Very good reception team at morden leisure centre not only for my kids who are learning to swim but also for my clients (disabled) who have genuinely inclusive experience. Harley at reception is excep... See more
Company replied
London Rd, SM4 5HE Morden, GB
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Very good reception team at morden leisure centre not only for my kids who are learning to swim but also for my clients (disabled) who have genuinely inclusive experience. Harley at reception is excep... See more
Company replied
Easy to set up swimming lessons. Swim leader was very friendly and welcoming. The swim teacher took time with our daughter to see what level of water confidence she was at.
Company replied
Women's changing room is very dirty, wet floor, lots of hair on the floor, very old style and dirty lockers and no hangers in the lockers. You need to dump your cloths down on the lockers! I've heard... See more
Company replied
The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one... See more
Company replied
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
London Rd, SM4 5HE, Morden, United Kingdom
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The over60s swim is over subscribed. The pool is very crowded . I enjoy seeing regular swimmers there and the staff are very helpful . We just need more over 60s sessions.

Reply from Better - Morden Leisure Centre
The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one shower has been out for repair for months. Fitness instructors for aqua are the best. Great work outs to music. Lovely friendly coffee bar to share experiences with friends after your exercise.

Reply from Better - Morden Leisure Centre
Plenty of gym equipment, clean, friendly staff, swimming pool good, changing rooms clean and shower’s, and class choice’s, good.

Reply from Better - Morden Leisure Centre
Eventually I was able to arrange renewal of a membership, now as a ‘Senior’

Reply from Better - Morden Leisure Centre

Reply from Better - Morden Leisure Centre
I attended swimming lessons for the first time with my twin daughters. They were really nervous and the swimming teacher and manager of the swimming school could not have been kinder. They both went out of their way to make my children feel comfortable and I am really grateful for their genuine kindness. I would recommend Morden swimming lessons to everyone after this experience. I really can’t praise them enough!

Reply from Better - Morden Leisure Centre

Reply from Better - Morden Leisure Centre
The whole centre in particular the changing facilities are all kept very clean, and the staff are all very cheerful and helpful.

Reply from Better - Morden Leisure Centre
It's lovely!
Only really really shame that Morden Better doesn't have sauna. Would be lovely to have a small one at least.
Also - swimming lanes. Maybe would be nice if staff could control the lanes, as sometimes people who more improved swims together at the slow lane.
:)

Reply from Better - Morden Leisure Centre
Showers are not designed for tall people they are not very high . Plus if you’re only going to have one leg extension machine at least make sure it’s working . Larger area for stretching would be good . On the whole very clean .

Reply from Better - Morden Leisure Centre
Pretty good gym, very welcoming and lots of machines available. Weightlifting area is the main attraction and nearly always full but a good little range for basic needs. Staff are friendly, needs to be someone on the walk in counter at all times and you do have to wait a bit to be seen or speak to someone about an enquiry. Changing rooms are a little more disappointing but have basics again; lockers, showers, one hair dryer that works, toilets etc. toilets could be more hygienic but fine other wise. Studio room is lovely, strobe lights and 4 surround sound speakers, brilliant for classes. Swimming is always booked out for kids lessons so hard to get a slot. Would be nice if there was a sauna in the gym changing rooms or even swimming room, feels like would be a good touch especially after a long gym session. Opening and closing times should be a little more expandable but other wise pretty good. Memberships price I think is a little over priced just because you don't get that many services but fairly priced as you do get free classes and help from the PT there

Reply from Better - Morden Leisure Centre
Friendly and helpful staff.
Well informed.
Bright and well-equipped gym.

Reply from Better - Morden Leisure Centre
Great gym and really friendly staff. The swimming pool is perfect for me and my family too.

Reply from Better - Morden Leisure Centre

Reply from Better - Morden Leisure Centre
Great gym and facilities in Morden.
Staff were very kind and offered me a token for the locker when I forgot to bring a coin
Clean facilities and abundance of gym equipment

Reply from Better - Morden Leisure Centre
I had a full hour induction session with Mr. George from Better Gym at Morden Leisure Centre. He was a fantastic trainer who guided me through my fitness goals, frequency of visits, and created a personalized workout plan based on my preferences and comfort level. He is truly a skilled professional trainer.

Reply from Better - Morden Leisure Centre

Reply from Better - Morden Leisure Centre
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