Michelle, at the Rugby branch was very helpful when asked, and narrowed our search down to four beds, which helped a lot, then explained everything up to the delivery. We were kept informed about eve... See more
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Great experience at the Rugby store on Sunday 17th May 2026. Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.... See more
Company replied
Excellent experience in shop. Good communication. Delivery good Building bed good. Made a bit of a mess with footprints. Left little bits of polystyrene packing on the floor and under the bed
Company replied
On arrival at the Rugby store we we’re greeted by the female assistant. She asked us if we were looking for something specific and when we replied she took us directly to the area of beds to view and... See more
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Company details
About Bensons For Beds - Rugby Technology Drive560
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, United Kingdom
- 1788571048
4.7
Excellent
177 reviews
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Great service from beginning to end
Great service from beginning to end. Very friendly, helpful and knowledgeable team in store. Great online communication. Great communication re delivery. Delivery on time, clean, quick and easy.
April 13, 2023
Great experience purchasing a mattress
Great experience purchasing a mattress. Julia was extremely helpful in finding us the perfect mattress and the best deal.
April 10, 2023
Excellent service
Knowledgeable staff who listened to what we had to say. Everything was explained well and the buying experience was easy to follow.
April 2, 2023
Choosing a new mattress
Christina listened to our needs and gave us a few options for us to look at and try.
March 26, 2023
The whole experience was great no hard…
The whole experience was great no hard sell just a friendly approach with a solid understanding of how to make the customer the centre of the sale. The sales assistant used charm and a welcoming manner which allowed us time and saw her sell two beds and two mattresses
March 26, 2023
General level of service given
The Sleep Pro device used wasn't fully utilised, but we knew what type of mattress we wanted anyway.
March 24, 2023
Hard workers they just delivery all on…
Hard workers they just delivery all on time and secure.
March 24, 2023
A fairly painless experience overall
A fairly painless experience overall. Assistant was very helpful in assisting us to select the correct product.
March 15, 2023
The ladies in the store were both very…
The ladies in the store were both very helpful and professional. Our sales lady was very knowledgeable and had a good understanding of the products. The downside is that the computer system kept crashing so we have a 28 mile round trip to complete the credit agreement. We were asked not to come on a weekend as this is a common problem.
March 18, 2023
When you walk into the shop,you can see…
When you walk into the shop,you can see that it is well presented. We were greeted with a welcome of,"welcome to Benson for beds". The person who dealt with our order was very professional and was not pushy.
March 17, 2023
The assistant was helpful
The assistant was helpful, knowledgeable and the atmosphere was relaxing; a pleasant shopping experience. The only down side was we thought the cost of £30.00 to put the bed in situ and remove package was highly priced on top of the £30.00 delivery chatge
March 4, 2023
Good saleswoman
Good saleswoman. Helpful, but not pushy. Delivered on time.
Not difficult to build
February 20, 2023
Good service
Good service. Knowledgeable staff explaining all about the different mattress types. Thank you.
February 12, 2023
The young lady was very helpful and…
The young lady was very helpful and knowledgable that made choosing the right bed very easy
February 6, 2023
Excellent!!
Made the experience very quick and easy, got just what we wanted for the right price. Christine at bensons in Rugby was absolutely lovely. Thank you!
February 4, 2023
absolute shocking staff at rugby store…
absolute shocking staff at rugby store very rude on phone pushy in store just a bunch of crooks to be honest if i could not take delivery of the product i wouldn't please read the reviews on delivery very shocking
January 8, 2023
Unprompted review
Excellent service...
January 10, 2023
Won't be using company again
So buying a bed absolutely brilliant. Mattress broken a few years later but was under garuntee. Trying to sort out a replacement absolutely awful I won't be using them again after this really disappointed.
January 9, 2023
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