Michelle, at the Rugby branch was very helpful when asked, and narrowed our search down to four beds, which helped a lot, then explained everything up to the delivery. We were kept informed about eve... See more
Company replied
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Great experience at the Rugby store on Sunday 17th May 2026. Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.... See more
Company replied
Excellent experience in shop. Good communication. Delivery good Building bed good. Made a bit of a mess with footprints. Left little bits of polystyrene packing on the floor and under the bed
Company replied
On arrival at the Rugby store we we’re greeted by the female assistant. She asked us if we were looking for something specific and when we replied she took us directly to the area of beds to view and... See more
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Company details
About Bensons For Beds - Rugby Technology Drive560
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, United Kingdom
- 1788571048
4.7
Excellent
177 reviews
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Friendly helpful staff giving options…
Friendly helpful staff giving options and patience towards my decisions
July 29, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
Hello Mr J,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Great choice of beds
Great choice of beds. Knowledgeable and relaxed staff with no pressure to rush or buy.
July 29, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
Hello Zoe,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The sales manager Christine Gill was…
The sales manager Christine Gill was amazing she helped , advised and was so patient and we went home very happy and pleased at the time she gave us excellent.
June 8, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
What a lovely review, Neil! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Christine can be given the credit she deserves. - Team Bensons
We arrived at the store and two sales…
We arrived at the store and two sales assistants were available to answer our questions. The bed we saw on the website was in store so we could view it. Also try out various mattresses. We ordered the headboard, base, mattress and storage box there and then and received -10% & -10% discount.
July 1, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Reply from Bensons For Beds - Rugby Technology Drive560
This is fantastic to hear Hazel! -Team Bensons
Reply from Bensons For Beds - Rugby Technology Drive560
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Rugby Technology Drive store.
Team Bensons
Katherine was an excellent advisor
Katherine was an excellent advisor. Patient but knowledgeable. We were encouraged to take our time and be sure. She showed us varied but suitable options and was very patient as we changed our minds repeatedly. But the final purchase we are confident is right for us.
June 12, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
Hi Dave, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Rugby Technology Drive store.
Team Bensons
1st Class
A quality product comes always with a high standard service.
Well done Bensons For Beds Rugby! 👏
May 30, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
Hi Mihaita, Thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Rugby Technology Drive store.
Team Bensons
We went Benson and Beds in Rugby
We went Benson and Beds in Rugby, where the charismatic Christine sorted us out with a brilliant deal. Fast, slick service and Christine didn’t mess us around. A relaxed approach and helped us choose the right bed! thank you Christine!
May 23, 2023
Unprompted review
Reply from Bensons For Beds - Rugby Technology Drive560
This is fantastic to hear Oliver! We'll be sure to pass on your wonderful feedback. -Team Bensons
Really nice and very helpful service in…
Really nice and very helpful service in choosing a bed and mattress. Non pushy and informative. Information was clear and planned for deliveries etc. would use Bensons for beds again
May 21, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
Thank you for taking the time to leave us a review! -Team Bensons
Brought a bed got home put it up parts…
Brought a bed got home put it up parts missing. Rang the shop an all we got was I can't do nothing to help you I close soon am take me an hour to get home ? Left me and my disabled partner on a sofa for 2 days disgusting !!! Returned the bed an had to wait for a refund then you have the cheek to send s9meone out to collect a headboard at 8 o'clock in the morning wich isn't here no form of contact.or.mothong regarding collection , wouldn't recommend to anyone
May 9, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
Good Morning Carly,
We're sorry to hear of the service you have received and can completely understand your disappointment.
We can see you have spoken to our customer care team and your refund has now been actioned.
If you require any further assistance, please do not hesitate to contact us.
Thank you,
Team Bensons
Positive visit
I was given alot of help, guidance and information by the person in store. There was no pressure or need to hurry and I was left to make my own decision. I was happy with the whole experience.
May 12, 2023
Reply from Bensons For Beds - Rugby Technology Drive560
We're thrilled to hear of the service received in store and appreciate your feedback! Thank you, Megan
Great service
Really good service, Julie was very friendly and helpful did a great job. Thankyou
May 5, 2023
Speedy efficient service
Needed to find a new mattress, helpful staff sorted us out with a pleasant efficient service
April 22, 2023
The sales executive was really helpful…
The sales executive was really helpful and nice
April 16, 2023
Julia was extremely helpful and made…
Julia was extremely helpful and made picking the mattress very easy. Excellent service thank you
April 15, 2023
The sales lady was very helpful with no…
The sales lady was very helpful with no pressure absolute pleasure to deal with
April 16, 2023
Julia and Michelle at the Rugby store…
Julia and Michelle at the Rugby store were first class in customer service. They were polite and answered all my questions about the mattress and base of the bed.
Even got mattresses from warehouse for me to try on a Sunday morning. Thank you so much to them both for the sale.
April 16, 2023
The service was excellent
The service was excellent, we said what we wanted and got taken straight to what will hopefully be our dream mattress
April 14, 2023
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