Big Maggys Cafe & Cycle Store Reviews 

90
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great experience and massive help given to first time E-bikers not having a clue what to buy! Particular thanks to Aaron for making it all so easy 😊

Rated 5 out of 5 stars

Perfect Service! Tony and Rich have just done an excellent job on my favourite ride. Replacement eTap rear mech secured from SRAM within a week, new R8000 brakes recommended and fitted, cabling r... See more

Rated 5 out of 5 stars

The team at BM's are friendly, approachable and knowledgeable. I've taken 3 triathlon specific bikes to Rich, and despite two being two small (!), he delivered the same level of service had I purcha... See more

Rated 5 out of 5 stars

Outstanding - not a service that tries to sell you the most expensive item (bike/clothing/accessories) but a service that informs best practice/ full information and lets you decide without pressur... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Big Maggys are the premier cycle store in Jersey, offering a relaxing cafe environment and a base for cyclists and coffee lovers to meet, chat and chill. Need your bike serviced or need help getting into cycling or triathlon? Big Maggys can help advise and guide you. Pop in and say hello.


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4.9

Excellent

TrustScore 5 out of 5

90 reviews

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4.9

All reviews

(90)

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Rated 5 out of 5 stars

Big Maggys rule.

Big Maggys rule.

Always acknowledged and feel welcome. Easy going, understood, helpful, happy staff. Bike service? puncture? tyre change? Pack your bike? Never a problem. Timely too.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

Great service in a relaxed manner

Great service in a relaxed manner and incredible amount of expertise. Was looking to improve position and comfort and this was the best bike fit I’ve had, I would recommend the team to novices and pro’s alike, thank you.

May 22, 2019
Unprompted review
Rated 5 out of 5 stars

Retul'd yesterday

Retul'd yesterday - bike fitting for the new age. A very illuminating experience which resulted in adjustments that have created a more comfortable riding position and a genuine improvement in efficiency, so job done. Huge thanks to Aaron, Tony and Rich for all the hard work and setup - true professionals.

March 19, 2019
Unprompted review
Rated 5 out of 5 stars

Honestly the best bike shop in Jersey

Honestly the best bike shop in Jersey. Aaron and Richard sorted me out with a fab bike and certainly made me feel far more confident about the journey ahead. They deserve to do so well, friendly knowledgeable and just great service. Thank you

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

Problems or Solutions?

So how about a place where people sort out your problems even when it’s not really their responsibility?

3+ years ago I bought a Garmin Edge 1000 from Maggys. I’ve used it consistently week in and week out since that time. I was riding at Christmas on bumpy roads the Garmin fell out of the recently acquired Fabric light which also sits on the Garmin mount. Always fine until a bus ran over the Garmin and pulverised it. In this case clearly the issue was with the Fabric light. However Rich took hold of my Garmin and liaised with Fabric and Garmin and like and behold this week a spanking new Garmin 1030 turned up in the post.

Is there a superlative greater than Outstanding?

Thanks chaps. Awesome work.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

Bike dream team!

Awesome, bike dream team , Richard, Aaron and Tony! when I fist set out on my triathlon journey I was given great advice bought a fab bike and have progress with the sport, now owning a TT bike (which I love!), I also have a superb commute to work bike (with a child seat on the back) which means the family can cycle to school, our three boys each have great road/mountain bikes and we just bought our 4 year old daughter a bike with stabilizers for Xmas! So whatever you are after these guys will give you great advice and you will have a collection of bikes like we do!!! enjoy !!

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent technical skills AND customer service

I have used Big Maggys a number of times over the past few years and the service is unfailingly outstanding. On top of their technical skills, which in my experience are second to none, they are good-natured, polite, and professional (not to mention tolerant and patient when I have messed up my own calendar, and turned up either a few days too early or too late). I have had good advice many times, and I have never felt that they were taking advantage of my ignorance (unlike, for example, every time I go into a car dealership).

