The Berkeley Clinic Reviews 64

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Greig carried out my dental treatment which included replacing my veneers and fitting an implant. I also had teeth whitening. I am truly delighted with the results. My teeth looks so natural. Greig... See more

Rated 5 out of 5 stars

My treatment today was the most detailed and the highest level of dental care I’ve ever received.The hygienist and her assistant were excellent and I now have a wealth of information that I definitel... See more

Rated 5 out of 5 stars

My 14 year old son has been seeing Dr Gow due to needle anxiety. The Clinic has been very warm and welcoming and Dr Gow has taken time to explain to us exactly how his hypnotherapy techniques are desi... See more

Company replied

Rated 5 out of 5 stars

I attended the Berkeley clinic after being unable to get an emergency appointment at my local. I am very anxious when it comes to attending the dentist. Dr Mike gow and his assistant made me feel very... See more

Company replied

Company details

  1. Dentist

Information provided by various external sources

We offer a number of cosmetic and restorative dental treatments. The Berkeley Clinic provides an outstanding service in a number of aesthetic, cosmetic, restorative and medical treatments such as teeth whitening, dental implants, veneers, crowns and facial rejuvenation. We are committed to providing the best patient care and will strive to look after you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

Very happy to recommend

Very happy to recommend, everyone very professional and friendly, could not have been more attentive especially for those who are nervous patients.

November 3, 2020
Unprompted review
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Reply from The Berkeley Clinic

Miss Roberston, Thank you so much for leaving us this lovely review. We are delighted with this feedback and look forward to welcoming you back to the clinic.

Rated 5 out of 5 stars

Recent dental treatment experience

The staff have friendly warm smiles on arrival with the treatment rooms providing clean and professional as well as relaxing atmosphere. Dental and hygiene staff always know what care and health options are the best to advise. The latest dental technology on site helps with fast same day treatment if you have busy diary like myself. The practice Digital customer document service helps with quick return of consent forms.
I have been a patient of Berkeley clinic for nearly 20 years since the practice creation and enjoy the service very much – keep up the good work Team
Brian McAslan – International IT Security consultant

November 3, 2020
Unprompted review
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Reply from The Berkeley Clinic

Hi Brian,

Thank you for sharing your experience at The Berkeley Clinic, we are delighted to hear this great feedback it really is a wonderful compliment to us. We look forward to welcoming you back.

Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

My smile is back

Thank you Heather Cowie for giving me my smile back.
I attended the clinic for orthodontic treatment (Invisalign) to straighten my teeth and cosmetic bonding on 6 of my teeth at the front, as my teeth looked discoloured due to the enamel wearing away. I am a very nervous dental patient however, Heather made me feel at ease throughout my treatments. She is friendly and so professional and I would highly recommend these treatments. I am absolutely delighted with the results.

November 2, 2020
Unprompted review
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Reply from The Berkeley Clinic

Dear Dawn,
Thank you so much for taking the time to leave this great review for Heather. We are delighted Heather helped you to get your smile back. We love to hear this sort of feedback and we look forward to welcoming you back.
Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

I attended the Berkeley clinic after…

I attended the Berkeley clinic after being unable to get an emergency appointment at my local. I am very anxious when it comes to attending the dentist. Dr Mike gow and his assistant made me feel very at ease, nothing was too much trouble. Mike was very understanding. After a good route around Mike explained everything that he was going to do before doing it. And since my appointment and treatment my pain and sensitivity has been very minimal due to the treatment and advice given.

October 16, 2020
Unprompted review
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Reply from The Berkeley Clinic

Hi Danielle,
Thank you for taking time to leave us a review. We are happy to hear that Mike and the team helped make you feel at ease at your dental appointment. We look forward to welcoming you back soon.
Best Regards, The Berkeley Team

Rated 5 out of 5 stars

A very happy customer

A very happy customer. I contacted the Berkeley Clinic during the COVID19 pandemic as my NHS Dentist was not performing aerosol generating treatments. I would recommend this clinic to anyone who requires treatment. I was able to get an appointment on a 'one off' basis so I still have my NHS dentist and there was no pressure at all for me to get additional work done. Reasonable prices, friendly service and thorough COVID19 safety measures in place. I would definitely use the clinic again if anything else happens to my teeth while NHS dentists are not allowed to work properly.

September 15, 2020
Unprompted review
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Reply from The Berkeley Clinic

Hi Laura,
Thank you very much for leaving us this 5 star review. We are delighted that you would recommend us and that we were able to care for your dental needs as your NHS practice is currently limited to what treatments they can offer.
Best Wishes,
The Berkeley Clinic

Rated 5 out of 5 stars

Regained my smile

Years of Dental anxiety causing me to neglect my teeth left me needing lots of Dental work to regain a confident Smile. My treatment plan included a Sinus lift, Bone grafts and several Dental Implants. Greig has been absolutely brilliant throughout all of my treatment, always explaining everything clearly so I understood and really putting me at ease. The care from all of the team at Berkeley clinic has been fantastic. Couldn't recommend enough. Thankyou!!

