Tracy at the Yeovil store was great! Not pushy - just provided me with all the relevant information I needed, having listened to my requirements. She was very knowledgeable, polite and very good at he... See more
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Superb customer experience from start to finish and I'm very pleased with my purchase. The item was delivered on the stated date and the delivery guys were brilliant. Many thanks!
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect. From the Store, Not pressing us to buy the most expensive bed and mattress, giv... See more
Company replied
From start to finish the service we received was excellent. Tracey in the Yeovil store was very knowledgeable and helped us with making our final decision. Fantastic customer service and very friendly... See more
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
490 reviews
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Great service!
We were greeted by Tracy at the store in Yeovil who was very helpful and knowledgeable. We found exactly what we were looking for and were very impressed with the service we received.
May 1, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Tracy provided you with excellent service and helped you find exactly what you were looking for. We hope to see you again soon! 🎉
Sleep well, Team Bensons💜
Customer service was excellent
Customer service was excellent. The time taken to provide support and advice before purchasing was very much appreciated.
April 25, 2025
Reply from Bensons For Beds - Yeovil685
Hi Peter thank you for your lovely review.
Regards Richard.
Very pleased with my service from the…
Very pleased with my service from the Yeovil branch Leah was very helpful and don't push use for a sale.
April 24, 2025
Reply from Bensons For Beds - Yeovil685
Hi Melanie thank you for your lovely review.
Regards Richard.
Five Stars – Excellent Service from Leah!
We recently purchased a bed and were lucky enough to be assisted by Leah. From start to finish, she was absolutely fantastic. Her product knowledge was impressive—she was able to answer all our questions confidently and helped us find the perfect fit for our needs. What really stood out was her communication throughout the process. She kept us updated every step of the way and made everything feel effortless. Leah made the whole experience smooth and enjoyable, and we couldn’t be happier with the service. Highly recommended!
April 22, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
Hi Carly thank you for your lovely review.
Regards Richard.
Very helpful and asked if we needed…
Very helpful and asked if we needed help as soon as we got in the store
April 16, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for your kind words! We are so glad that our team was able to assist you as soon as you entered our store. We strive to provide excellent and attentive customer service to all of our customers. - Team Bensons 💜
Ottoman bed shopping
Andy was very friendly, helpful & efficient. Looking forward to receiving our new spare bed….
April 14, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the kind words, we are thrilled to hear that you had a positive experience with Andy! We are confident that you will love your new spare bed. Thank you for choosing our business.
lovely service in the Yeovil branch
lovely service in the Yeovil branch , really nice to go back 9yrs later and the same staff are there.
April 2, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for choosing our Yeovil branch! We're thrilled to know you had a lovely experience and that our dedicated staff made a lasting impression. We appreciate your loyalty and hope to see you again soon!
Bensons for beds
I walked into Bensons for Beds on Wednesday 2nd April and bought an ottoman type bed a firm mattress and a headboard Yeovil branch. The shop assistant Leah was very helpful and explained everything clearly.
I am very satisfied with the service I received.
April 2, 2025
Reply from Bensons For Beds - Yeovil685
Thank you so much for taking the time to share your positive experience at Bensons for Beds! We're thrilled to hear that our team member, Leah, provided exceptional service and helped you find the perfect ottoman bed, mattress, and headboard. Your satisfaction is our top priority and we look forward to assisting you again in the future.
Excellent advice
Excellent advice
Quick delivery
Delivery team on time , quick and polite.
April 1, 2025
Reply from Bensons For Beds - Yeovil685
We appreciate your positive feedback! We're happy to hear that you received excellent advice and quick, polite delivery service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
We're glad you found our team member helpful and knowledgeable. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Quick and helpful service from the…
Quick and helpful service from the member of staff.
March 29, 2025
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your positive experience! We're glad our staff provided quick and helpful service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
We appreciate your kind words! We are so glad you enjoyed our friendly team and excellent service. Thank you for choosing us, Megan at Customer Care
Such a helpful lady that helped us pick…
Such a helpful lady that helped us pick the right bed and mattress and feel like it’s a bit better quality than dreams beds would always recommend
March 27, 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our team member was so helpful in guiding you to the perfect bed and mattress. We appreciate your recommendation and are grateful for your feedback, Megan at Customer Care
*excellent reception and attention to…
*excellent reception and attention to our requirements.Tracy appeared to have an excellent grasp of her profession. Most unusual these days.
March 29, 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you received excellent attention and service. It's great to know that you found our team member's expertise impressive. Thank you for your positive feedback, Megan at Customer Care
Excellent service from start to finish
Excellent service from start to finish. Andrew instite and John and his mate delivered it swiftly and professionally
March 18, 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you had such a positive experience with our service. We appreciate you mentioning the team's swift and professional delivery! Thank you for choosing us, Megan at Customer Care
Good experience at Yeovil store.No high…
Good experience at Yeovil store.No high pressure sales chat,just helpful information .com salesman.
Andrew when needed.
March 18, 2025
Reply from Bensons For Beds - Yeovil685
We're glad you enjoyed your experience at the Yeovil store. It's great to know the information provided was helpful and that you appreciated the no-pressure approach. Thanks for your feedback, Megan at Customer Care
The two members of staff where lovely…
The two members of staff where lovely cheery and helpful, just a shame so expensive!!
March 18, 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our staff were lovely and helpful! We appreciate your feedback regarding the cost and will take it into consideration. Take care, Megan at Customer Care
We were met by Tracey
We were met by Tracey. Who took the time to find out what we were looking for.Then showed us around and explained the different options,she then left us alone to browse and make a decision.
February 22, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you had a positive experience. We appreciate that our team member took the time to understand your needs and provide helpful information while allowing you to browse comfortably. Thank you for your feedback, Megan at Customer Care
GOOD SERVICE FROM BENSONS
Helpful and knowledgeable staff in local branch. Good email and text communication, I was kept updated constantly. Bed was delivered in the time-slot given, and friendly delivery men.
Only slight negative is the quality of the bed frame, a bit cheaply made for the price but guess that’s the standard nowadays, lovely mattress though and good to see it’s made in UK.
February 27, 2025
Reply from Bensons For Beds - Yeovil685
We appreciate your feedback regarding our staff's knowledge and communication. We're happy the delivery was smooth. We've noted your comments about the bed frame's quality and are glad you like the mattress and its UK origin. Thank you for your review, Megan at Customer Care
Good advice and a welcoming manner
Good advice and a welcoming manner. The various mattress options were explained well.
March 8, 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you found our advice helpful and felt welcomed. We're glad our explanations of the mattress options were beneficial to you. Thank you, Megan at Customer care
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