Big Maggys Cafe & Cycle Store Reviews 

90
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great experience and massive help given to first time E-bikers not having a clue what to buy! Particular thanks to Aaron for making it all so easy 😊

Rated 5 out of 5 stars

Perfect Service! Tony and Rich have just done an excellent job on my favourite ride. Replacement eTap rear mech secured from SRAM within a week, new R8000 brakes recommended and fitted, cabling r... See more

Rated 5 out of 5 stars

The team at BM's are friendly, approachable and knowledgeable. I've taken 3 triathlon specific bikes to Rich, and despite two being two small (!), he delivered the same level of service had I purcha... See more

Rated 5 out of 5 stars

Outstanding - not a service that tries to sell you the most expensive item (bike/clothing/accessories) but a service that informs best practice/ full information and lets you decide without pressur... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Big Maggys are the premier cycle store in Jersey, offering a relaxing cafe environment and a base for cyclists and coffee lovers to meet, chat and chill. Need your bike serviced or need help getting into cycling or triathlon? Big Maggys can help advise and guide you. Pop in and say hello.


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4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

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Rated 5 out of 5 stars

Best bike shop in Jersey

Best bike shop in Jersey! Nothing is too much for these guys. Their service is superb along with their knowledge. Can’t recommend BM’s enough, fantastic!

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Faultless service

The quality of advice given by the guys at Big Maggys is first class. Their service begins with an assessment of what you need and guidance on what the best solution is rather than just pushing for a sale. On a number of occasions they have talked me out of a purchase than just wasn't right for me.

Nothing is too much trouble and they are always willing to answer any questions I have whether that relates to kit or technique. On the odd occasion where I have needed work done I have had my bike back within 24 hours.

All the staff are friendly and helpful. My wife and I both have bought our road bikes as well as our indoor trainer from Big Maggys. They are a pleasure to deal and I fully recommend their services.

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

A* Service Yet Again

Approached Aaron at Big Maggys to discuss what road bike options I could look at for my partner Chloe. Within a week she was in for a bike fit, so we could establish what brand and frame size would best suit her.

She had her heart set on a Pinarello Prince in black, and we know in the current climate it would be hard to source.

Aaron managed to locate the frame in another country with different component parts. Had it changed to her spec and delivered a week later.

Throughout this process all the staff in the shop were amazingly helpful, polite and kept me up to date. Post sales nothing has changed, Aaron is always happy to answer any questions or queries and solve issues at a drop of a hat.

Highly recommend Aaron and the Team at Big Maggys.

THANK YOU

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed

Faultless from first enquiry through purchase and follow on service and support. The guys are amazing, and their friendliness and service levels are what other businesses should strive for

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

‘New Bike Day‘ And so much more......

‘New Bike Day‘ is more than just a new bike with Big Maggy’s, it comes with knowledge, experience, tips, know how and expertise.
Having been guided through all my options by Rich, he was very patient and honest in my requirements and needs. A speedy, efficient service, he was nearly as excited as I was when it arrived!
Bikes for all levels and needs, not just high end and racers. I’m even promised increased confidence & ability!!! 😂😉

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

As a family we are on our third bike…

As a family we are on our third bike from Big Maggy’s team and remain so impressed by their patience and genuine skill in applying their experience and knowledge to what we require - value for our money.

This also applies to after sales in each and every case we have had cause to go to them for servicing, advice etc….now spanning a period of six years plus…ever since the guys set up Big Maggys...do you remember the first Town Crit?

Furthermore this does not rely on who you know…each and every one of the team has the same ethos…that begins with a smile and genuine engagement and ends with us as being very satisfied customers

April 24, 2020
Unprompted review
Rated 5 out of 5 stars

NEW Bike Awesomeness

Awesome experience. I was recommended by a friend to come here for my new bike. Really helpful staff, they understood what I wanted in a bike and really nailed it. 100% would recommend Big Maggies to anyone who is into Cycling. I can't wait to go back and enjoy all of the cool bikes that they have there for the next addition.

