We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
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We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
Company replied
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... See more
Company replied
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... See more
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Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
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I had been into the he store in the week to check out the different bed a young lady chatted with me and was extremely helpful and gave me lots of information I told her I would be back at the weekend with my husband, which I did but unfortunately was told she had left the company which was a shame as i feel she was a great asset to the company. I did however have another young lady serving me and with the knowledge gained and get input was happy to purchase a bed.
The sales person was very knowledgeable and patient. Friendly and explained everything in detail and wasn't pushy
Good customer service friendly face and good customer welcome Wen entering the store
Great choice of beds and mattresses. The staff were helpful but not pushy. They explained the lay out of the shop and the different matresses they had then they let me wander round at my own pace, trying out mattresses without hovering over me. When I'd made my decision the buying process was quick and easy.
Excellent service, the gentleman that served us was very friendly and knowledgeable making our decision / purchase simple and straightforward.
Many thanks.
Service in the shop was excellent. However, had to cancel the order because needed a bed sooner. Emailed 3 times but no response. Went in the chat function, was told nobody was available to cancel but someone would phone me… still waiting.
Excellent service from the Worksop Store and quality products. Demi and Clare answered all our queries and gave really helpful and professional in-store advice. They were courteous and friendly throughout and took time to understand our needs and ensure the right products were ordered. They amended our order to change a mattress type swiftly on request. Delivery was a breeze. Fantastic communication throughout and very helpful delivery men, Wayne and Lewis. Absolutely spot on. Recommend 100%. Delighted!
Went to the Worksop store. Staff were absolutely fabulous. Friendly, welcoming, informative and helpful without pressurising or hassling us.
Excellent customer service throughout and the team clearly enjoyed working with each other given the banter. The store clerk gave plenty of advice and alternatives before I settled on the bed I wanted.
Eddy and Archie delivered my sofa bed they was both so friendly and helpful they made the delivery stress free, I would highly recommend Worksop branch as the staff couldn’t help me enough so friendly and wasn’t pressured to buy. It’s a 5 star from
Me ⭐️⭐️⭐️⭐️⭐️
The delivery men( Eddy and Archie) was very friendly and helpful .I would highly recommend these they rang me and gave me a time frame for it to be delivered and was on time. 5 stars from me ⭐️⭐️⭐️⭐️⭐️
Andrew at Worksop has been brilliant, very friendly, knowledgable and helpful. Nothing was too much trouble and if your buying from Bensons I highly recommend you visit the worksop store.
The assistance we received from Andrew was top notch. No question was too much trouble.
Great choice of beds
Sales assistant was very knowledgeable and have Us great advice
Friendly and knowledgeable service from entering the store until the moment we left.
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