Cannot fault Michael the sales person. He was very knowledgeable, and informative. He was very patient & detailed all our options. We are very pleased with our choices & are looking forward to them b... See more
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The newly refurbished store in Truro was great as there were so many beds to try. Katherine was so helpful and knowledgeable. It couldn't really have been a better buying experience.
Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... See more
Company replied
Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... See more
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Company details
About Bensons For Beds - Truro382
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, United Kingdom
- 1872320236
4.8
Excellent
512 reviews
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Mike in the shop was friendly and…
Mike in the shop was friendly and helpful and the delivery men were the same.
April 17, 2026
Reply from Bensons For Beds - Truro382
Much appreciated! We’ll be sure to pass your kind words on to Mike and the delivery team 👏
We're always here if you need anything else,
Megan | Customer Care Specialist
The lady that served us was so helpful…
The lady that served us was so helpful and knowledgeable.
April 16, 2026
Reply from Bensons For Beds - Truro382
Thanks for your kind words! Great service is what we aim for ⭐
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Reply from Bensons For Beds - Truro382
We appreciate your feedback! We're really glad to hear you found our staff helpful and informative. Thanks for sharing your experience!
Team Bensons
Reply from Bensons For Beds - Truro382
Thank you for your review,
Team Bensons - Jessica
Reply from Bensons For Beds - Truro382
Really appreciate that—delighted to help! 😄
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
My treatment at Bensons for Beds in Truro
My treatment at Bensons for Beds in Truro was excellent. Mike our salesman covered everything and helped explaining things thoroughly, from the finance to the delivery etc.
April 2, 2026
Reply from Bensons For Beds - Truro382
Thank you for your kind words! 😊 We’re delighted to hear you received excellent service at our Truro store. It’s great to know Mike took the time to explain everything clearly—from finance to delivery—and made the whole process easy for you. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Excellent
Excellent, knowledgeable sales staff. Great Delivery staff too in and out in 5 minutes with collection of old mattress too. Would highly recommend.
April 5, 2026
Reply from Bensons For Beds - Truro382
Thank you for the fantastic feedback! 😊 We’re delighted to hear our sales team were excellent and knowledgeable, and that the delivery team were just as great—quick, efficient, and taking care of the old mattress too. Thanks so much for the recommendation,
Megan | Customer Care Specialist
What more could a customer want
Staff really good and delivered on time. Good value for quality product
April 3, 2026
Reply from Bensons For Beds - Truro382
Thank you! 😊 We’re really pleased to hear the staff were great, delivery was on time, and you felt it was good value for a quality product. Your feedback is much appreciated,
Megan | Customer Care Specialist
Good. Quality mattress
Very helpful assistant. Not pushy. Fed information when asked and as this was a very important purchase for me as I had been suffering backache, I didn’t feel rushed to make a choice. The backache disappeared with the old mattress which they removed.
April 3, 2026
Reply from Bensons For Beds - Truro382
Thank you for sharing your experience 😊 We’re really pleased to hear the assistant was helpful, informative, and gave you the time you needed—especially with such an important purchase for your back. It’s wonderful to know your backache has improved and that the old mattress removal helped too. Wishing you continued comfort and restful sleep,
Megan | Customer Care Specialist
Disrespect possessions
The member staff who assembled by bed knocked over glass lamp and didnt put it up straight. He caught mobile lead in castor difficult to release. He insisted on leaving my patio door open as it was breezy could damaged door. He was pleasant but not very friendly
March 27, 2026
Reply from Bensons For Beds - Truro382
We appreciate you taking the time to share this. We're sorry the assembly didn't meet expectations and for the issues with the lamp, door, and mobile lead. We'll review this to improve our service.
