The Berkeley Clinic Reviews 64

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Greig carried out my dental treatment which included replacing my veneers and fitting an implant. I also had teeth whitening. I am truly delighted with the results. My teeth looks so natural. Greig... See more

Rated 5 out of 5 stars

My treatment today was the most detailed and the highest level of dental care I’ve ever received.The hygienist and her assistant were excellent and I now have a wealth of information that I definitel... See more

Rated 5 out of 5 stars

My 14 year old son has been seeing Dr Gow due to needle anxiety. The Clinic has been very warm and welcoming and Dr Gow has taken time to explain to us exactly how his hypnotherapy techniques are desi... See more

Company replied

Rated 5 out of 5 stars

I attended the Berkeley clinic after being unable to get an emergency appointment at my local. I am very anxious when it comes to attending the dentist. Dr Mike gow and his assistant made me feel very... See more

Company replied

Company details

  1. Dentist

Information provided by various external sources

We offer a number of cosmetic and restorative dental treatments. The Berkeley Clinic provides an outstanding service in a number of aesthetic, cosmetic, restorative and medical treatments such as teeth whitening, dental implants, veneers, crowns and facial rejuvenation. We are committed to providing the best patient care and will strive to look after you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I attended the Berkley clinic for composite bonding treatment. Heather was excellent from initial consultation through to completion of treatment. I love how my smile now looks and the confidence it has given me. Will definitely recommend Heather to others.

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Berkeley Clinic and the Invisalign treatment

Many thanks to Heather and the team for my Invisalign treatment. The improvement in both the position of my teeth and overall condition with the improved care, far exceeds my expectations.


I would fully recommended both the team at Berkeley Clinic and the Invisalign treatment, which undoubtably has transformed the look of my smile and overall confidence in my teeth health.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

I would recommend this clinic to anyone…

I would recommend this clinic to anyone looking for a professional finish with incredible staff. Heather was amazing to work with and knew exactly the right fit for my teeth, she talked through all my options, never pressured me and the end result was incredible! I’m so happy I put my trust in such a wonderful place!

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

My daughter required emergency dental treatment and on a Sunday no less. Nothing was too much bother and the way she was treated was first class.

She will continue her treatment there, very impressive !.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

The Berkeley Clinic is a fantastic…

The Berkeley Clinic is a fantastic clinic with excellent staff. Especially Dr. Heather Cowie who look after me for the last 6 months and completely transformed my teeth and smile. My treatment plan was the Smile Makeover which consisted of Invisalign - teeth whitening and veneers. I now have my perfect smile all because of Dr. Heather Cowie. Every time I went to the clinic I was welcomed by very friendly receptionists who were always very accommodating as well as Dr. Heather Cowie. The hygiene of the clinic was top notch with great protocols in place to prevent the spread of Covid-19.

Thank you. 😁

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Invisalign consultation

Had my Invisalign consultation with Heather. Amazing service and staff. Heather spoke me through each step in great detail from the X-rays to the whole Invisalign process and what happens afterwards. I decided to go with The Berkeley after my mum also received an excellent standard of dental treatment. Would 100% recommend this clinic to anyone!

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Treatment

I have been receiving treatment from The Berkeley Clinic in Glasgow for some years now and the service I have received has always been excellent. My initial treatment was undertaken by Greig McLean and the skill and professionalism I experienced along with his very kind, calming and reassuring manner was amazing. An outstanding dentist, I cannot thank him enough for what was a completely transformative experience. I would recommend the Clinic with its professional and friendly staff without hesitation.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Expert help

Expert, professional, helpful as always at the Berkeley Clinic.

February 21, 2021
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Thank you for leaving this 5 star review.

Best Wishes,

The Berkeley Team

Rated 3 out of 5 stars

Not all the dentists in the practice are holistic

Although the advice I receive was EXCELLENT.
I think the reception staff should ask more probing questions. Particularly if someone says they are looking to explore alternative methods.

I called to specifically see the holistic dentist, as I had been to my own dentists and wanted to explore other alternative treatment.

I did say this to the receptionist but did not specify that a holistic dentist is specifically who I wanted to see because I thought all the dentists in the practice were holistic. This is not the case.

I saw a normal dentist and paid £100 to be told the treatment I can get is exactly the same treatment my own dentist recommended.

That was very disappointing, when I flagged it up to the receptionist. She said I could have an appointment with the holistic dentist for a further £60 fee. I declined.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly and professional service!!

