We always go to Gary at Bensons for Beds whenever we need a new bed for us or family, and he is honestly fantastic! He is so helpful, friendly and knowledgeable, and never makes you feel pressured... See more
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We decided earlier this month that our old mattress was ready to replace. I had been suffering with a bad back for a while which I attributed to the mattress. We went to Benson Beds in Warrington an... See more
Company replied
The staff in the shop were lovely, explaining each mattress, offering various pillows too. The reason I marked at 3 wasn’t the shop, was the delivery guys, or guy that stunk of BO ….. yes he may hav... See more
Company replied
The Staff were very attentive especially Ben he explained the mattress's from soft to firm. Also showed us the ottoman bases which we planned to purchase. We were able to try each one for our individu... See more
Company replied
Company details
About Bensons For Beds - Warrington Winwick Road321
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, United Kingdom
- 1925572319
4.9
Excellent
460 reviews
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Made to feel welcome when looking in…
Made to feel welcome when looking in the shop. The gentlemen in the showroom were friendly, approachable and not pushy. They listened to our requirements and provided help and guidance. Steven who was our sales man was also very funny and a really lovely man who helped us get the most amazing bed.
November 25, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for sharing such lovely feedback! We’re delighted to hear you felt welcome and that our showroom team provided friendly, approachable service without any pressure. It’s wonderful that Steven made the experience enjoyable and helped you find the perfect bed.
Thank you for your positive review Sarah – Lauryn at Customer Care 💜
Definitely recommend Benson for Beds
From start to end the experience was great. Excellent service.
November 24, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're glad you enjoyed your experience with us from beginning to end. Thank you for your positive feedback and for being our valued customer,
Megan at Customer Care❤️
The service from start to finish was…
The service from start to finish was excellent. The bed and mattress is truly the best I’ve ever slept on. Happy with everything. I would recommend to anyone.
November 24, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for your fantastic feedback! We’re thrilled to hear that your experience was excellent from start to finish and that you’re loving your new bed and mattress. It’s wonderful to know you’d recommend us to others – that means so much to us!
Thank you for your positive review – Lauryn at Customer Care 💜
Easy to order and excellent advice in…
Easy to order and excellent advice in store to suit our needs and budget.
Communication before the delivery was really comprehensive and clear and delivery guys were very respectful of property and the delivery. Overall great service.
November 16, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We’re delighted to hear your experience was smooth from start to finish! It’s great that our in-store advice helped you find the perfect option for your needs and budget, and that communication and delivery were clear and respectful. Thank you for sharing such positive feedback! 💜
Thank you for your positive review – Lauryn at Customer Care
From Store to Bedroom: Great Experience All Around
The mattress arrived on time, and the delivery team was very helpful and efficient — many thanks to them for carrying it up to my bedroom on the second floor.
The mattress itself has a medium firmness, offering great support for the back without feeling too hard. Even when my partner or I turn over, we hardly notice it — it’s really comfortable.
The staff in the store were also excellent, patient and attentive in explaining several different products, which really helped us make the right decision.
October 22, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that the delivery team was helpful and efficient in getting your mattress to you. It's great to know you're finding the mattress comfortable and supportive, and that our staff provided excellent assistance in-store. Thank you for your feedback,
Megan at Customer Care
Andy was very helpful & informative
Andy was very helpful & informative. Lovely man very friendly & couldn't do enough for us. He didn't pressure us into buying anything extra other than the mattress. I would highly recommend Bensons & Andy.
November 16, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had such a positive experience with us Frank. It's great to know that our colleague was so helpful and informative, and that you felt no pressure during your visit. Thank you for recommending us,
Megan at Customer Care
Great service and value
Excellent service from Andy, explained all elements about each mattress, and encouraged us to try each one. Great value for money with Black Friday deals ongoing in store.
November 12, 2025
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you received excellent service and found great value during the Black Friday deals. We appreciate you taking the time to share your positive experience,
Megan at Customer Care!
Great shop experience
Great experience all round. From walking into the shop we were greeted well and given a small tour of the shop and then left alone for us to look around. Once we had a few questions the store manager showed us around and explained different options and deals and we ended up with exactly what we wanted. Would definitely recommend.
