Very straightforward transaction, quick and easy, knowledgeable staff,very happy with our purchase and time spent in store .
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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See what reviewers are saying
Very helpful ,friendly staff ,talked throught all the deals ,delivery men were brilliant happy to help .
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect. From the Store, Not pressing us to buy the most expensive bed and mattress, giv... See more
Company replied
From start to finish the service we received was excellent. Tracey in the Yeovil store was very knowledgeable and helped us with making our final decision. Fantastic customer service and very friendly... See more
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
488 reviews
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Excellent Service
From start to finish the service we received was excellent. Tracey in the Yeovil store was very knowledgeable and helped us with making our final decision. Fantastic customer service and very friendly. We were kept up to date with relevant information from order to delivery. On delivery day we were called by John with a half hour window so we were ready and waiting. Both John and Andy were super efficient and like clockwork the old bed was taken and the new one in place. They respected our property and both were friendly and helpful. Thank you for such excellent service
May 27, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such knowledgeable and friendly service from start to finish. We're glad the delivery was efficient and respectful of your property. Thank you for sharing your positive feedback!
Team Bensons
Reply from Bensons For Beds - Yeovil685
We're glad your experience was easy and friendly! Thank you for your positive feedback; we appreciate it.
Team Bensons
Everything was great thanks
May 24, 2026
Reply from Bensons For Beds - Yeovil685
We appreciate your kind words. We are so glad you had a great experience with us.
Team Bensons
Very happy
Excellent customer service provided in store during the purchase and regular updates via email about the status of production / delivery. Arrived on time and delivery men were polite and efficient.
May 23, 2026
Reply from Bensons For Beds - Yeovil685
We're so pleased to hear about your excellent experience! It's wonderful that our team provided great service and updates, and that delivery was on time and efficient.
Team Bensons
Very nice lady Tracey at my local store…
Very nice lady Tracey at my local store Yeovil. Very helpful and friendly. Pleased with the company’s communications, and delivery updates and service. Thank you Ken
May 11, 2026
Reply from Bensons For Beds - Yeovil685
That's wonderful to hear! We're so pleased our team member was helpful and friendly. We appreciate you highlighting our communications and delivery service too. ✨
Team Bensons
Very efficient and quick
Very efficient and quick. Took the time to explain the mechanism of the bed. Really friendly delivery men.
May 10, 2026
Reply from Bensons For Beds - Yeovil685
That’s great to hear! 😊 Efficient, friendly, and helpful—thanks so much for the lovely feedback✨
The sales woman in our local branch…
The sales woman in our local branch Tracey was really very good and her knowledge of products really helped us in our decision 🙂
April 11, 2026
Reply from Bensons For Beds - Yeovil685
We're delighted to hear that the saleswoman's product knowledge was so helpful in guiding your decision. Thanks for sharing your positive experience with us!
Team Bensons
The depth of knowledge at Bensons Yeovil
The depth of knowledge of Tracy was brilliant. We bought questions she'd never tackled before, which she took in her stride. I felt welcomed by the team and was astounded that Tracy remembered my self and my new partner from when we had separately bought beds 5-8 years ago. Our requirements were strict and the staff found exactly the right bed to meet those requirements very quickly.
April 28, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
We appreciate you sharing your experience! It's wonderful to hear the team made you feel welcomed and found the perfect bed to meet your needs with their knowledge.
Team Bensons
Bensons for beds
Arrived on time for delivery.
The delivery men were amazing quick and efficient with the delivery and recycling of my old mattress
April 24, 2026
Reply from Bensons For Beds - Yeovil685
Lovely to hear! On‑time delivery, efficient service, and hassle‑free recycling is exactly what we aim for.
Sleep well and sweet dreams!
Great experience all round.
Great experience all round from initial store visit, revisit to purchase, delivery and now sleep! This was our first new bed and mattress in 20 years! The sales guy was great, not too pushy and gave us time to explore all the options. The delivery was efficient and men polite. I recommend paying the cost for them to build the bed as it took them less than 30 minutes. The bed is great quality and the mattress very comfortable. Five starts all round.
April 27, 2026
Reply from Bensons For Beds - Yeovil685
Thank you for such a fantastic review! We’re delighted everything—from choosing your bed to delivery and sleep—has been five stars ⭐😊
Well done Benson
Very good communication throughout, friendly sales team and efficient delivery.
April 26, 2026
Reply from Bensons For Beds - Yeovil685
We're glad you had a positive experience with our friendly sales team and efficient delivery service, including great communication!
Team Bensons
Amazing
Amazing, really happy from
Start to finish.
Slight issue with trying to get finance due to a miscommunication but all in all fabulous sales lady and really swift assembly of bed frame
April 26, 2026
Reply from Bensons For Beds - Yeovil685
Thank you for the amazing review! 😊 We’re so pleased to hear you were happy from start to finish. While we’re sorry about the small hiccup with the finance, we’re glad it was resolved and that our fabulous sales lady and speedy bed frame assembly made up for it. Enjoy your new bed and sweet dreams! 🛏️✨
Bed delivery
They Kept me updated with their delivery time the day before and then shortly before delivery on the day. very polite and also considerate when entering my property by putting on shoe covers.
April 25, 2026
Reply from Bensons For Beds - Yeovil685
Thank you! 😊 We’re really pleased you were kept well informed and that our delivery team were polite and considerate—those shoe covers make all the difference! 👟✨
The person that helped us was very…
The person that helped us was very clear & understanding couldn’t ask for more & we are very happy with the item we brought.
April 17, 2026
Reply from Bensons For Beds - Yeovil685
That’s wonderful to hear! Clear advice and happy customers are exactly what we aim for. Thanks for choosing us,
Megan | Customer Care Specialist💜
Helpful and knowledgeable staff
Friendly, helpful, knowledgeable assistant. It was good to be able to try out the mattresses, it really made it easier to make our choice.
April 12, 2026
Reply from Bensons For Beds - Yeovil685
Really appreciate your review — it’s great to hear that trying the mattresses helped you make a confident choice.
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
Every thing from start to finish was…
Every thing from start to finish was easy and professional
April 12, 2026
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to leave us a 5-star review! We're so glad everything was easy and professional for you.
Team Bensons
Very patient and not judgemental
Very patient and not judgemental. And very kind. Found exactly what I wanted
April 9, 2026
Reply from Bensons For Beds - Yeovil685
H Andrews,
We appreciate your kind words! We are so happy to hear that you found what you wanted and that our team was patient, kind, and non-judgmental.
Team Bensons - Jessica
Reply from Bensons For Beds - Yeovil685
Thank you for the great feedback! 😊 We’re really pleased to hear you had such a good experience and truly appreciate the recommendation. Enjoy your purchase, and we hope to see you again,
Megan | Customer Care Specialist
Customer service was excellent
Customer service was excellent, he was very well informed, not pushy, very knowledgeable and was friendly and honest. Highly recommended Benson for beds in Yeovil.
April 2, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you received excellent customer service! It's great to know that our staff member was well-informed, helpful, and honest. Thank you for recommending us!
Tracey was amazing helped and allowed…
Tracey was amazing helped and allowed us to take our time. Allowed us to go back and forth making sure we purchased what we wanted firm or medium. Very knowledgeable and first class service.
April 1, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
Thank you for the wonderful feedback! 😊 We’re so pleased to hear Tracey was amazing—giving you the time and guidance to confidently choose between firm and medium is exactly the kind of first‑class, knowledgeable service we aim for. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist😁
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