We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
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First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... See more
Company replied
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... See more
Company details
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.8
Excellent
211 reviews
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Reply from Bensons For Beds - Worksop531
Thank you for your great review Matt! 😊 We’re so pleased to hear you found our staff helpful and knowledgeable about the products. Your feedback is truly appreciated,
Megan at Customer Care
Great service
Great service in showroom and excellent comms / updates during wait for bed delivery
February 15, 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
We're happy to hear that you received great service in the showroom and that our communication about your bed delivery was excellent! Thank you!
The staff were friendly and helpful
The staff were friendly and helpful. I was given the space I needed to look around and when I needed help they were there. There was a good choice of beds at a range of prices.
January 12, 2026
Reply from Bensons For Beds - Worksop531
We appreciate your feedback and are happy to hear that our staff were friendly and helpful. It's great you were given space to browse and found a good choice of beds.
Brilliant in every way
From browsing in the shop, the subsequent purchase and the delivery I cannot fault any of it
February 2, 2026
Reply from Bensons For Beds - Worksop531
We appreciate your positive feedback! We're so happy to hear that you had a great experience from browsing in the shop to the delivery.
Reply from Bensons For Beds - Worksop531
We're glad you found our staff knowledgeable and ordering easy. Thank you for your positive feedback; it means a lot to us.
Friendly staff and the product I was…
Friendly staff and the product I was looking for.
January 19, 2026
Reply from Bensons For Beds - Worksop531
We're so happy our friendly staff helped you find what you were looking for! Thank you for your positive feedback; we appreciate it!
Friendly and helpful
The whole process was very easy. Great communication. James and Jack delivered the bed and couldn’t have been more helpful, they really went above and beyond to help me out!
January 15, 2026
Unprompted review
Reply from Bensons For Beds - Worksop531
We're happy to hear the process was easy and that you experienced great communication! We appreciate you acknowledging our delivery team; it's great to know they were so helpful.
Delivary was helpful and polite
Delivary was helpful and polite. Really happy with the service and the quality of the beds.
We went back to order 2 more beds and the service we were given in the shop was excellent. This was the Worksop branch.
January 10, 2026
Reply from Bensons For Beds - Worksop531
We’re thrilled to hear you had such a positive experience at our Worksop branch and that both our in-store team and delivery team provided excellent service. It’s wonderful to know you were happy with the quality of your beds and returned for more! Thank you for your positive review – Lauryn at Customer Care 💜
Such friendly and knowledgable staff
Such friendly and knowledgable staff. No pressure while looking around the store only good advice when i randomly asked questions about products.
January 6, 2026
Reply from Bensons For Beds - Worksop531
Thank you for your lovely feedback Anita! We’re so glad you found our team friendly and knowledgeable, and that you felt comfortable browsing without pressure. We’re always happy to help with advice whenever needed!
Hope to see you again in the future,
Megan at Customer Care!
I have quite serious spine problems
I have quite serious spine problems, both top & bottom. I got fed up with waking during the night in pain, and again on rising in the mornings.
Decided I’d see about a new mattress. Went to Bensons in Worksop as it was our nearest large bed shop.
They had a really good selection of different mattresses. I approached an assistant, who happened to be the Manager, Glenn. I told him of my problems & asked for his help in pointing me in the right direction. I had a good lie down on quite a number of beds. Glenn occasionally asked how I was doing, think I’m getting there I told him.
With no prompting I settled on a Tempur Pro Plus Smartcool mattress + a Tempur Cloud Smartcool Pillow. I paid up & went home.
Delivery was going to be a few weeks, unfortunately it was delayed twice due to manufacturing delays in Denmark. This didn’t bother me though.
It was delivered 2 weeks ago by a couple of friendly chaps,it was explained to me how to look after it etc.
Now for the good bit. I have had 2 weeks of excellent pain free sleep, both the mattress & the pillow are a dream.
Thank You Glenn for helping to get me sorted.
November 11, 2025
Unprompted review
Reply from Bensons For Beds - Worksop531
We're happy to hear that you're experiencing excellent, pain-free sleep with your new mattress and pillow. We appreciate you sharing your positive experience and are glad our team could assist you in finding the right solution for your needs. Thank you for your feedback.
Keaton - Team Bensons
Great service from purchasing the bed…
Great service from purchasing the bed through delivery and set up.
December 1, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that you had a great experience with our service, from the purchase to the delivery and setup of your bed!
The right choice
I made several visits to the store trying to find the right mattress to meet my requirements. The staff were always , helpful, informative and had endless patience. I purchased a suitable mattress, and also bought a wardrobe unit , I am delighted with both choices and would recommend. It was essential that I could see and test the mattress,
November 27, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that our team was helpful and patient while you found the perfect mattress. We're glad you are delighted with your mattress and wardrobe unit. Thank you for your recommendation!
We have purchasedbefore and were happy…
We have purchasedbefore and were happy with non pushy staff genuine and friendly. Fair pricing quality products.
November 27, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that you had a positive experience with our team and products. We appreciate your recognition of our fair pricing and quality. Thank you!
Reply from Bensons For Beds - Worksop531
We are so happy to hear that our staff was helpful and pleasant! We appreciate your positive feedback and thank you for your time.
Team Bensons
Excellent service great staff
November 1, 2025
Reply from Bensons For Beds - Worksop531
We’re thrilled to hear you had an excellent experience with our team! Great service and friendly staff are what we strive for every day.
Thank you for your positive review – Lauryn at Customer Care 💜
Very knowledgeable and friendly
Very knowledgeable and friendly. No pressure selling. Gave us all the advice we needed.
October 31, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that you found our team knowledgeable and friendly! We appreciate you noting our no-pressure approach and helpful advice. Thanks for your feedback,
Megan at Customer Care
The sales team came and said hello and…
The sales team came and said hello and if we needed help to give them a shout. Which was great as we had the time to try and chat between ourselves.
October 28, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that our sales team provided a helpful and non-intrusive experience. Thank you for taking the time to share your positive feedback with us.
Until next time, thank you,
Megan at Customer Care
Trustworthy and professional
Very professionally handled by very pleasant staff. Delivery and collection of old mattresses extremely well handled, hygiene levels above and beyond expectation. Very well handled by all from start to finish of purchase
October 12, 2025
Reply from Bensons For Beds - Worksop531
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was pleasant and professional, and that the delivery and collection were handled well with high hygiene standards.
See you next time! Megan at Customer Care 😊
Efficient service
Efficient service. Kept in touch from purchase to delivery. Good reputation.
October 18, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear about your efficient service experience and that you were kept informed throughout the purchase and delivery process. Thank you for your review – Lauryn at Customer Care 💜
The staff were friendly and very…
The staff were friendly and very helpful. They were insightful and had good knowledge of their products and listened to our needs and advise accordingly.
October 11, 2025
Reply from Bensons For Beds - Worksop531
We appreciate you sharing your experience! We're happy to hear that our staff was friendly, helpful, and insightful. We value your feedback and are glad they listened to your needs and advised accordingly. Thank you for your review Jonathan– Lauryn at Customer Care 💜
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