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

I can totally recommend

A year ago I realised I was urgently in need of restorative dentristry. I came across the Berkeley Clinic was impressed with the website. My restorative dentist, Heather Cowie. is the best dentist I have ever encountered. She is totally professional, dedicated and very highly skilled. My whole life is changed as a result of her dedication and skill. I can totally recommend Heather to anyone needing similar treatment. Marilyn xx

February 10, 2020
Unprompted review
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Reply from The Berkeley Clinic

Hi Marilyn, thank you so much for leaving this great review. We are delighted that you feel Heather is the best dentist you have ever seen, this is a wonderful compliment to us. We are thrilled that the results from your treatment have been life changing.
We look forward to welcoming you back.
Best wishes, The Berkeley Team

Rated 5 out of 5 stars

Not all heroes wear capes

On 31st December I started suffering with toothache and shooting pains down my jaw. After 2 days with very little sleep I gave in and phone NHS24 who duly gave me an emergency appointment due to my dentist being closed for the holidays.

At the hospital I was examined (tapping my teeth to see which one was sore) and it was established that my back molar was dead and needed removal.
During the extraction the tooth broke at the root and the remainder couldn't be removed without surgery, I was sent home and advised to go and see my dentist when they reopened.
I had about an hours sleep when I got home before waking up shaking with pain.

A family member recommended the Berkley clinic and I got an emergency call out within 90 mins.
They gave me an xray which established I had a severe infection at the root of the offending tooth, I was given antibiotics and an appointment for surgery. Once the surgery was complete I was feeling great again within 24 hours.

I cannot stress enough how amazing the Berkley clinic is, from my consultation with Mike Gow to the surgery with Michelle Hickey to all the assistants and the aftercare phone calls from Allison I was kept fully informed and put at ease throughout.

No cake in the party bag though 🤣

January 24, 2020
Unprompted review
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Reply from The Berkeley Clinic

Hi James,
Thank you for leaving this great review.
We are delighted that Mike, Michelle and the team took good care of you and that your experience at The Berkeley Clinic was a great one.
We look forward to welcoming you back.
Best Wishes,
The Berkeley Team

Rated 5 out of 5 stars

My recent treatment by Mike Gow has…

My recent treatment by Mike Gow has been excellent ensuring that I can now smile again with confidence. I have been attending the Berkeley Clinic for over 10 years and have experienced the growth of what must be the most advanced dental clinic in Scotland if not the UK. Anyone wishing to find a dentist with the latest technology and experienced staff in all aspects of dental treatment should look no further. The cleanliness and hygiene of the clinic provide total reassurance, from the time you enter the clinic you become aware that the whole environment is different from any dental practice you may have visited before. I believe that no matter how complex your dental requirements might be you will find a solution here. I have recommended several friends to the clinic who have been totally satisfied with their treatment and have recommended others to the practice. I would like to say thank you to everyone from the dental receptionists, nurse’s hygienists and dentists who have provided my treatment in the most professional manner since attending the clinic.

January 20, 2020
Unprompted review
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Reply from The Berkeley Clinic

Hi John,

Thank you so much for taking the time to leave this review. We are delighted to hear that you have regained confidence in your smile and that you have recommended friends to the clinic, this is a wonderful compliment to us. Thanks again for your kind words and for your ongoing support. Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

Great repair to broken front tooth.

Thank you to Mike Gow for a great painless repair to my front tooth. An invisible match to the surrounding tooth and minimally invasive...no local anaesthetic required ! Great job. I'm back to smiling again.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

dental phobia

If you are an anxious patient or have a dental phobia, this is the place to go ! All the staff are brilliant and nothing is too much trouble.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied patient - Hamilton

Just returned from my quarterly hygienist appointment with Carla and my twice a year check up with Mike.Thanks again for the patience shown by both professional's and the duty of care taken during my visit. I have been attending the Berkeley Clinic for 5 due to a referral by my own dentist 5 years ago as I had a severe gagging problem and needed treatment which would take time and patience. I have never looked back and attended all my appointments since after extensive treatment, Greg who done the major treatment was also very professional and attentive to my needs and I am so happy I went and will be continuing to do so. Very immaculate premises and decor so warming and relaxing.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

I have attended this practice for complete smile transformation!!

I have attended this practice for around 9 years. I have had nothing but fully positive experiences. Mike Gow transformed my smile and helped me overcome my dental phobias. I had braces, crowns , veneers, fillings and root treatment. The practice are always streets ahead with their technology which makes any procedure much less daunting. There is even a new treatment now for cleaning teeth which is far less invasive. I don’t fear going to the dentist any more and that’s all down to Mike Gow and his team. I get a lot of compliments now about my nice straight , white teeth and I would never go to any other dentist.
Please ignore the negative feedback given lately . Someone has been cruelly targeting the clinic and the negative reviews are just not true.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Mike and the…

Exceptional service from Mike and the team at The Berkeley Clinic. i would highly recommend this clinic for anyone undergoing any dental work. The staff are so friendly and professional, for me, the best practice in Glasgow!

