Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... See more
Location
Switch locationUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me. The only thing I didn’t like was Bensons deli... See more
Company replied
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any quest... See more
Company replied
From discussing our mattress requirements with James(the sales person, who was exceptional) to the actual delivery, we have been kept informed at every stage. From welcome messages to being informed o... See more
Company replied
Company details
About Bensons For Beds - York553
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, United Kingdom
- 1904693123
4.8
Excellent
610 reviews
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Top marks to bensons beds
The service I got at York store was very good the young lady Angel was very very helpful nothing was a problem , the drivers were very good they took it to the room removed the plastic bag took it with them I would recommend bensons beds
June 20, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your excellent experience at our store and with our delivery team. It's wonderful that our team members were so helpful. Thank you for your kind feedback!
Team Bensons
I visited the Clifton moor store and bought an eveattress
I visited the Clifton moor store and had a good browse around. Emma was very knowledgeable and helped me to find and purchase the right mattress for me. There was a sale on plus an additional 10% so made a decent savings. Recommend to anyone needing a bed!
June 15, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear our team member provided excellent guidance and product knowledge! It's wonderful that you found the perfect mattress and made a decent saving. Thank you for your kind feedback.
Team Bensons
From walking into the store the staff…
From walking into the store the staff were very helpful, gave us all the information about the beds that we were looking at. They then gave my husband and I us our space to discuss it. They came back over to us when we requested more information. We were impressed by their knowledge and they were not at all pushy for a sale. They contacted us the day before delivery to check that all details were correct then phoned the next day half an hour before delivery. The two delivery lads Reece and Colin were absolutely great and polite they took their shoes off to come into the house as soon as answered the door but I told them there was no need. The bed had to go up two flights of stairs and they took the old bed away and took great care taking it up and down.They were excellent in putting it all together in no time at all perfectly. We were very impressed with them both.
June 12, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your positive experience from start to finish. It's wonderful that our team provided helpful information without pressure, and that our delivery crew offered such exceptional service. Thank you for sharing your kind words!
Team Bensons
Great service
Fast and efficent delivery. We opted for the old mattress to be removed and this was quick and easy, followed by a speedy installation of the new mattress, which was considerably heavier than the old one! All the packaging was removed, which was handy too. The staff that came were happy and chatty and very helpful
June 14, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear about your fast and efficient delivery experience! It's wonderful that our team was helpful and removed all the packaging. Thank you for your kind words.
Team Bensons
Good service
Good service. Good delivery, on time and helpful guys. Could do with more options on soft mattresses.
June 8, 2026
Reply from Bensons For Beds - York553
We're so glad to hear you had good service and delivery! We appreciate your feedback on mattress options.
Team Bensons
Good communication
Good communication, excellent customer service, excellent delivery team and service. A great unexpected customer experience.
June 6, 2026
Reply from Bensons For Beds - York553
We're so pleased you had such a great experience with our communication, customer service, and delivery team! Thank you for sharing.
Team Bensons
Fantastic experience
Staff in the store were really knowledgeable (particularly Paul) about the products and very helpful. We got a massive 25% discount for purchasing over the bank holiday which was a lovely saving! The delivery team Elliott and Simon were also so lovely and it was assembled very quickly and they removed all rubbish making it a really nice process. Thank you
May 25, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear our store team was knowledgeable and helpful, and that you enjoyed the discount! It's wonderful that our delivery team provided such a nice and efficient process. Thank you for your positive feedback!
Team Bensons
Great service
Arrived on the day we where given, guys removed the old mattress, then brought the new one, they were very conscious of our fixtures and fittings and removed their shoes as well. Did a great job
June 6, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear your delivery went smoothly and our team was careful and respectful in your home. Thank you for your kind words!
Team Bensons
Not pressured
We were greeted on arrival & directed to the right area when we asked. Were not pounced on the moment we found the department but were acknowledge. When we were ready Emma was very helpful and knowledgeable.
June 1, 2026
Reply from Bensons For Beds - York553
We're so glad to hear our team provided such a positive and helpful experience. Thank you for sharing your kind words!
Team Bensons
Excellent service
Excellent service from buying to the mattress to getting it delivered. Well done and thank you
June 1, 2026
Reply from Bensons For Beds - York553
We're so pleased you had excellent service from purchase to delivery. Thank you for your kind words!
Team Bensons
Bed marked on corner
Bed marked on corner, thread on base not fully stitched and two snags on mattress. Issue sent to customer service
May 29, 2026
Reply from Bensons For Beds - York553
We are really sorry to hear about the issues with your bed and mattress — this isn’t the standard we expect.
We can confirm that we’ve been in touch with you directly to help resolve this, and we’ll also be feeding your feedback back to the relevant team.
A great experience today in York
A great experience today in the York store. Thank you, Angel, for your help with choosing the best mattress for our family. We have had great advice, took home instructions on how to measure our access areas and placed an order over the phone, all in one afternoon. It was perfect and we look forward to sleeping soundly from now on.
May 25, 2026
Unprompted review
Reply from Bensons For Beds - York553
We are so pleased to hear about your great experience at our store! It's wonderful that our team provided such helpful advice, making your mattress selection and ordering process perfect. We hope you enjoy many nights of sound sleep!
Team Bensons
Arrived on time
Arrived on time, friendly and efficient delivery staff. Easily tracked online.
May 22, 2026
Reply from Bensons For Beds - York553
We're happy your item arrived on time and our delivery staff were friendly and efficient. We appreciate your feedback!
Team Bensons
Friendly and helpful
The delivery guys were friendly and helpful making the whole experience easy.
May 23, 2026
Reply from Bensons For Beds - York553
We're so pleased our delivery team was friendly and helpful, making your experience easy!
Team Bensons
The people that work for you they now…
The people that work for you they now there job well very good
May 23, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear our team's expertise shone through! Thank you for your kind words.
Team Bensons
Reply from Bensons For Beds - York553
We appreciate your kind words!
Team Bensons
Mattress ordered delivered when bensons…
Mattress ordered delivered when bensons said it would all good
May 17, 2026
Reply from Bensons For Beds - York553
We're so pleased to hear your mattress delivery was smooth and on time. Thank you for your feedback!
Team Bensons
First class service from store to…
First class service from store to delivery. Would 100% recommend Bensons for Beds.
May 15, 2026
Reply from Bensons For Beds - York553
We're so pleased you received first-class service from store to delivery. Thank you for your recommendation!
Team Bensons - Jess
Lovely sales assistant
Lovely sales assistant who was extremely patient with me.
Not received the mattress yet, so can't comment on how good it is
May 11, 2026
Reply from Bensons For Beds - York553
We're so glad our sales assistant was patient and helpful! We hope you love your new mattress.
Team Bensons - Jess
Amazing service specially Emma from…
Amazing service specially Emma from Benson York thank you
May 9, 2026
Reply from Bensons For Beds - York553
Thank you so much! 😊 We’re thrilled to hear you received amazing service, and Emma at our York store will be delighted to hear your kind words. We’ll be sure to pass this on—thanks again for choosing Bensons! ⭐
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