3.9 trust pilot reviews I wonder why? Ordered a McAlpine TSG50SS gully trap from this outfit 2 days later received an e mail details below. Unable to supply no explanation. I ha... See more
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BHS Home Improvements provided quality goods, securely packed and shipped with on time delivery. Add this to best available pricing than why go elsewhere? Some items were on extended lead-time but we... See more
Company replied
Ordered products for my new bathroom suite I left it a bit short notice but when I called about my order spoke to a lady who handled my query personally and gave me updates on shipment. Everything de... See more
Company replied
Delay to item being available but called to explain situation and explained it would be a further 2 weeks. Bath delivered exactly when discussed and requested by us and they kept us informed all the w... See more
Company details
Written by the company
A huge selection of bathroom and kitchen products at massively discounted prices! BHS-Home Improvements offer you choice and value.
Contact info
2B Herald Industrial Estate, Southampton, SO30 2JW
- 01489 782333
- sales@bhs-homeimprovements.com
- www.bhs-homeimprovements.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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My item was delivered quickly
My item was delivered quickly. I contacted BHS to check a couple of things about delivery and they were very helpful. I would purchase from this company again.
Once again selling products that cannot supply
Once again purchased item only to be told item not available. Second time this has happened, why are you advertising products you cannot supply. You are just wasting everybody’s time …..
Didn’t have items in stock and took…
Didn’t have items in stock and took weeks to advise me of this………no doubt they will respond to this negative review claiming that they have no record of my purchase!
Update
It actually took in excess of 5 days simply to ask me what style of levers I would like on the shower valve…….
Sounds like the admin and record keeping is as bad as the service

Reply from bhs-homeimprovements.com
Ordered a Corran bath and panel
Ordered a Corran bath and panel, got a little worried when the Corran website didn’t have this business listed as distributor of their product but the item was in stock as listed and the items were delivered within about a week, my communication was answered promptly and the courier firm were very responsive and agreed convenient delivery time, the delivery driver allowed me time to check items for any discrepancies on delivery, all together very satisfied and would recommend.
Tried to purchase a bath panel
Tried to purchase a bath panel. After purchasing got an email saying as it was "fragile" you wanted an extra £60 delivery charge ..... never heard as much rubbish in my life.
Sourced one locally and collected it in my car. No cost.

Reply from bhs-homeimprovements.com
Excellent Customer Service
Brilliant company to deal with. I contacted them on a couple of occasions after I placed my order and both times they couldn’t have been more helpful. Delivery was quick and customer service was first class. I would definitely order from them again.
Poor communication all round after…
Poor communication all round after order placed, goods dispatched later than expected, and later than indicated on website. No prior contact from delivery company as to when goods would be delivered, despite being advised this would happen. Delivery driver did not want to wait for goods to be inspected, and provided no documentation or ability to record state of the goods received.

Reply from bhs-homeimprovements.com
Purchase of a high end Bathroom Cabinet.
Excellent service combined with a very competitive price, makes for a satisfying purchase of a high end Bathroom Cabinet.
Got there eventually...
Two seats were delivered broken, but no fault of BHS. They pursued the matter to eventually get us a satisfactory seat.
Dual fuel towel rail element
I found the correct heating element for my dual fuel towel radiator. It arrived quickly and in full working order. It was cheaper than other suppliers, so all good.
Very happy with the product.
Very pleased with our product and the service
We ordered a HIB glass bathroom cabinet which arrived promptly and well packaged.
The item arrived promptly and is a…
The item arrived promptly and is a wonderful addition to our new bathroom. Love all the features on it

Reply from bhs-homeimprovements.com
Great price and great service
Ordered 2 HIB mirrors from this company as they were the best price on the internet. Received an email to notify me when the mirrors would be delivered. Very happy with the product, and will definitely use this company again. Many thanks

Reply from bhs-homeimprovements.com
Customer Support as it should be.
Recently purchased a Tavistock Mixer Tap for the bathroom. During the pre delivery stage the Customer services department responded very quickly to my delivery status queries. The product arrived on time in good condition and is performing well.
Highly recommended.

Reply from bhs-homeimprovements.com
Smooth order and great product
Minor kink on ordering with new credit card payment system, helpfully sorted over phone by cheerful and efficient staff. Order delivered as promised and Roper Rhodes Limit cabinets look great on wall and were easy to fit.

Reply from bhs-homeimprovements.com
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