rugby Technology Drive560 Reviews 

176
TrustScore 4.5 out of 5

4.6

Unit 3 Technology Retail Park, CV21 1GN Rugby, Warwickshire, GB


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Rated 5 out of 5 stars

Michelle, at the Rugby branch was very helpful when asked, and narrowed our search down to four beds, which helped a lot, then explained everything up to the delivery. We were kept informed about eve... See more

Company replied

Rated 5 out of 5 stars

Great experience at the Rugby store on Sunday 17th May 2026. Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.... See more

Company replied

Rated 4 out of 5 stars

Excellent experience in shop. Good communication. Delivery good Building bed good. Made a bit of a mess with footprints. Left little bits of polystyrene packing on the floor and under the bed

Company replied

Rated 5 out of 5 stars

On arrival at the Rugby store we we’re greeted by the female assistant. She asked us if we were looking for something specific and when we replied she took us directly to the area of beds to view and... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Rugby Technology Drive560

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, United Kingdom

  • 1788571048

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.6

All reviews

(176)

25,808 reviews in the last 12 months

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Rated 5 out of 5 stars

New bed!

We were looking for an inexpensive bed for our small spare bedroom and Michelle pointed out a showroom offer with 70% off which we are delighted with.

November 22, 2023
Rated 5 out of 5 stars

Bensons was the best choice for us

We visited several stores looking for a new bed. Bensons offer was the best and their staff were very professional and the transaction went smoothly. They were the only store to offer to take away our old bed, which was a big factor in influencing our decision. We are happy that we have made the right choice.

October 18, 2023
Rated 4 out of 5 stars

Overall the experience was good

Overall the experience was good. I’ve only graded it 4 instead of 5 as I thought the assistant was quite abrupt initially and could have displayed more patience whilst explaining the beds initially.

October 7, 2023
Rated 5 out of 5 stars

The sales lady was very professional…

The sales lady was very professional and friendly. Showroom was clean and well laid out with plenty of choice.

September 2, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Thank you for your 5* review! -Team Bensons

Rated 5 out of 5 stars

Michelle was great!

Michelle was great in helping us to chose our mattress and really knew her stuff! She was very knowledgeable about everything mattress and bed related. We were consulted on everything at every stage. Great customer service 🤗

August 27, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Wow this is amazing! We really appreciate the time taken to leave us this review. -Team Bensons

Rated 5 out of 5 stars

A huge thanks to Michelle and Julie at Rugby store…

We were greeted with a friendly welcome from Michelle and Julie at the rugby store, we purchased our last bed from yourselves and was disappointed as the man ordered the wrong mattress so was abit worried that it all go wrong again but both ladies made our visit a pleasurable one they went out of there way to provide a great service absolute a credit to your company and I am so looking forward to receiving our new mattress ottoman and headboard and I’m confident it will all go great this time thanks again ladies your amazing

August 25, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Thank you for this review Phillipa! This is so lovely to hear. Chuffed to bit you had such a pleasant experience in store. - Team Bensons

Rated 4 out of 5 stars

Very helpful lady who advised us in…

Very helpful lady who advised us in store and was patient when we returned with our 90 year old father.

August 29, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Thank you for your lovely review, Susan. Glad you had a brilliant experience in store! - Team Bensons

Rated 4 out of 5 stars

review

well done Bensons

August 19, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Thank you for your feedback! -Team Bensons

Rated 4 out of 5 stars

Expensive delivery fees

Bensons always have a good selection of headboards both design colours and fabrics. Staff very helpful andxtook the time with me and I found what I wanted. My purchase was £199 but almost fell over when they charged me £39 for delivery!! Anything over £100 throws a large delivery charge no negotiation! So if you spend £100 to £2000++ it's the same. Sadly I doubt I'd return for a similar purchase again. I had 5 heavy pieces of furniture delivered from Dun...m last week..£10 delivery. A garden store from H...base £3 delivery. Bensons you need to review your delivery policy! This is extortionate for a smaller purchase.

August 3, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Hello Malcolm.
Thank you for your review! We really appreciate the time taken to leave us this feedback and will take it onboard . - Team Bensons

Rated 1 out of 5 stars

Rugby store unprofessional staff

Went into the Rugby store, as we are staying with family and don’t have a store close to home, we were followed around by an older asian sales lady, me and my wife felt so uncomfortable she was watching us try out mattresses she was very creepy not a nice experience, my wife said to her we don’t need any help but she was very persistent and stayed with us and listened to our conversation, as a couple we would have liked to discuss the mattresses without a sales person listening and adding her stupid advice. This sales lady needs some training not to harass or watch people try out mattresses. The sales lady starred at me constantly I felt intimidated by this sales lady she is very unprofessional making rude gestures it was not a nice experience for me or my wife.

August 5, 2023
Unprompted review
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Reply from Bensons For Beds - Rugby Technology Drive560

Thankyou for your review and we are sorry to hear of your experience. I have reached out to the store to feed this back, your feedback is extremely valuable so thankyou for taking the time to feed this back to us - Team Bensons

Rated 5 out of 5 stars

Friendly helpful staff giving options…

Friendly helpful staff giving options and patience towards my decisions

July 29, 2023
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Reply from Bensons For Beds - Rugby Technology Drive560

Hello Mr J,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons

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