Bergzeit Reviews 4,498

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good buying expierence overally. I purchased bike trailer, Bergzeit had best price at the moment and free shiping to Poland. It came originaly packed as it should in 6 working days via DHL. 5/5

Rated 4 out of 5 stars

Good shop only problem is that they are insanely overpriced. The prices are cleverly randomly set exact to the cent to make people not remember the last price. Kinda cunning tbh. The selection is equa... See more

Rated 5 out of 5 stars

So strange to give a so positive review without receiving the item I had ordered but... ...after some time, I forgot the order and so I forgot I wasn't receiving the item. After many weeks, Berg... See more

Rated 2 out of 5 stars

Goods arrived ok, although later than promised ( 12 working days instead of 2 to 5). However, the delivery was a mess as well as the lack of information from the Bergzeit customer service: After o... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Outdoor Sports Store
  3. Winter sport Store

Written by the company

Der Bergzeit Outdoor-Store ist die erste Adresse, wenn es um Ihre Freizeit und Ihren Outdoor-Sport geht! Hier können Sie sicher und bequem Ihre Outdoor- und Bergsport-Ausrüstung kaufen und sich dabei vom Bergzeit Service-Team beraten lassen. Egal ob Ihre Leidenschaft dem Sportklettern, Mountainbiken, Outdoor Trekking, Freeriden oder Skitouren gilt, wir führen die richtige Outdoor-Bekleidung und -Ausrüstung für Ihre Abenteuer. Im Bergzeit Online-Shop, in unserem Outdoor-Outlet oder in unseren Filialen finden Sie eine große Auswahl aller namhafter Outdoor-Marken. OUTDOOR Ausrüstung kaufen bei Bergzeit. Shopping einfach und sicher . Über 50.000 Outdoor Artikel auf Lager.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wrong stock - No cancellation possible

I made an order for 3 items.
2 items where available in the web site, but as soon i made the order I received an e-mail that told me that those good were no more available.

After 1 hour I decided to cancel the order via e-mail, but they told me that cancellation was not possible because on "digital processes".

Unfortunately I can't recommend this web site.

December 17, 2014
Unprompted review
Show reviews in all languages. (4,498 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look