Cannot fault Michael the sales person. He was very knowledgeable, and informative. He was very patient & detailed all our options. We are very pleased with our choices & are looking forward to them b... See more
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Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... See more
Firstly, the product, the two beds are very comfortable and exactly as I ordered them. The mattresses are high-quality and the package was £1000 less than its nearest competitor, I had three quotes. T... See more
Company replied
Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... See more
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Company details
About Bensons For Beds - Truro382
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, United Kingdom
- 1872320236
4.8
Excellent
511 reviews
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My delivery was flawless thank you
My delivery was flawless thank you.
The guys, Paul and Ryan were polite, friendly, punctual, neat and tidy.
I was kept in touch with the expected time of delivery.
Absolutely great service, thankyou.
I do have to say, I wish you would offer to build the wardrobes though. Am willing to pay of course.
Otherwise your team are an asset to you.
June 1, 2026
Reply from Bensons For Beds - Truro382
We're so pleased to hear your delivery was flawless and our team provided such great service! We appreciate your feedback regarding wardrobe assembly and will consider it for future improvements.
Team Bensons
Our salesman Jon was a star he could…
Our salesman Jon was a star he could not have been more friendly and helpful. He made the whole experience less stressful. Our delivery men were just as friendly and helpful and we would recommend Bensons to anyone.
May 29, 2026
Reply from Bensons For Beds - Truro382
We're so pleased to hear our team was friendly and helpful, making your experience less stressful. We appreciate your recommendation!
Team Bensons
Faultless
Helpful, non-pushy salesperson (thanks Mike), great customer updates about the progress of our order, and delivered bang on time by friendly, polite team.
May 29, 2026
Reply from Bensons For Beds - Truro382
We're so pleased you found our salesperson helpful and non-pushy. We're glad you appreciated the order updates and timely delivery by our friendly team. Thank you!
Team Bensons
Been a very pleasant experience right…
Been a very pleasant experience right from the showroom to delivery.
May 20, 2026
Unprompted review
Reply from Bensons For Beds - Truro382
We're so glad you had a pleasant experience from showroom to delivery! Thank you for your feedback.
Team Bensons - Jess
Reply from Bensons For Beds - Truro382
We appreciate your positive feedback! We are so glad you found our service informative and efficient.
Team Bensons - Jess
Very helpful comparisons- efficient…
Very helpful comparisons- efficient delivery and collection of old mattress
May 15, 2026
Reply from Bensons For Beds - Truro382
We're so glad you found our comparisons helpful and that delivery and collection were efficient!
Team Bensons - Jess
patient and knowledgeable
Mike at the Truro store was helpful and knowledgeable, and helped us find what we wanted after many journeys across the store lying on a number of beds.
He then found us the best deal that could be managed.
May 9, 2026
Reply from Bensons For Beds - Truro382
That’s great to hear! 😊 Mike sounds like a star—patient, knowledgeable, and determined to find you the best deal. Thanks so much for sharing your experience✨
Reply from Bensons For Beds - Truro382
Thank you! 😊 We’re delighted to hear you enjoyed great service and a quick delivery—exactly how it should be. Enjoy your purchase! ⭐
Well Done Benson Beds
Very efficient and competent staff
Very knowledgeable about their products
Thank you very much Jamie in Truro, Cornwall.
May 8, 2026
Reply from Bensons For Beds - Truro382
Thank you for the kind words Mr Davis! We’re delighted to hear Jamie in Truro provided such efficient and knowledgeable service — we’ll be sure to pass this on😊
Reply from Bensons For Beds - Truro382
We're happy to hear that you found our team member helpful, informative, and not pushy, and that you were able to browse comfortably.
Team Bensons
Great
We were left alone to try out all the mattresses and then the lovely lady helped us when we had decided on which one.
May 1, 2026
Reply from Bensons For Beds - Truro382
We're happy to hear that you were able to explore our mattresses at your own pace and received assistance when you were ready. Thank you for your review!
We look at the bed and the guy in the…
We look at the bed and the guy in the shop was great answered all the questions we ask
May 5, 2026
Reply from Bensons For Beds - Truro382
We're happy to hear that our team member was helpful and thorough in answering all of your questions about the bed! Thank you for your review.
Helpful,knowledgeable staff,no pressure…
Helpful,knowledgeable staff,no pressure to buy,once purchased,updates on phone were helpful,delivery staff friendly and helpful.
May 1, 2026
Reply from Bensons For Beds - Truro382
We're happy to hear our team was helpful and knowledgeable, and that you felt no pressure to buy. It's great the updates and delivery were helpful! Thank you!
The staff at the Truro shop were very…
The staff at the Truro shop were very helpful in helping me choose the right bed and firm mattress. The delivery team were friendly and professional, assembled everything carefully, didn’t damage anything, and took away all the rubbish and packaging afterwards. Very happy with the service.
April 22, 2026
Reply from Bensons For Beds - Truro382
Thank you for the wonderful feedback! We’re so pleased the Truro team could help you find the right bed and firm mattress. It’s great to hear the delivery team were friendly, professional, and left everything neat and tidy. We really appreciate your kind words and are delighted you’re happy with the service!
Reply from Bensons For Beds - Truro382
Thank you! 😊 We’re really pleased you were happy with the service.
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Helpful Staff in Truro & Camborne branches.
We went to the Truro branch a few months ago. Dani could not have been more helpful and welcoming. She had great advice and was very knowledgeable. We collected our mattress later that day from the Camborne store where Joe was also extremely helpful.
February 12, 2026
Unprompted review
Reply from Bensons For Beds - Truro382
We're happy to hear that you received such great assistance at both our Truro and Camborne locations. It's wonderful to know that our team members were so helpful and knowledgeable!
Thank you for your positive review – Lauryn at Customer Care 💜
Very professional and very…
Very professional and very knowledgeable and listened to our needs
April 17, 2026
Reply from Bensons For Beds - Truro382
Lovely feedback — we’re so pleased you felt listened to and well supported 👏
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist
Kevin was absolutely brilliant
Kevin was absolutely brilliant, when we explained our possible restricted size being a cttage and needing storage , led us T to our new divan , then explained the mattress type and degree of firmness , measured on the trial bed, job done. There was no rush, no push ,
April 16, 2026
Reply from Bensons For Beds - Truro382
That’s fantastic to hear! Kevin’s no‑rush, no‑pressure approach makes all the difference. We’re so glad he helped you find the perfect fit 😊
See you next time,
Megan | Customer Care Specialist💜
Very good advice and plenty of time…
Very good advice and plenty of time given to us in the shop. Lady was very helpful and polite. Delivery on the day was easily carried out and bed was built in a short amount of time. All packaging taken away. Delivery men; Paul and Glen were very good and friendly.
April 17, 2026
Reply from Bensons For Beds - Truro382
Thank you for your detailed feedback. We’re delighted to hear that you received very good advice in store and that our colleague took the time to help you in a helpful and polite manner. It’s great to know delivery was smooth, the bed was built quickly, all packaging removed, and that Paul and Glen provided such friendly service.
Thank you for your positive review – Lauryn at Customer Care 💜
Mike in the shop was friendly and…
Mike in the shop was friendly and helpful and the delivery men were the same.
April 17, 2026
Reply from Bensons For Beds - Truro382
Much appreciated! We’ll be sure to pass your kind words on to Mike and the delivery team 👏
We're always here if you need anything else,
Megan | Customer Care Specialist
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