We bought a mattress from Bensons about two years ago and we were very pleased with the service we got and the service from the delivery staff as well . On Saturday we decided to buy a new bed frame w... See more
Location
Switch locationUnit 2, 150a High Street, SM1 1LX Sutton, Surrey, GB
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Anil listened attentively to our requirements and suggested products that exactly met them. He clearly explained the delivery options so that we could easily identify the one that was right for us. He... See more
Company replied
Every thing was arranged by Aneil very easily . He put me at ease with all the information i needed & made this large purchase simple. The delivery guys were prompt & on time. They even called befo... See more
Company replied
We honestly didn’t even plan to buy from Bensons for Beds when we walked in, but Anil completely changed our minds with his excellent customer service. He was friendly, knowledgeable, patient, and... See more
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Company details
About Bensons For Beds - Sutton High Street
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2, 150a High Street, SM1 1LX, Sutton, Surrey, United Kingdom
4.7
Excellent
78 reviews
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I was recommended by a friend to buy my…
I was recommended by a friend to buy my new bed from Bensons for Beds. I'm so glad I took her advice. It was a stress free experience throughout. Excellent communication and professional staff.
Thank you to the Sutton Team and especially to the delivery team Cosmin and Catalim who did a brilliant job assembling my bed.
A very comfortable bed. Thank you!
February 6, 2025
Unprompted review
Reply from Bensons For Beds - Sutton High Street
Thank you for choosing Bensons for Beds! We're thrilled to hear you had a stress-free experience and are loving your new comfortable bed. Our team at the Sutton store and our delivery team Cosmin and Catalim are dedicated to providing excellent service. Sweet dreams! 😊🛏️
Take care, Team Bensons
Reply from Bensons For Beds - Sutton High Street
Thank you for your positive feedback! We are thrilled to hear that your experience with us went smoothly and as expected. Our team strives to provide exceptional service and it means a lot to know that we met your expectations. We appreciate your support and look forward to serving you again in the future.
It was straight forward and nice …
It was straight forward and nice and easy and the person was friendly ,went through the time slots.
March 23, 2025
Reply from Bensons For Beds - Sutton High Street
We're happy to hear that your experience was nice and easy, and the person you interacted with was friendly and helpful. Thank you for your positive feedback, Megan at Customer Care
Everything from the order to delivery
February 28, 2025
Unprompted review
Reply from Bensons For Beds - Sutton High Street
We're glad you enjoyed your experience with our order and delivery service. Thank you for your positive feedback, Megan at Customer Care
A very friendly and knowledgeable…
A very friendly and knowledgeable salesman who helped me choose the best bed for comfort and posture.
February 25, 2025
Reply from Bensons For Beds - Sutton High Street
We're happy to hear that the salesperson was friendly and knowledgeable. We appreciate you taking the time to share your positive experience with us! Take care, Megan at Customer Care
Good service
It was good to lie on and try the beds and able to choose. Info regarding igel beds was provided.
February 19, 2025
Reply from Bensons For Beds - Sutton High Street
We're happy to hear that you found the opportunity to try our beds and gather information helpful for your decision. Thank you for your positive feedback, Megan at Customer Care
Great Beds and Customer Service
I recently had the pleasure of purchasing a bed from Bensons For Beds - Sutton, and the experience has been nothing short of outstanding. From the moment I walked into the store, I was greeted by friendly and knowledgeable staff who took the time to understand my specific needs and preferences. They guided me through a wide range of options, explaining the benefits of each type of mattress and bed frame.
The ordering process was seamless. The staff ensured that all my questions were answered and that I was completely satisfied with my choice.
I would like to thank Nabil, George and Linda for their great customer service.
February 26, 2025
Reply from Bensons For Beds - Sutton High Street
We're happy to hear that you had an outstanding experience purchasing a bed from our store. We appreciate you mentioning the team members who provided great customer service. Thank you for your positive feedback, Megan at Customer Care
The staff were friendly and took time…
The staff were friendly and took time to explain every detail.
February 2, 2025
Reply from Bensons For Beds - Sutton High Street
We're happy to hear that our team was friendly and thorough in their explanations! We appreciate your positive feedback and support. Take care,
Megan at Customer Care
George at Benson for Beds Sutton was…
George at Benson for Beds Sutton was very helpful, gave us lots of advice, and was patient while I tried out all the beds. Thanks, George!
January 6, 2025
Reply from Bensons For Beds - Sutton High Street
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and patient while you explored our beds. Thanks for your feedback, Megan at Customer Care
Bed buying made easy
First time we’ve had to look for a new bed in 20 years, your salesperson Anil was very helpful and knowledgeable. Wasn’t pushy and allowed us to take our time. As this was the first store we visited he appreciated we wanted to shop around before making a decision and provided us with a quote.
January 3, 2025
Unprompted review
Reply from Bensons For Beds - Sutton High Street
We appreciate you taking the time to share your experience. We're happy to hear that our salesperson was helpful and knowledgeable, and that you felt comfortable taking your time. Thank you, Megan at Customer Care
Nevil in the shop in Sutton who took my…
Nevil in the shop in Sutton who took my order
December 4, 2024
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