February 11, 2019
Unprompted review
Rated 5 out of 5 stars

Helped me find my dream bike...

What can I say? Aaron sorted me out with my dream bike when I had no clue what I was looking for. No issue is too small to be dealt with and everything was explained so I could really understand what I needed to look for. Demo saddle currently being tested and I know that I can keep testing others til I find the perfect one. Great service, great bikes and great guys.

February 7, 2019
Unprompted review
Rated 5 out of 5 stars

Best bike shop ever

Best bike shop ever. The guys are knowledgeable, fun and efficient - a rare combination. Always willing to go the extra mile. New store is great.

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect Service!

Perfect Service!

Tony and Rich have just done an excellent job on my favourite ride. Replacement eTap rear mech secured from SRAM within a week, new R8000 brakes recommended and fitted, cabling replaced, headset duly refreshed and new tyres fitted. No hassle, no delays and no surprises when it came to settle up.

Thanks again guys!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

New store, same old friendly & professional service!

After many years at the old shop, Big Maggy’s have moved into fancy new premises. The new store is so impressive, a real wow factor, decent coffee bar, open plan workshop and showroom, plenty of natural light, quality products and the same old friendly, professional service that the boys are so well known for. Hop down to the new Big Maggy’s and remind yourself what you want from your local bike shop! Good luck guys!

November 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service

I recently bought my first road bike from Big Maggy’s having spent the last 10 years or so riding hybrid bikes. The service was excellent - Rich spent time understanding what I was looking for, discussing budget and measuring me up before recommending some options.

While there was a slight delay with the delivery of the bike (error from the manufacturer), Big Maggy’s lent me a similar road bike to practise on as they knew I was keen to get going.

When the bike arrived they took time to set it up properly for me and even helped me to start getting used to using the clip in shoes in the lane next to the shop!

Several weeks on and nothing is too much trouble if I have had any questions. Both Rich and Aaron have been really helpful.

I’m happy with my bike and would recommend their service.

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

Probably the best therapy in the world!

The formula for an excellent bike shop is as follows. Take three friendly, very patient and knowledgable cycling obsessed chaps (Tony, Rich and Al). Mix in some really good brands. Add in a great deal of fun. That to me is the Big Maggys recipe. I would (and do) recommend Big Maggys without any hesitation.

November 11, 2018
Unprompted review
Rated 5 out of 5 stars

The store offers a fantastic service…

The store offers a fantastic service and a friendly atmosphere. The team will give you honest advice on the products they sell and will insure you purchase the right item for your purpose. The fact you can get a great coffee there as well is an added bonus. I would highly recommend this store for all your cycling needs and advice.

November 9, 2018
Unprompted review
Rated 5 out of 5 stars

The team at Big Maggys are friendly, professional and trustworthy

Big Maggys is my first stop for anything bike related. I have bought three bikes from there now and have been really grateful for the time Richard Tanguy spent in each case listening to my requirements, presenting various options and then discussing in detail the pros and cons of each. Tony and the team have serviced all my bikes for the last six years and I would thoroughly recommend them for their professionalism and honesty. They stock a wide range of accessories and have been great at sourcing things they don't have in stock at competitive prices. The team at Big Maggys are friendly, professional and trustworthy - your bike will love them.

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great Service!
Superb Bike shop - friendly, honest and expert advice. I can not recommend Big Maggy's enough, for all things bike related. From buying a bike through to sorting mechanical issues, simply great.
Their coffee isn't bad either.

November 7, 2018
Unprompted review
Rated 5 out of 5 stars

Big Maggys - What a fantastic place to buy a bike!

I would like to thank Aaron and the staff at Big Maggys for helping me to find the perfect bike. I had spent time researching possible bikes on line and I had some idea of what I wanted. Aaron provided practical advice and support. I was given ample time to make a decision and I did not feel under pressure to make a purchase. The support I have received after buying my bike is also very good. I simply love my new bike, thank you so much!

October 2, 2018
Unprompted review

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