the staff were very professional and knowledgeable. we went into store for a new mattress and pillows and marc helped us throughout to find the perfect match for us . we were very pleased with our pu... See more
Company replied
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See what reviewers are saying
The delivery service was excellent. The driver Nick and his assistant Steven were very helpful and put the bed into place ensuring everything was where we wanted it.
Company replied
Made to feel welcome from the moment we entered the shop. We were assisted by Andrea who guided us through the process of choosing the right bed. Never once did we feel pressured or intimidated. She m... See more
Company replied
I visited Benson for Beds at Roker in Sunderland with my husband at the weekend to look at a new mattress. My husband has been experiencing some back pain and Jo helped us to pick out the most suitabl... See more
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Company details
About Bensons For Beds - Sunderland530
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Gateway Retail Park, SR6 0BW, Sunderland, Tyne And Wear, United Kingdom
- 1915656007
4.9
Excellent
625 reviews
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Excellent professional experience from…
Excellent professional experience from entering showroom to delivery of mattress
July 17, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased to hear that your experience, from visiting our showroom to the delivery of your mattress, was excellent and professional! Thank you for your wonderful feedback.
Reply from Bensons For Beds - Sunderland530
Thank you for sharing your positive feedback!
Reply from Bensons For Beds - Sunderland530
We're so pleased that our team arrived as expected and provided professional and polite service. Thank you for your kind feedback!
First time experience in the shop
First time experience in the shop. Friendly, knowledgeable and helpful staff
My options and choices easily explained.
Easy to order and delivery in 2 weeks
Would recommend
June 30, 2026
Unprompted review
Reply from Bensons For Beds - Sunderland530
We're so pleased to hear about your excellent first-time experience in our shop! It's wonderful that our staff were friendly, knowledgeable, and helpful, and that your options were easily explained. Thank you for recommending us!
Team Bensons
New mattress
The staff were a great help when I was looking for the right mattress lovely service excellent product's.
June 27, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased our team provided great service and helped you find the perfect mattress. Thank you for your wonderful feedback!
Team Bensons
Super helpful service in store
Super helpful service in store, great guidance without being pushy. Andrea was so friendly and helpful!
June 23, 2026
Unprompted review
Reply from Bensons For Beds - Sunderland530
We're so pleased our team provided helpful service and great guidance without being pushy. Thank you for your kind feedback!
Team Bensons
Great experience buying from Benson for…
Great experience buying from Benson for Beds Sunderland Darren was very helpful and confident in what he was selling which made it easy to make decisions.
June 25, 2026
Reply from Bensons For Beds - Sunderland530
We're delighted you had a great experience and found our team helpful and knowledgeable, making your decisions easy. Thank you for your positive feedback!
Team Bensons
Bed delivery and choice
Andrea the assistant took us through the stages of selecting and paying for bed efficiently and speedily
June 26, 2026
Unprompted review
Reply from Bensons For Beds - Sunderland530
We're so happy to hear our team provided such efficient and speedy service. Thank you for your wonderful feedback!
Team Bensons
It was a fantastic experience I…
It was a fantastic experience I wouldn’t go past Bensons
June 24, 2026
Reply from Bensons For Beds - Sunderland530
We are so glad you had such a fantastic experience with us! Thank you for your kind words.
Team Bensons
Friendly and knowledgeable staff
Friendly and knowledgeable staff , well looked after , thank you
June 20, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased our team was friendly and knowledgeable. Thank you for your kind words!
Team Bensons
Fantastic service
Fantastic service, walked us through everything and helped us find the mattress to suit our needs. Highly recommend
June 21, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased our team provided fantastic service and helped you find the perfect mattress. Thank you for your recommendation!
Team Bensons
excellent customer service and all the…
excellent customer service and all the patience in the world for the customer
June 16, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased you received excellent service and patience. Thank you for your kind feedback!
Team Bensons
New bed 😀
Mark in store was very helpful and knowledgeable. delivery was on time and easy to track and very polite tidy delivery men..
June 13, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased our team was helpful and knowledgeable. We're glad your delivery was on time and easy to track. Thank you for your kind feedback.
Team Bensons
Mick & Daz were great with the…
Mick & Daz were great with the delivery, communication was excellent throughout the process and our showroom experience was spot on.
Even better, my daughter is enjoying peaceful nights sleep!
June 13, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased to hear our delivery team provided excellent communication and your showroom experience was spot on. It's wonderful your daughter is sleeping peacefully!
Team Bensons
Delivered on time by 2 experienced…
Delivered on time by 2 experienced workers who were most helpful.
June 13, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased to hear our delivery team was helpful and on time. Thank you for your kind feedback!
Team Bensons
Very professional
Very professional, knowledgeable and friendly staff.
Plenty of bed and mattress styles to choose from too.
June 10, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased our staff was professional, knowledgeable, and friendly, and you enjoyed our selection! Thank you for your kind feedback.
Team Bensons
Darren
Darren, our sales rep, was excellent in every way whilst he was dealing with our order. He knew all his stock details, dimensions and provided excellent recommendations. He demonstrated the new mattress tester that detailed your preferred mattress type. We ended up purchasing 4 mattresses and 3 bed frames and did not feel pressured at any time. All the questions we asked he could answer without hesitation thus demonstrating his excellent knowledge level of his stock. Overall, our experience with Bensons for Beds was excellent and we would highly recommend everyone to go to Sunderland Bensons for Beds and talk to Darren.
June 5, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased to hear about your excellent experience with us! It's wonderful that our team member provided such helpful and knowledgeable service without any pressure. We're also glad you found the mattress tester useful. Thank you for your kind recommendation!
Team Bensons
Great professional and unbiased advice…
Great professional and unbiased advice and help given by Andrea at the Sunderland branch. Everything clearly explained leaving me to make my purchase confidently without pressure. Welcoming and friendly staff giving excellent service.
June 5, 2026
Reply from Bensons For Beds - Sunderland530
We're delighted to hear our team provided professional, unbiased advice and clear explanations, allowing you to make a confident purchase. Thank you for your kind words!
Team Bensons
Excellent service in store from Jo….the…
Excellent service in store from Jo….the delivery arrangements were clear and punctual….the delivery men Colin and Reece were polite and friendly….giving relevant information regarding unpacking and building of bed…would definitely return if and when a new bed is required 👍🏻
June 7, 2026
Reply from Bensons For Beds - Sunderland530
We're so pleased to hear about your excellent in-store service and clear delivery arrangements. It's wonderful that our team was polite and friendly, providing helpful information. Thank you for your positive feedback!
Team Bensons
We bought our bed a the Sunderland…
We bought our bed a the Sunderland North shop. From entering the shop and dealing with Jo to accepting delivery of our bed the service has been 5 star …faultless….Colin and Reece our delivery guys were cheerful and helpful absolutely fabulous experience.
June 5, 2026
Unprompted review
Reply from Bensons For Beds - Sunderland530
We're so happy to hear your experience was 5-star from start to finish! It's wonderful that our team provided such a faultless and fabulous experience. Thank you for your kind feedback.
Team Bensons
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