Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me. The only thing I didn’t like was Bensons deli... See more
Company replied
Location
Switch locationUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
It would have been 5 stars but the sales advisor at York advised us that it was in "our best interests to buy direct from the store rather than online". This was a mistake as buying online gives custo... See more
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any quest... See more
Company replied
I needed a slight adjustment to my order and Emma sorted it quickly and efficiently. Talked through what needed to happen next and was done within minutes. Excellent professional yet friendly service.... See more
Company replied
Company details
About Bensons For Beds - York553
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, United Kingdom
- 1904693123
4.8
Excellent
609 reviews
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I highly recommend Bensons for beds…
I highly recommend Bensons for beds especially Benson for beds Stirling Felt really welcomed staff are really kind caring respectful helpful and welcoming i got as much time as I wanted to get the bed I wanted. The shop is really clean good verity of beds units drawers mattress pillows and they are amazing
July 22, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear you had such a positive experience at our Stirling store! It's wonderful that our staff made you feel welcomed and were kind, caring, respectful, and helpful. We're glad you had ample time to choose your perfect bed and that you appreciated the clean shop and great variety. We appreciate your recommendation!
Team Bensons
Excellent customer service
We haven’t received our purchase yet from our latest order but the customer service we received in store was excellent. We have purchased from Bensons before and have been extremely pleased with everything we have bought - beds, wardrobes and chests of drawers.
July 18, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your excellent in-store customer service and your continued satisfaction with our products. We appreciate your loyalty and are glad you've been happy with your previous purchases.
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - York553
We are so pleased you found our advice professional and our service efficient. We truly appreciate your kind words and positive feedback!
Team Bensons
Delivery team were efficient,polite and…
Delivery team were efficient,polite and professional
July 17, 2026
Unprompted review
Reply from Bensons For Beds - York553
We're so pleased you found our delivery team efficient, polite, and professional. Thank you for your kind words and positive feedback!
Team Bensons
Highly recommended …
Extremely helpful and explained everything and answered all my questions, very pleased with my experience with you
July 15, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear that everything was explained clearly and all your questions were answered, leading to such a positive experience. Thank you for your kind feedback!
Team Bensons
Excellent experience.
Helpful show room sales man when choosing and ordering.Delivered on time by polite proffessional men.the matteress is comfortable and of high standard, looks well made ,fingers crossed it will stay comfortable for many years.carries a 10 year guarantee.
July 11, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear you had such a positive experience with our showroom team and that your delivery was handled by polite professionals. It's wonderful that your new mattress is comfortable and well-made, and we hope it provides many years of comfort!
sevice of the girl she new what we was…
sevice of the girl she new what we was asking for and she was very knowledable
July 10, 2026
Reply from Bensons For Beds - York553
We're so pleased our team member was knowledgeable and understood your needs. Thank you for your kind feedback!
Team Bensons
Excellent work from the lads greet bed…
Excellent work from the lads greet bed thank you
July 2, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear you're happy with the excellent work from our team and your new bed. Thank you for your kind words!
Efficient delivery.
The delivery by Colin and Reece was efficient, professional and speedy.
The only improvement would be to put the base assembly instructions on the base rather than on the mattress.
July 2, 2026
Reply from Bensons For Beds - York553
We're thrilled to hear that the delivery was efficient, professional, and speedy! We also appreciate your valuable feedback regarding the placement of the assembly instructions. We'll certainly pass this on to our team for consideration.
Great service
Helpful at the point of sale and excellent delivery service!
July 3, 2026
Unprompted review
Reply from Bensons For Beds - York553
We're so pleased you found our sales assistance helpful and our delivery service excellent. Thank you for sharing your positive experience!
Team Bensons
Very helpful and friendly staff
July 3, 2026
Reply from Bensons For Beds - York553
We are so pleased to hear that our team was helpful and friendly during your visit. Thank you for your kind feedback!
Team Bensons
friendly and helpful service
July 2, 2026
Reply from Bensons For Beds - York553
Thank you for your kind words! We are delighted to know you found our team friendly and helpful. We truly appreciate your feedback!
Team Bensons
Excellent service
Excellent service. Very helpful advice in choosing the bed. Delivered on time. Would definitely recommend Bensons.
June 28, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear you received excellent service and found our advice helpful in choosing your bed. It's great that your delivery was on time, and we truly appreciate your recommendation!
Team Bensons
Staff in the shop and delivery staffwere polite
Staff in the shop were polite, friendly and helpful explaining what happenedafter our purchase .The delivery staff rang 30 minutes before arrival and were respectful of property friendly and polite.
June 28, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear that our shop staff were polite, friendly, and helpful. It's wonderful that our delivery team also provided respectful and polite service!
Team Bensons
Very good service
Very good service, very efficient very polite one thing they should put shoe protectors on when entering the house
June 29, 2026
Reply from Bensons For Beds - York553
We're so pleased you received very good, efficient, and polite service. We appreciate your feedback regarding shoe protectors and will take it into consideration!
Team Bensons
Very good from start to finish
Very good from start to finish. Very helpful - flexible and we love the product.
June 28, 2026
Reply from Bensons For Beds - York553
We're so pleased you found our service helpful and flexible. We're glad you love the product!
Team Bensons
Very pleased
Great experience in the showroom buying a staples and co mattress and bedframe. Very well assisted by Angel who was not at all pushy, just friendly and helpful. Even stayed late after closing to allow us to finish our purchase. Delivery went well, great team for installation, Colin amd Reece. Mattress as expected, great support. Very pleased.
June 26, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your great showroom experience and that our team provided such friendly and helpful service. It's wonderful that your delivery and installation went well, and you love your new mattress. Thank you for your kind feedback!
Team Bensons
Staff fantastic
Staff fantastic, delivery drivers really friendly and helpful.
A very positive experience.
Thank you
June 22, 2026
Reply from Bensons For Beds - York553
We're so glad our staff and delivery team provided a friendly and helpful experience. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - York553
We're so pleased you had a great experience with our team and delivery. Thank you!
Team Bensons
Top marks to bensons beds
The service I got at York store was very good the young lady Angel was very very helpful nothing was a problem , the drivers were very good they took it to the room removed the plastic bag took it with them I would recommend bensons beds
June 20, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your excellent experience at our store and with our delivery team. It's wonderful that our team members were so helpful. Thank you for your kind feedback!
Team Bensons
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