Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient... See more
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Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient... See more
Company replied
Great service at store. Delivery on time & efficient teamwork done in quick time. Excellent all round would recommend to others.
Had a great experience at Benson for Beds in Lakeside Retail Park thanks to Christopher. He really listened to what we wanted and took the time to suggest some great ideas for both mattresses and bed... See more
Company replied
Experience was okay - felt the customer service initially was not great. We had to wait around for someone to talk to us, although there were others who came in later and got serviced straight... See more
Company replied
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Unit D1a Lakeside Retail Park, RM20 1WN, Thurrock, Essex, United Kingdom
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Fantastic service from Lateef at Thurrock branch. Pleasant, professional and very knowledgable. Looking forward to taking delivery of our new mattress
A happy helpful sales team headed by Jodie, who made us feel welcomed and at ease. Jodie looked after us and was very knowledgeable and honest throughout.
We came away feeling very happy with our purchase following our first experience shopping at Bensons for Beds.
The lady that helped us pick out our new mattresses was extremely helpful, knowledgeable, and was happy to let all four of us keep trying different mattresses with different pillow combinations again and again. We came away with an order for three new mattresses for myself and my husband, and my two teenagers, and it was an easy and pleasant experience.
The salesman we had was absolutely fantastic so helpful and not at all pushy, he was able to give us a great deal when buying both a bed frame and a mattress together. He showed us both a cheaper bed frame in the type we wanted as well as the more expensive and better TV bed. We went away and had a coffee to have a chat about what we wanted in our new bed frame. We came to the conclusion we wanted the TV bed went back and ordered this we were given all the options around the purchase and ultimately decided on a finance agreement. We never once felt pressure or obligation to buy anything in any way we were able to make the decision ourselves. This is now my 3rd purchase of a bed from bensons and I will continue to buy from them.
Went to the West Thurrock store to purchase a new bed this time for our son’s room. Christopher was very helpful but also left us alone to look around until we needed help & information
He then worked out a price for the igel mattress we chose, bed base & headboard - we decided to go ahead with the purchase which Christopher was very helpful with. This is the third bed we have purchased from Bensons and very happy with the service & experience. Thank you
The lady that was there would not leave us alone, an made to feel uncomfortable.
I had an excellent service by Chris and Ben. They were amazing.
Great experience and customer experience. Ben spent so much time with us on the bed we wanted and sharing his fantastic knowledge. A really great experience and would recommend going to Bensons for beds. Thanks Ben for all your help.
We found the adviser to be very open and honest and knowledgeable this helped with the purchase.
Our shopping experience was great. We didn't feel pressured or pursued around the store, and we were able to get what we needed with a very short lead time!
The store is nicely laid out with beds logically grouped by manufacturer. As it turned out, we were served by the manageress, who has a wealth of experience and knowledge of beds themselves. There was no pressure and her cheerful manner made our visit and purchase a pleasure.
I recently purchased two mattresses from Bensons For Beds, and I'm pleased to share a positive experience. The service was excellent—straightforward and efficient. The delivery process was impressively quick, and I encountered no issues. Overall, a seamless and satisfying shopping experience with no negatives to report. Highly recommended.
The staff were very friendly, helpful and professional which made it a very easy process.
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