We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
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See what reviewers are saying
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... See more
Company replied
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... See more
Company details
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.8
Excellent
211 reviews
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Excellent service
Excellent service, really nice shop assistant that didn’t try and pressure us in to buying just any bed.
May 27, 2025
Reply from Bensons For Beds - Worksop531
We appreciate your positive feedback! We're happy to hear that our shop assistant provided excellent service without pressuring you. Thank you for your business, Megan at Customer Care
Immediate attention and advise
Good advice about materials strengths and Guarantee's. Given time to wonder round and view at my leisure.
May 26, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that you found our advice helpful and appreciated the opportunity to browse at your leisure. Thank you for your positive feedback, Megan at Customer care
Great experience
Great that we were left to have a look round first and to try sitting/laying on the mattresses and narrow it down by ourselves. Demi then came and asked if we needs any help and gave us valuable advice and then the actual buying and organising delivery process was quick and easy
May 21, 2025
Reply from Bensons For Beds - Worksop531
We're glad you enjoyed your experience. It's great to hear that you appreciated having the space to explore our mattresses and that our advice was helpful. We appreciate your positive feedback regarding our efficient service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Worksop531
Thank you for your kind words! Providing exceptional customer service is our top priority, and we're delighted that you had a positive experience with us. We look forward to seeing you again!
Sleep well, Team Bensons💜
The delivery was excellent except my…
The delivery was excellent except my headboard was stood upside down I didn’t notice till the delivery team had left. It clearly stated this way up but the team left it the wrong way up.
April 9, 2025
Unprompted review
Reply from Bensons For Beds - Worksop531
Thank you for bringing this to our attention. We apologize for the inconvenience and will make sure to remind our delivery team to double-check all items before leaving. We appreciate your feedback and hope you are enjoying your purchase!
Shane was very helpful and assisted us…
Shane was very helpful and assisted us choosing the right bed for us.
April 3, 2025
Reply from Bensons For Beds - Worksop531
Thank you for the positive feedback, we are thrilled to hear that Shane provided exceptional customer service during your bed shopping experience. We hope you enjoy your new bed!
Lovely experience for my old father
Lovely experience for my old father. Staff very patient.
April 1, 2025
Reply from Bensons For Beds - Worksop531
We're so happy to hear that your father had a lovely experience. We appreciate your kind words about our team's patience. Thank you, Megan at Customer Care
You must visit the store
You must visit the store! We tried to buy a bed online and it just doesnt work. You need to see the bed and feel the mattress. Really helpful staff and brilliant service.
March 26, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that you found our in-store experience so valuable! It's great to know our staff were helpful and provided brilliant service while you chose your perfect bed. Take care, Megan at Customer Care
Mattress
Very polite staff and very knowledgeable. They gave us information on the mattresses that we tried out in store so that we could choose the right one for us.
March 16, 2025
Unprompted review
Reply from Bensons For Beds - Worksop531
We appreciate you sharing your experience! We're happy to hear that our knowledgeable staff provided you with helpful information to choose the right mattress. Take care, Megan at Customer Care
Fantastic customer service very helpful…new bef
Fantastic customer service very helpful and pleasant. We weren’t sure what bed to go for but with their help we found the perfect bed for us
March 20, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that our customer service team provided such helpful and pleasant assistance for you Mrs Latham. We are so glad that we could help you find the perfect bed! Take care, Megan at Customer Care
Helpfull and friendly staff
March 5, 2025
Reply from Bensons For Beds - Worksop531
We appreciate your feedback! Our team is happy to hear that you found our staff helpful and friendly during your visit with us. Thank you, Megan at Customer care
Reply from Bensons For Beds - Worksop531
We appreciate you taking the time to share your experience with us. We value your feedback, Megan at Customer Care
Friendly helpful staff
Friendly helpful staff, but also know when to leave you alone while you check out all the beds.
February 23, 2025
Reply from Bensons For Beds - Worksop531
We appreciate your feedback. We're happy to hear our staff was friendly and helpful, and that you felt they gave you enough space to explore our beds. Take care, Megan at Customer Care
Lovely staff member served us called…
Lovely staff member served us called Shane, very helpful and knew his beds.
January 29, 2025
Reply from Bensons For Beds - Worksop531
We appreciate you sharing your positive experience. We're so glad to hear that our staff member was helpful and knowledgeable about our beds!
Take care,
Megan at Customer Care
Good information on products
Good information on products. Not pushy sales. Knowledgeable sales rep.
January 24, 2025
Reply from Bensons For Beds - Worksop531
We appreciate your positive feedback! We're happy to hear that you found our product information and sales representatives helpful.
Take care,
Megan at Customer Care
Quick and efficient service as usual
January 24, 2025
Reply from Bensons For Beds - Worksop531
We appreciate your feedback and are happy that our service was quick and efficient for you, as usual.
Take care,
Megan at Customer Care
We were happy with our experience the…
We were happy with our experience the sales man was very helpful and professional and made it easy to make our choice he was pleasant and engaging with us 😀 thank-you
January 18, 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that the salesperson was helpful and professional, making your choice easier. We appreciate you mentioning their pleasant and engaging approach and thank you for your positive feedback!
Take care,
Megan at Customer Care
A very good service.
We visited our local Bensons store and found the staff very helpful. We chose a bed and placed an order. From placing the order right up to the delivery point a few weeks later we were continually updated as to the progress and the delivery date. Nearer the time of delivery we were informed as to who would be delivering the bed. The gentleman rang an hour before arrival and then the two men took the bed to the required room for us. The service from start to finish was very good indeed.
November 22, 2024
Kallum was great nothing was a problem…kallum the great
Kallum was great nothing was a problem for him
November 6, 2024
A very pleasant purchasing experience.
Assistant approached us on entering the shop and asked if we needed assistance. We told him what we were considering purchasing. He was extremely helpful and showed and explained suitable products. We did not feel pressured and were made to feel very comfortable in trying the products and making our selection.
October 12, 2024
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