Excellent, friendly and professional service!!
I have just finished my treatment for a tooth implant with Greg. He explained very clearly the options that were available for my particular case so that I was able to make a well-informed decision as to how to proceed.
Greg made sure I understood exactly what he was doing at every stage of the treatment and answered all my questions as we went along. I now have a perfectly matched new tooth so my smile is back!!
Thank you

February 15, 2021
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Dear Janet,

Thank you for leaving this review. We are deighted that you are pleased with the care you received and with your new dental implant. We are happy that Greig kept you informed throughout your treatment helping make you feel more at ease through the process.

We look forward to welcoming you back to the clinic.

Best Wishes,

The Berkeley Team

Rated 5 out of 5 stars

Absolutely thrilled with results!

I cannot recommend Dr Heather Cowie, and the whole team, enough.

Heather really has transformed my smile and confidence. I had experienced a catalogue of let downs and substandard work performed by my NHS Dentist which left me with quiet considerable restoration work required. From my very first consultation with Heather I felt great confidence from her expertise and knowledge - she knew exactly what we needed to do, how to get there and it has all worked out beautifully. In fact, today she has sent me some before and after pictures and I am so annoyed I waited this long to take things in to my own hands.

I am so glad I took the step to join the Berkeley Clinic and haven’t ever looked back. If you’re at all considering it, please don’t hesitate, you won’t be disappointed.

January 7, 2021
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Thank you so much for leaving this great review for Heathr and the team. We are delighted about this feedback and that you feel that you can smile in confidence.

We look forward to welcoming you back to the clinic.

Best Regards,

The Berkeley Team

Rated 5 out of 5 stars

Outstanding Dental Clinic

The Berkeley Clinic in Glasgow have been providing dental treatment for me for a couple of years now and have been absolutely superb. The staff are very professional and helpful and I would like to especially thank Mike Gow, an extremely skillful dentist, who has made each visit relaxing and pain free. I cannot recommend the Clinic and the staff highly enough. Outstanding service.

December 10, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Dear Mr Connolly, thank you for your kind words. We are delighted that Mike and the team have made you feel at ease and that you feel the service you are provided with is outstanding. This is a wonderful compliment to us.
Best Wishes,
The Berkeley Team

Rated 5 out of 5 stars

Best dentist in Glasgow

I’ve been going for years (since they were based in Berkeley street in fact). I moved to the practice when my original dentist joined their team and I wouldn’t go anywhere else. They’re a friendly and thoroughly professional bunch and I’ve recommended them to pals over the years. The only pain I ever feel is opening the wallet, but hey that’s probably the same with any dentist these days and I reckon you get the service you pay for!

December 9, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Dear Mr McDougall, thank you for taking the time to leave us this great review. We really appreciate it and are thankful you have stuck with us over the years. We look forward to welcoming you back to the clinic. Best Regards, The Berkeley Team

Rated 5 out of 5 stars

Cannot recommend highly enough!

From my first telephone enquiry with the clinic to the completion of my treatment plan I've been really impressed by The Berkeley Clinic and do not hesitate to recommend.
The reception area and waiting room are really comfy and welcoming. The treatment rooms are top notch and super clean.
Appointments are booked quickly with no fuss.
A treatment plan is devised and discussed with you at length. All questions are answered thoroughly and clearly.
My dentist, Heather Cowie, carried out my treatment with skill and while perfectly professional she is also a very warm person who put me at absolute ease.
Due to severe damage from gum disease I haven't felt confident or sociable in years but that's all changed now thanks to the treatment I've received. I now have a gingival mask to hide a lot of the damage and the rest has been disguised with composite bonding. The results are amazing and I feel like a new person.
I cannot thank, and recommend, Heather highly enough!

November 29, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Thank you so much for taking the time to leave this lovely review. We are delighted that Heather has taken good care of you and that you are pleased with your results from composite bonding.
Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

I can’t stop smiling!

