We were very pleased with the friendly, professional service and knowledge of the staff at Bensons Yeovil. Tracy in particular was a credit to the company and looked after us very well. To be able t... See more
Company replied
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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See what reviewers are saying
Leah from the Yeovil branch was very welcoming and friendly, she answered all my questions,catered to my needs, was very patient and allowed me to really think about my purchase. Would high recommend... See more
Company replied
Excellent Service from Benson Beds I would like to thank Tracy for the excellent service and support. My order arrived on time, and even though we had to change the delivery dates, everything wen... See more
Company replied
A great service in store very helpful and friendly. Took a long time to make our minds but very understanding and patience. Delivery was on time and guys very pleased with the service 😀
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
506 reviews
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Really helpfull sales people
Really helpfull sales people. Delivery service outstanding.
March 20, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
Thank you so much for giving us ! We’re really glad to hear you found our sales team so helpful and that the delivery service was outstanding. We truly appreciate your feedback,
Megan at Customer Care😊✨
Leah was very patient and helpful
Leah was very patient and helpful. She spent the time to answer all of a questions and gave us multiple options to choose from
March 12, 2026
Reply from Bensons For Beds - Yeovil685
Thank you so much! ⭐
We’re delighted to hear that Leah took such great care of you. Her patience and helpfulness really shine through, and we’re glad she could walk you through all your questions and options.
Thanks again for your support—it means a lot!
Megan at Customer Care
Leah at the Yeovil branch was very…
Leah at the Yeovil branch was very helpful and made the process easy
March 18, 2026
Reply from Bensons For Beds - Yeovil685
We're so happy to hear that our team member at the Yeovil branch was very helpful and made the process easy for you. Thank you for your feedback,
Megan at Customer Care😊
Reply from Bensons For Beds - Yeovil685
Fantastic review Adrian!✨ On time and super helpful — just what we love to hear,
Megan at Customer Care
In Store Experience
In Store Experience
We were warmly greeted by Tracy who gave us her full attention and the benefit of her considerable knowledge and experience the whole time we were there. We were looking for a replacement mattress and new pillows.
We were not rushed or pressured in any way and left to make our choices being able to revisit mattresses/pillows to try out as often as we wished.
Tracy was the key to our positive shopping experience and she deserves a rise!
March 13, 2026
Reply from Bensons For Beds - Yeovil685
Thank you so much for this wonderful review Christopher! We’re delighted to hear Tracy made your visit such a positive experience. Her knowledge, patience, and genuine care really shine through, and she’ll be over the moon to hear your kind words. We’re thrilled you felt no pressure and had plenty of time to try everything out.
Thanks again for your support—it means a lot!
Megan at Customer Care💜
We were left to Look at the Mattresses.
We were left to look at the mattresses without pressure. When I went back some days later to order the sales assistant remembered the mattresses we looked at.
Friendly and helpful.
March 10, 2026
Reply from Bensons For Beds - Yeovil685
Michael Hope,
We're happy to hear that you felt comfortable browsing and that our sales assistant remembered your preferences! It's great to know you found our team friendly and helpful. Thanks for your feedback.
Team Bensons
Very efficient service and we are very…
Very efficient service and we are very pleased with our purchase.
March 9, 2026
Reply from Bensons For Beds - Yeovil685
Sarah,
We appreciate your feedback and are so pleased you're happy with your purchase and our efficient service.
Thank you for your positive review - Lauryn at Customer Care.
Reply from Bensons For Beds - Yeovil685
bash,
We appreciate your review and are pleased our helpful and professional service met your needs. Thanks for the five stars!
Team Bensons
Staff were amazingly helpful.
February 21, 2026
Reply from Bensons For Beds - Yeovil685
We appreciate your positive feedback! We are so glad to hear our staff was amazingly helpful to you during your visit.
Stewart - Team Bensons
Great Service by all...
We went to the Yeovil showroom as it was local. They had a good selection of beds. We were after a reasonably priced bed and cabinets set for our spare room. The staff were helpful and suggested ways to keep the costs down. We then ordered. We were told a future delivery date and were kept informed all the way through. The delivery was excellent, on time and delivered by two excellent people who were very quick and tidy.
February 20, 2026
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you found a suitable bed and cabinet set with the help of our team. We appreciate you mentioning the excellent delivery service. Thank you for your positive feedback.
Stewart - Team Bensons
Efficient and courteous throughout
February 13, 2026
Reply from Bensons For Beds - Yeovil685
We appreciate you letting us know our service was efficient and courteous! We are so glad you had a great experience with us.
Stewart - Team Bensons
Great service, sales and delivery
Good and not too pushy sales team in the Yeovil branch, fantastic communication throughout especially closer to delivery date. On day of delivery Charlie and colleague were punctual, friendly and very professional.
No hiccups through the whole process, many lessons could be learnt by one of the other national bed product companies also in Yeovil that lost a sale by being the exact opposite to Bensons for beds.
February 17, 2026
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our sales team was helpful without being too pushy! It's great that you experienced fantastic communication and that the delivery team were punctual, friendly, and professional. We appreciate your positive feedback.
Stewart - Team Bensons
Staff in the shop were fab as were the…
Staff in the shop were fab as were the delivery team.
February 15, 2026
Reply from Bensons For Beds - Yeovil685
We are happy to hear that our staff and delivery team provided you with a fabulous experience. Thank you for your positive feedback!
Very efficient and friendly service…
Very efficient and friendly service from initial showroom staff to being kept informed on a regular basis and delivery team were prompt and also efficient.
February 16, 2026
Reply from Bensons For Beds - Yeovil685
We appreciate you sharing your positive experience! We're happy to hear that you received very efficient and friendly service from our showroom staff to our delivery team. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Yeovil685
We appreciate you sharing your experience! We're so happy that our prompt, informative, and helpful staff delivered as agreed this time.
Stewart - Bensons Team
Reply from Bensons For Beds - Yeovil685
Thank you for your positive feedback regarding our helpful service.
Reply from Bensons For Beds - Yeovil685
Thank you for your positive feedback, It really does mean a lot
Stewart Team Bensons
Personal Service
I can't get out so placed my order over the phone, Leah and Richard at Yeovil were so helpful. I explained what I needed and they matched me with a great divan, mattress and lovely headboard all coordinated.
February 9, 2026
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you found our team helpful when placing your order over the phone. It's great they were able to match you with a divan, mattress, and headboard to meet your needs. Thank you for your feedback!
From shop to delivery
From shop to delivery, communication was very good. Staff polite and efficient. Bed delivered in good time and has made a marked difference for a good nights sleep.
Would buy again but am hopeful to get years of comfortable sleep with this buy before having to look again.
January 30, 2026
Reply from Bensons For Beds - Yeovil685
We're happy to hear the communication was very good from shop to delivery and that our staff were polite and efficient. It's wonderful the bed has made such a difference to your sleep! We appreciate your feedback.
Very informative helpful staff without being pushy
Information provided regarding all aspects of support needed for back issues. Helpful without pushing for a sale and patient.
February 2, 2026
Reply from Bensons For Beds - Yeovil685
We're happy to hear that the information we provided about back support was helpful and patient, without pressure to buy. We appreciate your feedback!
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