We were very pleased with the friendly, professional service and knowledge of the staff at Bensons Yeovil. Tracy in particular was a credit to the company and looked after us very well. To be able t... See more
Company replied
Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Leah from the Yeovil branch was very welcoming and friendly, she answered all my questions,catered to my needs, was very patient and allowed me to really think about my purchase. Would high recommend... See more
Company replied
Excellent Service from Benson Beds I would like to thank Tracy for the excellent service and support. My order arrived on time, and even though we had to change the delivery dates, everything wen... See more
Company replied
A great service in store very helpful and friendly. Took a long time to make our minds but very understanding and patience. Delivery was on time and guys very pleased with the service 😀
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
506 reviews
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It should have been a perfect…
It should have been a perfect experience but my bed has arrived damaged. I submitted photos through the online customer care portal but have heard nothing. Sales and delivery excellent. After care - not so much.
August 19, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We regret to learn your bed arrived damaged and you've not heard back after submitting photos. We appreciate your feedback. We have contacted you today to put a resolution in place for you.
Thank you for your patience,
Megan at Customer Care
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff
August 8, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for your kind words! We pride ourselves on providing top-notch service with a smile. We're always here to help with any questions you may have. See you again soon, Megan at Customer Care
Great professional service
Great service from the sales department process right through to the delivery team who were great. Everyone working for Bensons has been polite knowledgeable and enthusiastic. Refreshingly great professional customer service! They do what they say they will. Thank you.
July 31, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
Thank you for choosing Bensons! We are grateful for your kind words about our sales & delivery teams. Our commitment to exceptional customer service is what sets us apart. We look forward to welcoming you back in the future, Megan at Customer Care
Excellent
Excellent staff good knowledge, explained everything in great detail including all options on how to pay / finance. All questions were answered with no hesitation
Thankyou
August 2, 2025
Reply from Bensons For Beds - Yeovil685
Thank you so much for your kind words! We take pride in providing exceptional customer service and educating our clients about all payment and financing options. It's our pleasure to answer any questions you may have. Thank you for choosing our business, Megan at Customer Care
Very helpful staff and good…
Very helpful staff and good communication from the company
August 5, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the positive review! Our team is dedicated to providing excellent customer service and clear communication. We appreciate your business and look forward to serving you again in the future.
Great experience and customer service
My husband and I had a great experience at Bensons for beds Yeovil. Tracy was super helpful and very very patient with us. She showed us so many options. Also helped with our decision when we were spoilt for choices. Several offers and nice selection of mattresses and bed frames. Thank you Tracy!
July 1, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for choosing Bensons for Beds Yeovil! We're thrilled to hear that Tracy provided you with excellent service and helped you find the perfect mattress and bed frame. We appreciate your kind words and look forward to seeing you again, Megan at Customer Care
I was able to walk in the store and…
I was able to walk in the store and look around for a few minutes and then a assistant came across and helped me with what I was looking for. Did not push the most expensive one. Leah is the name of the assistant she made me fill at ease all the time from start to finish off with buying my bed .
July 1, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the positive feedback! We're glad that Leah provided you with excellent and attentive service. Our goal is to always make our customers feel comfortable and satisfied with their shopping experience. We hope you enjoy your new bed,
Megan at Customer Care
New bed
very friendly and helpful staff goods arrived on time.
Workmen put bed in place and were very helpful would buy from them again
May 7, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our staff was friendly and helpful, and that your goods arrived on time. We appreciate your feedback and hope you love your new order. Take care, Megan at Customer Care
Comprehensive knowledge of the product Staff that dealt with us had a…
Staff that dealt with us had a comprehensive knowledge of the product.
May 25, 2025
Reply from Bensons For Beds - Yeovil685
We appreciate your feedback and are pleased to hear our staff's product knowledge met your needs. We hope to assist you again in the future. Take care Barry, Megan at Customer care
Reply from Bensons For Beds - Yeovil685
Thank you for the positive feedback! Our team prides itself on providing excellent customer service and we are thrilled to hear you had a great shopping experience with us. Come back and see us soon!
Excellent customer service
Excellent customer service, no pressure selling and gave us time to look round and come to our own decision about purchasing a bed.
May 13, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the wonderful review! We take pride in providing top-notch customer service and allowing our customers to make their own informed decisions. We're glad you had a pleasant experience and hope you enjoy your new bed!
Reply from Bensons For Beds - Yeovil685
Thank you so much for your kind words! Our staff takes pride in providing exceptional service and being knowledgeable and attentive to our customers' needs. We are always happy to be of assistance and look forward to welcoming you back soon.
Very polite
The lady that dealt with me an my partner was very polite and knew her stuff. Will definitely recommend
May 7, 2025
Reply from Bensons For Beds - Yeovil685
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our team member and that you would recommend us to others. We always strive to provide knowledgeable and polite service to our valued customers. Thank you for choosing us!
Reply from Bensons For Beds - Yeovil685
Thank you for your kind review! We pride ourselves on having knowledgeable and respectful staff who provide top-notch service. We hope to see you again soon! #CustomerSatisfaction #ExcellentStaff #HappyCustomers
Great service!
We were greeted by Tracy at the store in Yeovil who was very helpful and knowledgeable. We found exactly what we were looking for and were very impressed with the service we received.
May 1, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Tracy provided you with excellent service and helped you find exactly what you were looking for. We hope to see you again soon! 🎉
Sleep well, Team Bensons💜
Customer service was excellent
Customer service was excellent. The time taken to provide support and advice before purchasing was very much appreciated.
April 25, 2025
Reply from Bensons For Beds - Yeovil685
Hi Peter thank you for your lovely review.
Regards Richard.
Very pleased with my service from the…
Very pleased with my service from the Yeovil branch Leah was very helpful and don't push use for a sale.
April 24, 2025
Reply from Bensons For Beds - Yeovil685
Hi Melanie thank you for your lovely review.
Regards Richard.
Five Stars – Excellent Service from Leah!
We recently purchased a bed and were lucky enough to be assisted by Leah. From start to finish, she was absolutely fantastic. Her product knowledge was impressive—she was able to answer all our questions confidently and helped us find the perfect fit for our needs. What really stood out was her communication throughout the process. She kept us updated every step of the way and made everything feel effortless. Leah made the whole experience smooth and enjoyable, and we couldn’t be happier with the service. Highly recommended!
April 22, 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
Hi Carly thank you for your lovely review.
Regards Richard.
Very helpful and asked if we needed…
Very helpful and asked if we needed help as soon as we got in the store
April 16, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for your kind words! We are so glad that our team was able to assist you as soon as you entered our store. We strive to provide excellent and attentive customer service to all of our customers. - Team Bensons 💜
Ottoman bed shopping
Andy was very friendly, helpful & efficient. Looking forward to receiving our new spare bed….
April 14, 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the kind words, we are thrilled to hear that you had a positive experience with Andy! We are confident that you will love your new spare bed. Thank you for choosing our business.
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