Everyone at The Berkeley Clinic are amazing, so helpful and friendly and it was such a wonderful experience. Everyone in the team done an amazing job and I couldn’t recommend Heather for the composite bonding enough! I have been telling everyone about it and I can’t stop smiling! Thanks so much! X

November 28, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Hi Yvonne, Thank you so much for leaving this great review. We are delighted you are happy with your results from composite bonding treatment. It brings up great joy that you cant keep the smile off your face! Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

Well what can I say

Well what can I say? I have had a major dental phobia for years. I struggle so badly to even pick up the phone to make an appointment. I dial & hangup etc. My two front teeth were crowned many years ago after falling on ice & breaking them and over the past years as my gums had receded you could see darkness at the top of them. I became very self conscious. I had Denplan with a local dentist and every time I mentioned how this was affecting me & I would never smile I was told it was just cosmetic. During lockdown one of my crowns broke. Thats when I took the decision to do a bit of research & find a dentist that would understand even though this was cosmetic & I was terrified that I really wanted both my front teeth sorted. Thank goodness I found the Berkley Clinic & Dr Mike Gow (Dental Anxiety&Phobia Specialist). From my very first phone call to my consultation I knew they understood. I attended my first consultation & although I felt nervous I also felt ok about everything. Dr Gow did an absolute thorough examination & explained in detail every aspect of my treatment plan. I can't thank everyone enough. From the reception girls, then Kharla (hope I've spelt her name correctly) the hygienist who was amazing with me to Mike Gow & all the dental nurses. Sorry, I didn't catch your names, for helping me through the removal of my old crowns to my new ones. I can't thank Mike enough I am so happy with the results and they definitely have a new client(patient) as I am not going anywhere else! They are stuck with me now! Sorry! I now thankfully have my smile back again. Thank you all so much.

November 26, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Hi Mrs Paterson, thank you so much for leaving this great review, we really appreciate you taking the time to write this and we have shared with the full team. We are more than happy to be stuck with you :). Thanks again, we look forward to welcoming you back to the clinic.
Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

Delighted with my treatment from Dr…

Delighted with my treatment from Dr Mike, as an anxious patient, he put me at ease and gave me confidence. I can smile again!

November 11, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Thanks Catherine was taking the time to leave this great review for Mike, we are delighted he helped make you feel at ease at our clinic and helped to bring your confidence back. Best Regards, The Berkeley Team

Rated 5 out of 5 stars

Got my smile and a little extra.

Mike and the Team were absolutely fantastic. They are always trying to make sure you walk away with a smile that you're proud of. I certainly was. My mouth has never felt better.

November 11, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Dear Mr Cantarella, Thank you for leaving this great review, we look forwaring to welcoming you back to the clinic. Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

A gem in the crown of Dental practice…

A gem in the crown of Dental practice in Scotland
Scotland needs a dental practice of this quality like the Berkeley Clinic who provide outstanding service in a very modern 21st-century dental clinic using the most of up-to-date technologies and practices. They offer an extensive range of dental requirements, especially important for a person like myself who experiences a high level of anxiety when visiting the dentist.

I would like to take this opportunity to especially thank Dr Greig Mclean, Clinical Director, Doctor, Dentist & Implant Surgeon warmly and sincerely for his care, kindness and consideration when dealing with my high levels of anxiety when visiting the practice. He is a genuinely kind and caring person and an exceptional professional who continually reduces my levels of anxiety through his calm, sensitive and reassuring manner. He is an outstanding dental practitioner with an extensive knowledge and understanding of the latest dental techniques and who takes the time to discuss all the possibilities of any procedures that are required so that I can make a well -informed decision. Throughout every procedure Greig is an extremely calming influence, continually reassuring at all stages with an understanding which, in my experience is rare as I have never found it in any other dental practice. I very much appreciate all his efforts to ensure my comfort and ease. He has managed to work miracles with my dental care, transforming me from a patient who continually ran away from the dentist to a patient now who never misses an appointment.

I would also like to take this opportunity to thank Kharla Strain, Dental Therapist. Before starting to attend the Berkeley Clinic I would never attend a dental hygienist appointment. Given the care, compassion, understanding and professional attitude extended by Kharla, I now always go every 6 months without ever missing an appointment. Testament to the way she displays her care and professionalism.

Lastly, support staff are essential to the smooth running of any organisation and hence I would like to extend my thanks to all the staff at the Berkeley Clinic who provide an exceptional level of customer care from the moment I arrive until the time I leave. They are continually professional in a kind, considerate and friendly manner. They are a credit to the practice where I get outstanding dental treatment in a calm and reassuring environment. Essentials for a dental phobic and hence would recommend them to anyone looking for outstanding dental care.
Dr J Marshall

November 3, 2020
Unprompted review
The Berkeley Clinic logo

Reply from The Berkeley Clinic

Hi Joyce,
Thank you taking the time to leave us this fantastic review, it as a wonderful compliment to us. We are delighted that Greig has helped you feel at ease when visiting our clinic and that Kharla and the team help make your experience a positive one. We really appreciate you sharing this and look forward to welcoming you back to the clinic.
Best Wishes,
The Berkeley Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look