We were very pleased with the friendly, professional service and knowledge of the staff at Bensons Yeovil. Tracy in particular was a credit to the company and looked after us very well. To be able t... See more
Company replied
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Leah from the Yeovil branch was very welcoming and friendly, she answered all my questions,catered to my needs, was very patient and allowed me to really think about my purchase. Would high recommend... See more
Company replied
Excellent Service from Benson Beds I would like to thank Tracy for the excellent service and support. My order arrived on time, and even though we had to change the delivery dates, everything wen... See more
Company replied
A great service in store very helpful and friendly. Took a long time to make our minds but very understanding and patience. Delivery was on time and guys very pleased with the service 😀
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
506 reviews
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Andrew from Yeovil branch was very…
Andrew from Yeovil branch was very helpful. Explained everything we needed to know and answered any questions we had. Friendly and not pushy.
August 6, 2026
Reply from Bensons For Beds - Yeovil685
Hello Michaela,
Thank you for your lovely review! 😊 We're delighted to hear that Andrew at our Yeovil store was so helpful during your visit. It's great to know he took the time to explain everything clearly, answer all your questions, and provide a friendly, no-pressure experience. We'll be sure to pass on your kind comments to Andrew. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Yeovil685
Thank you for your feedback. We are really happy to hear you received very good customer service and appreciate you taking the time to share your experience with us.
Team Bensons
Good service in the shop and helpful…
Good service in the shop and helpful and it was delivered in 2weeks the delivery guy arrived on the and took care with the delivery
July 26, 2026
Reply from Bensons For Beds - Yeovil685
Thank you for your lovely review! We're delighted to hear that you received good service in store and found our team helpful throughout the process.
It's great to know that your delivery arrived on time and that our delivery team took care with your order. We always aim to provide a smooth experience from purchase to delivery, so we're pleased to hear everything went well.
Thank you for choosing us. We hope you enjoy your new purchase! 😊
Very helpful staff easy to talk to and…
Very helpful staff easy to talk to and informative so far so good.
July 19, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased you found our staff helpful, easy to talk to, and informative. Thank you for your kind feedback!
Team Bensons
Tracy has sold us beds for the last 25…
Tracy has sold us beds for the last 25 years and has always remembered previous purchases, without the aid of a computer
July 13, 2026
Reply from Bensons For Beds - Yeovil685
We're so happy to hear about your long-standing positive experiences with our team member. We truly appreciate your loyalty over the past 25 years!
Fantastic experience
Fantastic experience from start to finish. The staff in the Yeovil store were friendly, knowledgeable and really helpful in finding the right bed. The bed itself is fantastic and incredibly comfortable. The delivery drivers were also super helpful, professional and made the whole process easy. Highly recommend!
July 13, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear you had such a fantastic experience from start to finish! It's wonderful that our team in the Yeovil store was friendly, knowledgeable, and helpful in finding the right bed. We're also glad to hear that our delivery drivers were super helpful and professional, making the process easy for you. Thank you for your positive feedback!
Team Bensons
Friendly & helpful staff
Friendly & helpful staff. Purchased 2 bedroom cabinets that were in a stock clearance sale and was able to take them away that day.
July 10, 2026
Reply from Bensons For Beds - Yeovil685
We're delighted to hear that our team was friendly and helpful during your visit! It's fantastic that you were able to find the bedroom cabinets you needed and take them home the same day.
Brilliant company to deal with
From the sales person to the delivery person we could not have asked for better. We purchased our first bed 20 years ago from Bensons and the service levels have never changed. Helpful, knowledgable and they go the extra mile and all with a great attitude.
July 11, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear that our team, from sales to delivery, provided such excellent service. It's wonderful to know that our service levels have remained consistently helpful and knowledgeable over the years!
Reply from Bensons For Beds - Yeovil685
Thank you for sharing your positive experience.
The salesman was very knowledgeable and…
The salesman was very knowledgeable and efficient. The delivery was as promised and the bed is fantastic a good nights sleep.
June 27, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased our salesperson was knowledgeable and efficient, and that your delivery was as promised. It's wonderful to hear you're enjoying fantastic sleep on your new bed!
Team Bensons
The staff were helpful
The staff were helpful, friendly and not at all pushy. When we are ready to buy we will be back
June 20, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're glad our staff was helpful and friendly. We look forward to welcoming you back when you're ready to buy!
Team Bensons
Most helpful staff
Most helpful staff, answered all questions clearly - and found exactly what we wanted.
Delivery was within their time window - they were quick and tidy. (no experince of the assembly phase as we did that ourselves.
June 25, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear our staff were helpful and that your delivery was quick and tidy! Thank you for sharing your positive experience.
Team Bensons
The product is great but what was…
The product is great but what was outstanding was the being kept in touch throughout the whole process. First class service.
June 21, 2026
Reply from Bensons For Beds - Yeovil685
We're delighted you found our product great and appreciated our communication throughout. Thank you for your kind words!
Team Bensons
The whole experience from sales to…
The whole experience from sales to quality of the mattress to delivery was fantastic.I would highly recommend The Yeovil Branch.
June 13, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased your entire experience, from sales to delivery and mattress quality, was fantastic. Thank you for your high recommendation!
Team Bensons
Prefect Results
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect.
From the Store, Not pressing us to buy the most expensive bed and mattress, giving us information so we made the best choice.
To the delivery team, Mandy was so bubbly and nothing was an issue.
As for the bed and mattress. Can’t fault it, both of us are having a fantastic restful sleep each night.
June 7, 2026
Reply from Bensons For Beds - Yeovil685
We are so pleased to hear that our team provided such perfect communication and supportive guidance. It's wonderful that you're both enjoying fantastic, restful sleep. Thank you for your kind words!
Team Bensons
Excellent service in the Yeovil store
Excellent service in the Yeovil store, Highly knowledgeable and helpful salesman. Rest of staff welcoming and friendly. Highly recommended! Informed every step of the way until delivery, cant be faulted.
June 7, 2026
Reply from Bensons For Beds - Yeovil685
We are so pleased to hear about your excellent experience at our store, especially the knowledgeable salesman and welcoming staff. Thank you for your kind words!
Team Bensons
Excellent Service
From start to finish the service we received was excellent. Tracey in the Yeovil store was very knowledgeable and helped us with making our final decision. Fantastic customer service and very friendly. We were kept up to date with relevant information from order to delivery. On delivery day we were called by John with a half hour window so we were ready and waiting. Both John and Andy were super efficient and like clockwork the old bed was taken and the new one in place. They respected our property and both were friendly and helpful. Thank you for such excellent service
May 27, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such knowledgeable and friendly service from start to finish. We're glad the delivery was efficient and respectful of your property. Thank you for sharing your positive feedback!
Team Bensons
Reply from Bensons For Beds - Yeovil685
We're glad your experience was easy and friendly! Thank you for your positive feedback; we appreciate it.
Team Bensons
Everything was great thanks
May 24, 2026
Reply from Bensons For Beds - Yeovil685
We appreciate your kind words. We are so glad you had a great experience with us.
Team Bensons
Very happy
Excellent customer service provided in store during the purchase and regular updates via email about the status of production / delivery. Arrived on time and delivery men were polite and efficient.
May 23, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear about your excellent experience! It's wonderful that our team provided great service and updates, and that delivery was on time and efficient.
Team Bensons
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