We went to look for a new mattress. Left alone for about 5 minutes, then a gentleman came over, introduced himself and said any questions I'm happy to help. Sorry I forgot his name. Anyway we t... See more
Company replied
Location
Switch locationUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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Bensons for Beds means a good nights rest. The staff in the York store explained everything to us and the purchasing system was easy to use. We received lots of messages informing us about the pro... See more
Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... See more
Company replied
We had very helpful and knowledgeable sales assistant who explained the differences between various bases and mattresses so it made our job of finding the right bed much easier! He was very helpful!!!... See more
Company replied
Company details
About Bensons For Beds - York553
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, United Kingdom
- 1904693123
4.8
Excellent
643 reviews
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Great job by all
April 21, 2026
Unprompted review
Reply from Bensons For Beds - York553
Thank you! 😊 A great job from a great team — we really appreciate your lovely words.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist✨
good service from shop to installation
good service from shop to installation, no pressure ,delivery on time, good communication. All rubbish taken away.
April 27, 2026
Reply from Bensons For Beds - York553
Thank you! 😊 We’re really pleased everything went smoothly from the shop right through to installation—no pressure, great communication, on‑time delivery, and all packaging taken away. Enjoy your new bed,
Megan | Customer Care Specialist✨
Top marks to Benson for Beds
Top marks to Benson for Beds , from selecting the mattress too it being delivered. Mac &Daz the delivery guys were very helpful.
April 22, 2026
Unprompted review
Reply from Bensons For Beds - York553
Thank you! 😊 Top marks indeed—great choice on the mattress, and a big shout‑out to Mac & Daz for being so helpful on delivery. Enjoy the comfort! 🛏️👏
Clifton Moor York store, so easygoing and very helpful
From the first visit at Clifton Moor York, Emma was a very helpful sales. Not only did she resolve a couple of problems, but her knowledge of beds assisted no end. All arrangements went as planned and our new mattress is on the bed and we are happy to sleep test it.Thank you for making it easy Emma.
April 25, 2026
Reply from Bensons For Beds - York553
That’s fantastic to hear—no pressure, all the info, and a delivery date that suits you is exactly how it should be! Thanks for the recommendation,
Megan | Customer Care Specialist
Beautiful bed
Beautiful bed, guys that delivered the bed were extremely helpful and friendly. The bed was easy to put up. Lovely service from start to finish.
April 23, 2026
Reply from Bensons For Beds - York553
Thank you! We’re delighted you love the bed and that our delivery team made everything easy and friendly from start to finish 😊
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Really clear communication
Really clear communication, regular updates, efficient - right through from sale to delivery!
Colin, Reece and the salesmen in the store were absolutely brilliant!
April 23, 2026
Reply from Bensons For Beds - York553
We're happy to hear that you experienced clear communication and efficient service from start to finish! We appreciate your positive feedback regarding the team's assistance.
Thank you for your positive review – Lauryn at Customer Care 💜
Comfortable Rest
Help and sound advice from staff member online and good communication of progess and delivery time. Excellent service from delivery men installing mattress and understanding my needs when accessing bungalow.
April 20, 2026
Reply from Bensons For Beds - York553
That’s great to hear! Clear advice, good communication, and a considerate delivery team are exactly what we aim for. Thanks for choosing us,
Megan | Customer Care Specialist💜
Easy to select and buy
Easy to select and buy, the store staff are very helpful and knowledgeable, delivery was quick and the van lads polite and quick. The mattress was for my Granddaughter and she tells me that it is amazing.
April 11, 2026
Reply from Bensons For Beds - York553
That’s great to hear! Helpful staff, polite delivery, and an amazing mattress sound like a perfect result. Thanks for choosing us,
Megan | Customer Care Specialist
Reply from Bensons For Beds - York553
We are happy to hear that you found our service excellent. We appreciate your positive feedback and thank you.
Team Bensons
Good service
The salesman was very helpful showing me all the options available in my price range.
April 12, 2026
Reply from Bensons For Beds - York553
Really appreciate your feedback! It’s great to hear our salesperson was helpful and informative.
Hope to see you again in the future,
Megan | Customer Care Specialist💜
Would recommend
Looking for a wooden framed bed with mattress. Showroom and choice was better than competitor. Salesperson was knowledgeable, patient and efficient. Mattress selector useful to decide which firmness. Credit facility great. A painless purchase and happy with the product.
February 17, 2026
Reply from Bensons For Beds - York553
We're happy you found a better showroom and choice than competitors! It's great to hear the salesperson was knowledgeable, patient, and efficient, and that the mattress selector and credit facility were useful. We appreciate your feedback.
Team Bensons
Reply from Bensons For Beds - York553
We're so happy our staff assisted you well! It's great you like our products. Thanks for the positive feedback and 5 stars!
Team Bensons
Reply from Bensons For Beds - York553
Thank you for your feedback — we’re pleased to hear your delivery was prompt. We really appreciate you taking the time to let us know.
Team Bensons
Good product fair price
April 10, 2026
Reply from Bensons For Beds - York553
Lovely to hear—thanks for sharing! ✨
Sleep well,
Megan | Customer Care Specialist💜
Great from start to finish
From first attending to return and purchase the sales lady was brilliant. Not pushy but informative and friendly and professional. Bed arrived when they said and was put together and so far so good. Thank you
April 5, 2026
Reply from Bensons For Beds - York553
Thank you for such a kind review! 😊 We’re delighted to hear our sales consultant made the whole journey—from first visit to final purchase—so enjoyable and stress‑free. Friendly, informative, and never pushy is exactly what we aim for. Great to know your bed arrived as promised and was set up with ease. Wishing you many happy, comfortable nights ahead,
Megan | Customer Care Specialist✨
From start to finish Bensons exceeded…
From start to finish Bensons exceeded my expectations, everything was excellent and I would not hesitate in using them again.
January 21, 2026
Reply from Bensons For Beds - York553
Thank you so much for your kind words! We’re delighted to hear we exceeded your expectations and that everything was excellent from start to finish. We really appreciate your support and look forward to helping you again in the future,
Megan | Customer Care Specialist😊
Great service and price up to point of…
Great service and price up to point of sale. We’ve got a delivery date too. Hope that goes as smoothly as our purchase with Emma.
April 7, 2026
Reply from Bensons For Beds - York553
Thank you! We’re thrilled your experience with Emma was great — Here's to a smooth delivery too 🤞
Thank you for choosing us,
Megan | Customer Care Specialist
Listened to what I wanted
Listened to what I wanted
Answered all my enquires
Speedy delivery
April 3, 2026
Reply from Bensons For Beds - York553
Thank you for your feedback! 😊 We’re really pleased to hear you felt listened to, had all your questions answered, and enjoyed speedy delivery. That’s exactly the experience we aim to provide,
Megan | Customer Care Specialist
Bed purchase
Paul , the shop attendant was very helpful professional and curious in purchasing our bed.
April 5, 2026
Reply from Bensons For Beds - York553
We appreciate your positive feedback! We're so glad to hear that our team member was helpful, professional, and curious during your bed purchase.
Excellent service from start to finish
Excellent service from start to finish
Kept well informed and was prompt delivery with no delay.
Delivery people was very curious as I live on the third floor
April 4, 2026
Reply from Bensons For Beds - York553
Thank you for your feedback! 😊 We’re delighted to hear you received excellent service from start to finish, with clear updates and prompt delivery. It’s especially nice to know the delivery team were courteous and considerate—particularly with you being on the third floor. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜
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