We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
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See what reviewers are saying
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... See more
Company replied
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... See more
Company details
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.8
Excellent
211 reviews
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Friendly understanding staff
Friendly understanding staff. Odd how a choice of 30 mattresses are cut down to one so easily!
January 6, 2024
Really helpful Sales person
Really helpful Sales person, not pushy at all. Great choice of bedframes and mattresses at competitive prices.
January 9, 2024
The manager
The manager, Martin, Worksop branch, Notts, afforded me time, knowledgeable, answered my questions, demonstrated the differences, spoke about 'good posture', helped me decide on the purchase of my bed. No pressure was 'put on me' which I feel is important. The help from the others with finance very helpful.
January 6, 2024
So disappointed
We purchased a handmade bed and after having the bed for less than 2 years 2 of the legs have broken. I contacted customer service only to be told that the bed is no longer under warranty but we were welcome to look around the showroom to purchase another. This is so disappointing. We are effectively stuck with a bed that is not fit for purpose and customer service were less than helpful and refused to help us. I will never shop at this store again. Customer service is non existant.
November 24, 2023
Unprompted review
Bed purchase at Worksop
I went to Bensons in Worksop on 20th Dec looking for a bed/mattress. The staff were very helpful, the lady who served me very knowledgeable and pointed me in the right direction. Bought the bed/mattress at a good price.
December 20, 2023
Bensons Worksop store review
I have made several purchases from the Worksop store. The sales team are outstanding and very helpful. Andy, the sales rep went above and beyond in my experience and I would recommend this outstanding customer service.
December 1, 2023
Unprompted review
Helpful and attentive staff.
The Manager who dealt with us could not have been more helpful and attentive.He .made the whole experience easy and uncomplicated.
November 25, 2023
Helpful friendly trustworthy advice
Helpful friendly trustworthy advice
Always trying to get the best deal for the customer
November 18, 2023
Very friendly and knowledgeable…
Very friendly and knowledgeable salesman Andrew, wasn’t pushy and explained all options and made some suggestions which helped us make our decision.. We found exactly the combination of bed and headboard we wanted. Very happy and highly recommended.
November 15, 2023
Salesman was great
Salesman was great. Didn't try to over sell. Got exactly what we needed
November 8, 2023
Great experience very informative
Great experience very informative , not pushy Well done Bensons
November 1, 2023
Liked being able to try several…
Liked being able to try several different mattresses
October 30, 2023
The staff was brilliant …
The staff was great in helping us choose the right bed for us at a great price
October 24, 2023
Experienced in the products
Very experienced in the products, the knowledge he had supported us in picking our mattresses.
October 27, 2023
Great customer service with no pressure…
Great customer service with no pressure very relaxed atmosphere
October 17, 2023
Quality staff
The staff at the Worksop branch were so knowledgeable and friendly. The advice we were offered was so useful and the guidance given was much appreciated. Without it we could easily have made the wrong choice.
October 11, 2023
Very helpful friendly staff
Very helpful friendly staff , explained in detail the types of mattresses they had to offer & bed types .
October 8, 2023
Good store to deal with
Very knowledgeable salesman, in a very good low pressure sale environment. We got exactly what we were after.
September 17, 2023
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