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service as always

Outstanding - not a service that tries to sell you the most expensive item (bike/clothing/accessories) but a service that informs best practice/ full information and lets you decide without pressure. I have not seen or experienced ANY substandard products in their range. Would I go back?
Probably tomorrow.
A friendly, knowledgeable set of lads who are passionate and use their own equipment brands.
A great coffee shop attached and a well laid out store. Thanks so much

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Really knowledgable, friendly and helpful.

I highly recommend Big Maggy's. They're experts at what they do but are also really friendly and helpful. I love riding but don't know too much about bikes so it's nice to have people I can go to for advice without feeling embarrassed about asking silly questions. I recently bought a new bike and they spent lots of time helping me choose the right one for my needs and getting the size and set up just right. They sell a great variety of bikes, accessories AND coffee so there's always a good reason to pop in!

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

Our new go-to place in Jersey.

We hired bikes at the last moment while visiting the Island on a whim. Great bikes, fabulous cafe and facilities and a great day out.
We all agreed that it's now the go-to place for us when we go to Jersey.
Incredibly helpful staff and very friendly atmosphere.

January 2, 2020
Unprompted review
Rated 5 out of 5 stars

Trendy bike shop

I would like to thank Aaron, Tony and the staff for helping me to find a perfect E bike for my husband. They took time to listen, discuss and advise. They have also serviced my lady’s bike and other 5 year old bike recently and they are like new.

They are friendly, honest and professional. It’s a trendy bike shop and gave us such a great and joyful experience! The fact you can also have a great coffee there is wonderful.

December 4, 2019
Unprompted review
Rated 5 out of 5 stars

A fantastic service from fantastic people

Everybody I spoke with was extremely friendly and accommodating, Aaron especially made the experience of buying a bike very enjoyable.

Very impressed, they all go above and beyond and I will certainly return

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Big Maggy's, I love my new bike

Thank you so much to the Big Maggy's team for finding my new bike, I absolutely love it. These guys made the whole process so easy. I was so impressed by the level of knowledge held by these guys, they clearly know what they are talking about. It is refreshing to deal with a group of individuals who are passionate about what they do. The level of detail that goes into the fittings and sourcing the right bike was mind blowing. It also helps that the guys in the store are so friendly and happy to help, nothing is ever to much hassle. I would definitely recommend buying a bike from them in the future.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Happy customer !

Out on a long training cycle today and was having trouble with my gears and chain (caused by an embarrassing fall!) and called in spontaneously on a Friday afternoon to Big Maggy’s. Got the most excellent service and immediate attention. So lucky! Cured the problem plus gave me some great advice on other cycling stuff and a great route home so I was able to complete my 60 mile ride ! Very happy customer!
What’s not to like ?! Thank you Andy, Aaron & Tony.

August 23, 2019
Unprompted review
Rated 5 out of 5 stars

A-MA-ZING bike shop

A-MA-ZING bike shop!

Great service, incredibly helpful and had my bike really fast!

Just new to the island I went and visited some bike shops around the island and in terms of friendliness and going to lengths for what I was after.. Big Maggy's (and Tony in particular in my case) just stood out by far.

Had my bike way faster than I expected - needed to be ordered -, and was able to pick it up the day of delivery since I wanted to ride this weekend.

Impressed by the lengths they go to for clients!

So here comes the cliché: Not only passionate about bikes, but also about helping clients!

Thanks!

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Great bike hire

Collected 2 hired bikes for a 100km cycle on a Sunday morning. Communication was great whilst booking as the shop is closed on Sundays. Tony was great and offered to collect the bikes on his day off on Sunday before our flight home.

We also left a computer mount on one of the bikes which was returned via post to us soon after. Bikes were great. Will use again.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

New bike

Just bought my second bike from big Maggy's, i have to be honest I nearly bought on-line but the guys were so helpful and gave me some great options for my price range along with a proper bike fit to ensure I got the perfect bike for me. Over the moon with my bike and the service and would highly recommend Big Maggy's to anyone.

May 24, 2019
Unprompted review

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