October 8, 2019
Unprompted review
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Reply from The Berkeley Clinic

Hi Gail, Thank you for leaving this great review. We really appreciate this amazing feedback and look forward to welcoming you back to the clinic.
Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

Anxiety Management with Dr Gow

My 14 year old son has been seeing Dr Gow due to needle anxiety. The Clinic has been very warm and welcoming and Dr Gow has taken time to explain to us exactly how his hypnotherapy techniques are designed to work. We both felt really at ease from the start. He is very calm and caring in his approach and we would definitely recommend this clinic to others.

September 23, 2019
Unprompted review
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Reply from The Berkeley Clinic

Hi Catherine, Thank you very much for taking the time to leave this great review. We have shared this with Mike and the team. We are delighted you and your son feel more at ease at our clinic and we look forward to welcoming you both back. Best Wishes, The Berkeley Team

Rated 5 out of 5 stars

Greig carried out my dental treatment…

Greig carried out my dental treatment which included replacing my veneers and fitting an implant. I also had teeth whitening. I am truly delighted with the results. My teeth looks so natural. Greig and his team were amazing throughout the whole process, explaining each step and making me feel at ease. My whole family now attend The Berkeley Clinic. Highly recommended!!

June 28, 2019
Unprompted review
Rated 5 out of 5 stars

I have had issues with my wisdom tooth…

I have had issues with my wisdom tooth for over a year now with no help from my local dentist. I went to the Berkeley clinic for a consultation with Greig and I am so delighted with the treatment I received.

First off, the entire staff make you feel so welcome and the clinic is very a relaxed environment. Greig is so professional and made me feel at ease throughout the whole process and for 6 months my symptoms were managed with antibiotics and regular checkups. Eventually Greig made the decision to perform a Coronectomy which I had never heard of before but he went into great detail with me and showed me my x-rays and explained the whole procedure putting me at ease.

I was kept informed throughout the whole process so my anxiety was minimised and I was happy to go ahead.
I cannot thank Greig and the team at Berkeley enough for this experience, I now have no more issues with my wisdom tooth, the pain was very minimal and my follow up appointments have been just as relaxed and professional as before.

I have complete trust in Greig and his team and I encourage everyone to visit the Berkeley Clinic, you will not be disappointed.

June 27, 2019
Unprompted review
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Reply from The Berkeley Clinic

Hi Jen, Thank you so much for taking the time to leave us a review. We are delighted you can trust in our clinic to care for your dental health. We look forward to welcoming you back :) , The Berkeley Team

Rated 2 out of 5 stars

Not what it says on the tin

Feb 2019. Was looking to have my 4 upper front teeth crowned and having read on BerkeleyClinioc.com that "the Berkeley Clinic is partnering with a highly professional in-house dental lab which allows us to deliver most services in a single visit including veneers, and crowns?" thought this was the way to go. Felt a bit deflated when they couldn't give me an examination for several weeks and was told this alone would cost £99.

Turned up for my examination and waited around 20 mins in their plush waiting room. Staff were very pleasant. Examination took around 40 mins and was carried out by Heather. She was very thorough and explained everything really well as she went along. I was disappointed to hear that the treatment would require 4 visits. I had expected 2, one for teeth whitening and the other for the crowns and fillings but the list showed 4 (teeth whitening £299, teeth preparation / temporary crowns £400, crowns £3,750 and finally 2 fillings £300 plus mouth guard £110). I expressed surprise that the latter three weren't all taking place on the same day but wasn't given any real explanation as to why not. I was pushed for time and told Heather I would look at the proposed treatment and the fine print of the 20% discount offer she had mentioned earlier once I got home. She told me someone would phone me later that day.

First thing I noticed was I was being charged twice for the same crown. It was very obvious and I don't think for a second it was deliberate (most likely down to a double click or auto-repeating key) but you'd think given the prices they're charging they'd be able to afford software that prevented this kind of error. Next I looked at the details of the 20% discount offer. It was one of those grubby insurance deals where you pay a £10 setup fee followed by a minimum payment of £24 a month. For this you get 2 check ups per year and 20% off any treatment provided you're still part of the scheme 12 months after the treatment has ended. In other words pay the insurance parasites a minimum of £322 to get 20% (£821.80) off the cost of treatment (£4109). I cannot be annoyed with this s**t. Everybody wants to be a double glazing salesman these days with their '50% off double the price' type deals.

One of the admins phoned later that day and I pointed out the £750 overcharge. I also asked if they would consider giving me a discount equal to 20% off minus the minimum I'd have to pay the insurers so I didn't have to get involved with them. She said she'd discuss it with the powers that be and get back to me. I also told her to cancel the fillings and mouth guard. I didn't see the point of paying £410 for something that would cost me ~£50 with an NHS dentist as I couldn't imagine what difference their "award winning expertise" would make to a simple filling.

They phoned back a few days later but it was to my wife's mobile number (I couldn't remember mine) and she told them to phone the landline number I had supplied. Three weeks on I'm still waiting. I feel I've wasted £99 and 2 hours of my time as a result of their false advertising.

March 4, 2019
Unprompted review

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