Great service from Kevin at Truro
Great service from Kevin at Truro, kept informed about delivery, came on time, great delivery team
March 30, 2026
Reply from Bensons For Beds - Truro382
Thanks for the great feedback! We’re delighted Kevin and the Truro team kept everything running smoothly — from clear delivery updates to a spot‑on delivery team. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
From start to finish the service was…
From start to finish the service was excellent. I had great help choosing the bed and the delivery was excellent and they updated me twice before they arrived. Would highly recommend them to anyone
March 27, 2026
Unprompted review
Reply from Bensons For Beds - Truro382
Thank you! We’re so pleased everything went smoothly and that our updates and delivery service made a difference😊
We hope to welcome you back again in the future!
Megan | Customer Care Specialist
Great bed at a great price
Great bed at a great price, and the staff member we dealt with was really friendly, knowledgeable and helpful.
March 25, 2026
Reply from Bensons For Beds - Truro382
Thank you for the great feedback! 😊 We’re so pleased to hear you found a fantastic bed at a great price, and that our team was friendly, knowledgeable, and helpful. Enjoy your new bed and sleep well,
Megan | Customer Care Specialist
Really helpful friendly staff in the Truro branch
Really helpful friendly staff in the Truro store. We purchased a bed from them. Had regular updating emails right up to the delivery date and the delivery men were lovely too.. a great experience all round
March 27, 2026
Reply from Bensons For Beds - Truro382
Thank you for the lovely feedback! We’re so pleased the Truro team looked after you so well, with clear updates and a great delivery experience too 😊
Until next time, take care,
Megan at Customer Care!
Outstanding customer service
Outstanding customer service when choosing bunk beds for our grandchildren
Such a helpful lady and so kind and patient with usL
March 23, 2026
Unprompted review
Reply from Bensons For Beds - Truro382
Thank you! So lovely to hear you received outstanding customer service while choosing bunk beds for your grandchildren. We’re delighted our team member was so kind, patient, and helpful
Megan at Customer Care
Reply from Bensons For Beds - Truro382
Thank you for recognising our experienced staff, efficiency, and courtesy — it means a lot! We’re delighted you had such a positive experience with us.
Thank you for choosing us,
Megan at Customer Care💜
First Class service, and prices.
The young lady was polite, mannerly and didn't push. She when asked was extremely helpful,and very knowledgeable regarding the product we were interested in. We have bought from Benson for Beds on a number of occasions, always very helpful.First class service, now I await the delivery date I've been told to expect. Thank you.
March 23, 2026
Reply from Bensons For Beds - Truro382
Thank you so much for your lovely feedback Dale! We’re delighted to hear the young lady who helped you was polite, knowledgeable, and never pushy. It’s wonderful to know you’ve had great experiences with us on several occasions — your loyalty means a lot. We hope your upcoming delivery goes just as smoothly. Thank you again for choosing us,
Megan at Customer Care🌟
A Brilliant Service …
Katherine bent over backwards to help without any pressure. Very friendly and a great help. I would highly recommend to go there and a big selection of beds.
March 15, 2026
Reply from Bensons For Beds - Truro382
Thank you so much! ⭐
Katherine will be delighted to hear this. We’re so glad she went above and beyond to help you — friendly, supportive, and never any pressure. We really appreciate the recommendation, and it’s great to hear you loved the big selection of beds too!
Sleep well,
Megan at Customer Care💜
Very good service from shop to delivery
Very good service from shop to delivery
March 18, 2026
Unprompted review
Reply from Bensons For Beds - Truro382
Fantastic to hear this! Smooth service from shop to delivery is exactly what we aim for. Thanks for the great feedback,
Megan at Customer Care😄🚚
The staff were very knowledgeable about…
The staff were very knowledgeable about the product they were advising on and helpful without being overbearing which gave us the space to make our choice.
March 12, 2026
Reply from Bensons For Beds - Truro382
Una,
We appreciate your feedback! We're happy to hear that our staff's knowledge and helpfulness allowed you to choose comfortably. It's great you had the space you needed.
Team Bensons - Jessica
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