Found Graham very very helpful. We purchased a King Divan and head board was very reasonably priced and was of hood quality. Delivery was prompt and reassembled on time.
Location
Switch locationRiviera Way, TQ2 7AP Torquay, Devon, GB
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See what reviewers are saying
There is a wide range of beds and mattresses at Benson Beds to try in all styles, comfort rating and price ranges.... The salesman Graham was very helpful in showing us the range and friendly
From start to finish, our experience with Bensons for Beds has been first rate. We bought a mattress, which was delivered quickly and efficiently. I was informed of delivery time several times to ensu... See more
Company replied
Steve & George where absolutely brilliant, full of information & knowledge. Helped us find our perfect mattress. Talked us through the process with respect & understanding. Well done. I highly rec... See more
Company replied
Company details
About Bensons For Beds - Torquay Riviera Way
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Riviera Way, TQ2 7AP, Torquay, Devon, United Kingdom
4.8
Excellent
203 reviews
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The salesperson had loads of time to…
The salesperson had loads of time to show me various different beds and applied my blue light saving to my purchase.
July 23, 2025
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for sharing your positive experience with our salesperson! We strive to provide excellent service and help our customers make the most of their purchases. We hope you enjoy your new bed and thank you for choosing us, Megan at Customer Care
Very helpful
Helpful staff in store delivery was on date on time carried in and placed carefully 10 out 10 thank you
July 10, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
Thank you so much for your positive feedback! We strive to provide excellent customer service and timely delivery. We appreciate your business and hope to see you again soon! Megan at Customer Care😊
Excellent customer service
Excellent customer service, explained what I needed in a bed took me straight to the right type and thourougly explained all the different ranges, was not pushy and gave me time to make up my mind
Excellent access for disabled people
Five star Darren (Torquay Branch )was very proffesional highly reccomend this branch
July 6, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for your glowing review! We pride ourselves on providing exceptional customer service and accommodating the needs of all our customers. We're delighted to hear that Darren at our Torquay branch was able to assist you in finding the perfect bed and make the process effortless. We look forward to seeing you again in the future. Thank you for recommending us! Megan at Customer Care🌟
Bed frame
Walked into bensons Torquay and from the first minute we was greeted by George B .what a great experience from start to finish. George was very knowledgeable friendly and patient to my needs .all staff was very helpful and friendly .nothing to much trouble .5* service
July 1, 2025
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for your glowing review! We're thrilled to hear that George provided excellent service at our Torquay location. Our team strives to make every customer experience as fantastic as yours. We appreciate your support and look forward to seeing you again soon,
Megan at Customer Care
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for the kind review! We always strive to provide excellent service and speedy delivery to our customers. We're glad you had a positive experience with us,
Megan at Customer Care.
A pleasant experience
Mr. George B in Torquay store was very helpful and knowledgeable. He explained everything very clearly. He helped us all the way through our shopping. Other staff are also very friendly and the shop is neat and clean.
June 26, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate you sharing your positive shopping experience. We're happy to hear that our team member was helpful and knowledgeable, and that you found our store clean and tidy. Thank you, Megan at Customer Care
Excellent staff
Excellent staff, Excellent service. Absolutely no hard sell, no pressure or pushing for a certain brand. Jake, Darren and Darren did their upmost to find me a great deal, which I believe they certainly did 😄. Thanks fellas, was also nice to be able to just have a chat in general after I had made my purchase.
June 12, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
We're happy to hear about the excellent service you received from our team! We appreciate you mentioning the no-pressure environment and are glad they found you a great deal. Thank you for your positive feedback and for choosing our business, Megan at Customer Care
Pleasant and easy shopping…
Had a pleasant and easy shopping experience, when we first visited George was very helpful in explaining what was where in the store and the selection available. We appreciated the space and time to the. Have a good look round by ourselves. Having made a note of a likely selection we went away to think about it for a day or two and on our return George was again available to take us through the purchase process.
June 8, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We're happy to hear that you had a pleasant shopping experience. We appreciate your positive feedback regarding the assistance you received and the time you had to explore our selection. Thank you for sharing your experience with us, Megan at Customer Care
Very attentive customer sales service.
Very attentive customer sales service.
Solid knowledgeable advice.
Reasonable pricing.
Well organised delivery and after sales service.
June 10, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to share your feedback! We're so glad to hear that you were impressed with our sales service, advice, pricing, delivery, and after-sales support.
Thank you, Megan at Customer Care
Professional knowledgeable service!
June 11, 2025
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for sharing your 5 star review! We appreciate you choosing us, Megan at Customer Care
George was our salesman very…
George was our salesman very knowledgeable not pushing a sale and he allowed us to make our own decision Still have to wait delivery but the choices were great
June 11, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We're happy to hear that you found your salesperson knowledgeable and appreciated the pressure-free environment. We're glad you enjoyed the choices available and appreciate your patience as you await delivery. Thank you so much for your feedback, Megan at Customer Care
Everyone was very helpful and friendly.
June 9, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate your kind words Mrs Blackburn! We are happy to hear that our team was helpful and friendly during your visit. Take Care, Megan at Customer Care
Cancelled delivery then delivered to…
Cancelled delivery then delivered to wrong house
June 3, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
We regret this happened and apologise for the inconvenience. We'll investigate the delivery issues you experienced. Thank you, Megan at Customer Care
All round good service the branch where…
All round good service the branch where we bought was very friendly and helpful and the delivery was very quick and sufficient would definitely use again
May 30, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate your feedback Matthew! It's great to know that you found our branch friendly and helpful, and that our delivery was quick and efficient. We look forward to assisting you again in the future, Megan at Customer Care
The salesperson was very attentive and…
The salesperson was very attentive and listened to our requirements
May 30, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We're happy to hear that our salesperson was attentive and listened to your requirements. Thank you for your positive feedback, Megan at Customer care
Excellent customer service
Just ordered a mattress recently, so just wanted to give a review on the customer service which I have to say was excellent. Jake was very helpful with information on different mattresses, but with absolutely no pressure, and with a very friendly nature. look forward to receiving my mattress soon.
May 22, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to leave us a review Edward! We are so glad to hear that you received excellent customer service and that our team member was helpful and friendly. We hope you enjoy your new mattress! Take care, Megan at Customer care
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate your kind words! We're happy to know our staff provided professional, polite, and helpful service. Thank you for your support! Take care, Megan at Customer care
FAST HELPFUL SERVICE ALSO HAD A…
FAST HELPFUL SERVICE ALSO HAD A MATTRESS TO TRY OUT AND THEY ALSO TAKEAWAY THE OLD MATTRESS FOR £50/£100
May 19, 2025
Reply from Bensons For Beds - Torquay Riviera Way
We're happy to hear that you found our service fast and helpful and that you were able to try out a mattress. Thank you for your feedback regarding the mattress removal service. Take care, Megan at Customer Care
Excellent friendly service
Excellent friendly service. Delivered on time.
May 20, 2025
Unprompted review
Reply from Bensons For Beds - Torquay Riviera Way
We appreciate you taking the time to leave us a review. We're happy to hear that you received excellent, friendly, and timely service. Take care, Megan at Customer Care
Colleague sales
May 14, 2025
Reply from Bensons For Beds - Torquay Riviera Way
Thank you for your review! We greatly appreciate your kind words about our sales team. We strive to provide top-notch service and it's always a pleasure to hear when we exceed expectations. Your support means the world to us! #customerlove #salesgoals
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