The delivery of the items could have been a bit better with a few scuffs on the walls afterwards but the guys were pleasant and did a good job of assembling the bed
November 8, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you had a great experience in our store and found what you wanted. We appreciate your recommendation. We'll address the delivery concerns to ensure better service in the future.💜
Thank you for your positive review. – Lauryn at Customer Care
Everything fully explained
I visited with my elderly parents who were looking to buy a new bed and mattress. The staff were very knowledgeable about the products and took the time to fully explain everything to my parents and me. All aspects of rhe sale were covered, the removal of their old bed and the notification of when rhe bed will be delivered. They got mattress protectors thrown in as well. Great experience and would definitely recommend to friends and family.
November 7, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for sharing such a wonderful experience! We’re delighted our team took the time to explain everything clearly and make the process easy for you and your parents. From product knowledge to arranging removal and delivery, we’re thrilled it all went smoothly. We truly appreciate your recommendation.
Thank you for your positive review Alison. – Lauryn at Customer Care 💜
Friendly helpful saiksman
November 4, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for your lovely feedback! We're so glad to hear our salesperson was friendly and helpful. If there's anything else we can assist with, just let us know.
We’d love to serve you again in the future.
Megan at Customer Care
Friendly helpful advice. No hard sell.
The advice I got from Linda (Warrington store) was useful & friendly. There was no pressure to sell me a new mattress. I was given plenty of time to choose which type was most suitable. Overall the buying experience was good. I hope that when the new mattress arrives that it is good for improving my quality of sleep.
October 22, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that you found the advice helpful and friendly. We're glad you enjoyed your experience and appreciated the time to choose a suitable mattress without pressure. We hope your new mattress improves your sleep quality,
Megan at Customer Care
Linda was so helpful with my mother in…
Linda was so helpful with my mother in law. Brilliant service
October 25, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We are so happy to hear that our service was helpful for your mother-in-law. We appreciate you taking the time to leave us this feedback,
Megan at Customer Care
Disappointed with the sales service
Disappointed with the sales service. Paid in full and in the days after, the mattress went into a 20% sale. The store would not honour the discount despite it not being delivered yet.
September 27, 2025
Unprompted review
Reply from Bensons For Beds - Warrington Winwick Road321
We regret that the sales service did not meet your expectations regarding the price adjustment after your purchase. We appreciate your feedback and will review our policies.
Thank you,
Megan at Customer Care
Top rated staff,goods and service.
October 10, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We appreciate your high rating! We're so glad you were happy with our staff, goods, and service. Thank you for your positive feedback! – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Warrington Winwick Road321
We appreciate your feedback! We're so glad to hear you received great service and that our communication was excellent from beginning to end.
Take care,
Megan at Customer Care
Excellent Customer Service from Gary
Excellent Customer Service from Gary
Very knowledgeable, helpful, kind and caring towards my Mum who is elderly.
October 9, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We're happy to hear that our service was so helpful. We appreciate you taking the time to share your positive experience with us; it means a lot to us.
Sleep well,
Megan at Customer Care⭐
quick efficient service.
quick efficient service.. friendly staff Sarah who gave good advice
October 1, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
Thank you for your kind words! We’re glad Sarah and our team provided quick, efficient, and friendly service with helpful advice.
Best Wishes,
Megan
Bensons for Beds Customer Care
Excellent customer service
The customer service I received from Linda at Bensons Beds was excellent.
The shop had a lovely atmosphere and the two other members of staff who were working alongside Linda on the day I ordered my beds, all seemed to get on really well as part of a good team.
September 27, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
Now that’s what we like to hear—great vibes and even better service. Thank you so much for leaving this amazing review for us.
Take care,
Megan at Customer Care
Great service great sales assistant…
Great service great sales assistant very helpful
September 26, 2025
Reply from Bensons For Beds - Warrington Winwick Road321
We appreciate you sharing that you received great service and that our sales assistant was very helpful. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - Warrington Winwick Road321
We appreciate your kind words! We are so happy you enjoyed our service and experience. Thank you for your support; it means a lot to us.
Thank you,
Lauryn at Customer Care.
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